DSN

Return-Path: <> Delivered-To: crm@autozone.com.sa Received: from depro4.fcomet.com by depro4.fcomet.com with LMTP id +BJdBrwFq2LDWDYAfHesKA (envelope-from <>) for ; Thu, 16 Jun 2022 12:28:12 +0200 Return-path: <> Envelope-to: crm@autozone.com.sa Delivery-date: Thu, 16 Jun 2022 12:28:12 +0200 Received: from mail-dm6nam11hn2224.outbound.protection.outlook.com ([52.100.172.224]:17664 helo=NAM11-DM6-obe.outbound.protection.outlook.com) by depro4.fcomet.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.95) id 1o1mjT-00EycF-34 for crm@autozone.com.sa; Thu, 16 Jun 2022 12:28:12 +0200 ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none; b=D32ytDJ1g0AszSVWVJ8ztF5ondLBZMmiJoDCvFtCGNCXfbMRRcoFhXNm48YXtuzJbEok+C2dfQXg4tDGBQAGkMZww7ORsMYvCNDycWyKH+7DlNWdnN0sBlcC93IwoIDvLL7vq3m15um1bXlRQt6fsRAu4uJqA/cHJlZcxk0QpAh5sHCMaodPW6W+rHuYP79ZMN/cypEKxhnA8gFVW88WktKKyXBPZx3GVSCajsQEhrjl7S5StfrUiUeJCQbeJzJRQLq2pyuf052puqIDClm69U+nJbj2H2jqvLnSe2xii0hnbjOIJv0bv2ZzzCRs+ntYzc61w2plIRRWMGVwZVvf1A== ARC-Message-Signature: i=1; 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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to na@na.com couldn't be delivered. na wasn't found at na.com. crm Offi [...] Content analysis details: (1.4 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid 1.0 FORGED_SPF_HELO No description available. -0.0 T_SCC_BODY_TEXT_LINE No description available. 0.5 KAM_NUMSUBJECT Subject ends in numbers excluding current years X-Spam-Flag: NO --000939d0-6f84-4781-b31c-079c020d2119 Content-Type: multipart/alternative; differences=Content-Type; boundary="a5b16229-bf95-46fa-90d2-8a46c311656d" --a5b16229-bf95-46fa-90d2-8a46c311656d Content-Type: text/plain; charset="iso-8859-6" Content-Transfer-Encoding: quoted-printable [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?versi= on=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to na@na.com couldn't be delivered. na wasn't found at na.com. crm Office 365 na Action Required Recipient Unknown To address How to Fix It The address may be misspelled or may not exist. Try one or more of the foll= owing: * Send the message again following these steps: In Outlook, open this n= on-delivery report (NDR) and choose Send Again from the Report ribbon. In O= utlook on the web, select this NDR, then select the link "To send this mess= age again, click here." Then delete and retype the entire recipient address= . If prompted with an Auto-Complete List suggestion don't select it. After = typing the complete address, click Send. * Contact the recipient (by phone, for example) to check that the addre= ss exists and is correct. * The recipient may have set up email forwarding to an incorrect addres= s. Ask them to check that any forwarding they've set up is working correctl= y. * Clear the recipient Auto-Complete List in Outlook or Outlook on the w= eb by following the steps in this article: Fix email delivery issues for er= ror code 5.1.10 in Office 365, and then send the message again. Retype the entire recipient address = before selecting Send. If the problem continues, forward this message to your email admin. If you'= re an email admin, refer to the More Info for Email Admins section below. Was this helpful? Send feedback to Microsoft. ________________________________ More Info for Email Admins Status code: 550 5.1.10 This error occurs because the sender sent a message to an email address hos= ted by Office 365 but the address is incorrect or doesn't exist at the dest= ination domain. The error is reported by the recipient domain's email serve= r, but most often it must be fixed by the person who sent the message. If t= he steps in the How to Fix It section above don't fix the problem, and you'= re the email admin for the recipient, try one or more of the following: The email address exists and is correct - Confirm that the recipient addres= s exists, is correct, and is accepting messages. Synchronize your directories - If you have a hybrid environment and are usi= ng directory synchronization make sure the recipient's email address is syn= ced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule - Check for forwarding rules that aren't behaving as= expected. Forwarding can be set up by an admin via mail flow rules or mail= box forwarding address settings, or by the recipient via the Inbox Rules fe= ature. Recipient has a valid license - Make sure the recipient has an Office 365 l= icense assigned to them. The recipient's email admin can use the Office 365= admin center to assign a license (Users > Active Users > select the recipi= ent > Assigned License > Edit). Mail flow settings and MX records are not correct - Misconfigured mail flow= or MX record settings can cause this error. Check your Office 365 mail flo= w settings to make sure your domain and any mail flow connectors are set up= correctly. Also, work with your domain registrar to make sure the MX recor= ds for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email d= elivery issues for error code 5.1.10 in Office 365. Original Message Details Created Date: 6/16/2022 10:27:12 AM Sender Address: crm@autozone.com.sa Recipient Address: na@na.com Subject: CRM! - =E1=D1=D5=C9 =C8=EA=D9=EA=C9 =CC=CF=EA=CF=C9 =D1=E2= =E5 635423 Error Details Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient na@na.= com not found by SMTP address lookup DSN generated by: DM6PR13MB2697.namprd13.prod.outlook.com Message Hops HOP TIME (UTC) FROM TO WITH RELAY TIME 1 6/16/2022 10:27:16 AM [136.144.45.202] depro4.fcomet.com esmtpsa (TL= S1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.95) (envelope-from = ) 4 sec 2 6/16/2022 10:27:25 AM depro4.fcomet.com mx5.antispamcloud.com esmtps (TLS= v1.3:TLS_AES_256_GCM_SHA384:256) (Exim 4.92) (envelope-from ) 9 sec 3 6/16/2022 10:27:26 AM out7-out8.antispamcloud.com DM6NAM11FT006.mail.protecti= on.outlook.com Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_= ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec 4 6/16/2022 10:27:26 AM DM6NAM11FT006.eop-nam11.prod.protection.outlook.com DM6= PR07CA0065.outlook.office365.com Microsoft SMTP Server (version=3DTLS1_= 2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) * 5 6/16/2022 10:27:26 AM DM6PR07CA0065.namprd07.prod.outlook.com DM6PR13MB2697.nampr= d13.prod.outlook.com Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_= ECDHE_RSA_WITH_AES_256_GCM_SHA384) * Original Message Headers Received: from DM6PR07CA0065.namprd07.prod.outlook.com (2603:10b6:5:74::42)= by DM6PR13MB2697.namprd13.prod.outlook.com (2603:10b6:5:13f::17) with Microso= ft SMTP Server (version=3DTLS1_2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA= 384) id 15.20.5353.13; 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Thu, 16 Jun 2022 12:27:16 +0200 Date: Thu, 16 Jun 2022 13:27:12 +0300 To: na@na.com From: Autozone CRM Team CC: wed.alsulaimani@balubaid.com.sa, khlood.algadi@balubaid.com.sa Subject: =3D?UTF-8?B?Q1JNISAtINmB2LHYtdipINio2YrYudmK2Kkg2KzYr9mK2K/YqSDYsd= mC2YUg?=3D =3D?UTF-8?B?NjM1NDIz?=3D Message-ID: <63069676da0aa932a134004164e6e1c4@10.20.2.114> X-Mailer: PHPMailer 5.2.16 (https://github.com/PHPMailer/PHPMailer) MIME-Version: 1.0 Content-Type: multipart/alternative; boundary=3D"b1_63069676da0aa932a134004164e6e1c4" Content-Transfer-Encoding: 8bit X-AuthUser: crm@autozone.com.sa X-Originating-IP: 139.162.173.93 X-Spampanel-Domain: depro4.fcomet.com X-Spampanel-Username: 139.162.173.93 Authentication-Results-Original: antispamcloud.com; auth=3Dpass smtp.auth=3D139.162.173.93@depro4.fcomet.com X-Spampanel-Outgoing-Class: ham X-Spampanel-Outgoing-Evidence: Combined (0.05) X-Recommended-Action: accept X-Filter-ID: Pt3MvcO5N4iKaDQ5O6lkdGlMVN6RH8bjRMzItlySaT99RXsSIbIrWrv+n0r5cK= 0XPUtbdvnXkggZ 3YnVId/Y5jcf0yeVQAvfjHznO7+bT5xHnzmtnDBk3F3IvkIFgy8U5Tc3VEnmYebHmMddwF/jks= FI 1kfstUVIecudC8trC4hDNj3+OTxzwwRfPy+oxb+W0DX796hqn7UDqKYC4jZ0hfdXDssGKL6Ku3= 1x 2gndjkzpze2Du7d7qHqihTVEDmjnWdoxC9hf5iUimb4MUekAoqdfEA9EEuXWocW6OoY8O7Ek4N= du 06h2Q8QP5GQeNUYfJIL1YO3Q+VY7TCUFg+NBlcIQ8+YWS+IuxzEU29ThLmD6NzOKdsq4xpHhnm= Ys S+bDRpbbbZuukDclcdCJ3J+mG46RxtsBnAaZIRV80jpiXSOi4sVDvuLHm9RJdlZrV1sqxSa4to= Rt l6h1vZD0CqUisVlSY9lbNSR2jQxu3ZGu6iT1kaCocdimol9zH3lkbdKz05+XJ2TKPQUmsgC6Sj= C4 XZYUDFwNCkapyMl3WmcVl5ZEDBffVZVjmVaNbG4ZJG7FHsBgenZ03Trgd4UxH7hjlP50uDIqf2= FG uXt/l8wgSCTlgTl6fJxyntEfhZCKje4ZrxlLx0iJ1yw6NHZ5ABKhoFYFvf25LVONYbYifH5OzZ= BO B2XvjaW5uTwPc8WgwrrudZBcpDAIWdCADSwEOtnmZWoMdUyXUOAkAA03/kA2wnXIHYi/jghIJp= Vk vIZQze0BYxfazbacd7tnxYPZ9FJwjgrWxILsnce/vzk7Sg5HsMWYRY9PN+mol9+4ia5SP6dbw6= 7B 19leXsft4ZXhFUIc5DPNSzY15JsZkVZG1t/qolmdeDPmQ1/qoeI/UX1EO7CTVcbx2Y5Ny0VUEa= DX UZdu10ePbpkrD3Jxwkjk1aFI6E15QOlcKTlUMpZ0HaMcYEKZq+8oh4K796/EpGhlkdrWVMlDf7= qr gCUdZ8WIoLUg2lBljQJ+/4FxeZSOFT/CNzxw08esXOH8RMw4u53X4qXRwvB4agWOBURF9vZZEP= Kb P7bEUjAqEEcMIaKd1qrQvIGhEofHrG6oB9kqktLOHrz9XI2Y/qHheEiPZPuMUj8PxLeRVYKU9W= 9t bmVXJBqdHHDmKIIGqsHi8yYemObHrBMMHBFKOxJtTKnMbTnRdYIaBKsBplcGh+v6MHhxxaucDq= Yt X-Report-Abuse-To: spam@quarantine6.antispamcloud.com Return-Path: crm@autozone.com.sa X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: ac150954-0ccb-48a6-ac32-a7d3a097e585:0 X-MS-PublicTrafficType: Email X-MS-Office365-Filtering-Correlation-Id: 7d1d0356-976d-4f7a-d2b7-08da4f82cf= 0d X-MS-TrafficTypeDiagnostic: DM6PR13MB2697:EE_ --a5b16229-bf95-46fa-90d2-8a46c311656d Content-Type: text/html; charset="iso-8859-6" Content-Transfer-Encoding: quoted-printable DSN

Your message to na@na.com couldn't be de= livered.

na wasn't = found at na.com.
=

crm

Office 365

Action Required

Recipient

Unknown= To address

How to Fix It

The address may be misspelled or may not exist. T= ry one or more of the following:

Sen= d

Contact the recipient (by phone, for example) to = check that the address exists and is correct.
The recipient may have set up email forwarding to= an incorrect address. Ask them to check that any forwarding they've set up= is working correctly.
Clear the recipient Auto-Complete List in Outlook= or Outlook on the web by following the steps in this article: Fix email delivery issues = for error code 5.1.10 in Office 365, and then send the message again. R= etype the entire recipient address before selecting Send.

If the problem continues, forward this message to= your email admin. If you're an email admin, refer to the More Info for = Email Admins section below.

Was this helpful? Send feedback to Microsoft.

More Info for Email Admins

Status code: 550 5.1.10

This error occurs because the sender sent a message to an= email address hosted by Office 365 but the address is incorrect or doesn't= exist at the destination domain. The error is reported by the recipient do= main's email server, but most often it must be fixed by the person who sent= the message. If the steps in the How to Fix It section above don't = fix the problem, and you're the email admin for the recipient, try one or m= ore of the following:

The email address exists and is correct= - Confirm that the recipient address exists, is correct, and is accept= ing messages.

Synchronize your directories - If you have = a hybrid environment and are using directory synchronization make sure the = recipient's email address is synced correctly in both Office 365 and in you= r on-premises directory.

Errant forwarding rule - Check f= or forwarding rules that aren't behaving as expected. Forwarding can be set= up by an admin via mail flow rules or mailbox forwarding address settings,= or by the recipient via the Inbox Rules feature.

Recipient h= as a valid license - Make sure the recipient has an Office 365 license = assigned to them. The recipient's email admin can use the Office 365 admin = center to assign a license (Users > Active Users > select the recipie= nt > Assigned License > Edit).

Mail flow settings and M= X records are not correct - Misconfigured mail flow or MX record settin= gs can cause this error. Check your Office 365 mail flow settings to make s= ure your domain and any mail flow connectors are set up correctly. Also, wo= rk with your domain registrar to make sure the MX records for your domain a= re configured correctly.

For more information and additional tip= s to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365.

Original Message Details

Created Date:	6/16/2022 10:27:12 AM
Sender Address:	crm@autozone.com.sa
na@na.com
CRM! - =E1=D1=D5=C9 =C8=EA=D9=EA=C9 =CC= =CF=EA=CF=C9 =D1=E2=E5 635423

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Date: Thu, 16 Jun 2022 13:27:12 +0300
To: na@na.com
From: Autozone CRM Team <crm@autozone.com.sa>
CC: wed.alsulaimani@balubaid.com.sa, khlood.algadi@balubaid.com.sa
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boundary="b1_63069676da0aa932a134004164e6e1c4" X-AuthUser: crm@autozone.com.sa X-Originating-IP: 139.162.173.93 X-Spampanel-Domain: depro4.fcomet.com X-Spampanel-Username: 139.162.173.93 Authentication-Results-Original: antispamcloud.com; auth=pass smtp.auth=139.162.173.93@depro4.fcomet.com X-Spampanel-Outgoing-Class: ham X-Spampanel-Outgoing-Evidence: Combined (0.05) X-Recommended-Action: accept X-Filter-ID: Pt3MvcO5N4iKaDQ5O6lkdGlMVN6RH8bjRMzItlySaT99RXsSIbIrWrv+n0r5cK0XPUtbdvnXkggZ 3YnVId/Y5jcf0yeVQAvfjHznO7+bT5xHnzmtnDBk3F3IvkIFgy8U5Tc3VEnmYebHmMddwF/jksFI 1kfstUVIecudC8trC4hDNj3+OTxzwwRfPy+oxb+W0DX796hqn7UDqKYC4jZ0hfdXDssGKL6Ku31x 2gndjkzpze2Du7d7qHqihTVEDmjnWdoxC9hf5iUimb4MUekAoqdfEA9EEuXWocW6OoY8O7Ek4Ndu 06h2Q8QP5GQeNUYfJIL1YO3Q+VY7TCUFg+NBlcIQ8+YWS+IuxzEU29ThLmD6NzOKdsq4xpHhnmYs S+bDRpbbbZuukDclcdCJ3J+mG46RxtsBnAaZIRV80jpiXSOi4sVDvuLHm9RJdlZrV1sqxSa4toRt l6h1vZD0CqUisVlSY9lbNSR2jQxu3ZGu6iT1kaCocdimol9zH3lkbdKz05+XJ2TKPQUmsgC6SjC4 XZYUDFwNCkapyMl3WmcVl5ZEDBffVZVjmVaNbG4ZJG7FHsBgenZ03Trgd4UxH7hjlP50uDIqf2FG uXt/l8wgSCTlgTl6fJxyntEfhZCKje4ZrxlLx0iJ1yw6NHZ5ABKhoFYFvf25LVONYbYifH5OzZBO B2XvjaW5uTwPc8WgwrrudZBcpDAIWdCADSwEOtnmZWoMdUyXUOAkAA03/kA2wnXIHYi/jghIJpVk vIZQze0BYxfazbacd7tnxYPZ9FJwjgrWxILsnce/vzk7Sg5HsMWYRY9PN+mol9+4ia5SP6dbw67B 19leXsft4ZXhFUIc5DPNSzY15JsZkVZG1t/qolmdeDPmQ1/qoeI/UX1EO7CTVcbx2Y5Ny0VUEaDX UZdu10ePbpkrD3Jxwkjk1aFI6E15QOlcKTlUMpZ0HaMcYEKZq+8oh4K796/EpGhlkdrWVMlDf7qr gCUdZ8WIoLUg2lBljQJ+/4FxeZSOFT/CNzxw08esXOH8RMw4u53X4qXRwvB4agWOBURF9vZZEPKb P7bEUjAqEEcMIaKd1qrQvIGhEofHrG6oB9kqktLOHrz9XI2Y/qHheEiPZPuMUj8PxLeRVYKU9W9t bmVXJBqdHHDmKIIGqsHi8yYemObHrBMMHBFKOxJtTKnMbTnRdYIaBKsBplcGh+v6MHhxxaucDqYt X-Report-Abuse-To: spam@quarantine6.antispamcloud.com Return-Path: crm@autozone.com.sa X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: ac150954-0ccb-48a6-ac32-a7d3a097e585:0 X-MS-PublicTrafficType: Email X-MS-Office365-Filtering-Correlation-Id: 7d1d0356-976d-4f7a-d2b7-08da4f82cf0d X-MS-TrafficTypeDiagnostic: DM6PR13MB2697:EE_ --b1_63069676da0aa932a134004164e6e1c4 Content-Type: text/plain; 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