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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to na@na.com couldn't be delivered. na wasn't found at na.com. crm Offi [...] Content analysis details: (1.4 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.5 KAM_NUMSUBJECT Subject ends in numbers excluding current years -0.0 T_SCC_BODY_TEXT_LINE No description available. 1.0 FORGED_SPF_HELO No description available. X-Spam-Flag: NO --55ada908-270f-4cca-8951-40ef2d378c6f Content-Type: multipart/alternative; differences=Content-Type; boundary="90e3a59b-067d-4920-a00b-a431bc59dbde" --90e3a59b-067d-4920-a00b-a431bc59dbde Content-Type: text/plain; charset="iso-8859-6" Content-Transfer-Encoding: quoted-printable [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?versi= on=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to na@na.com couldn't be delivered. na wasn't found at na.com. crm Office 365 na Action Required Recipient Unknown To address How to Fix It The address may be misspelled or may not exist. Try one or more of the foll= owing: * Send the message again following these steps: In Outlook, open this n= on-delivery report (NDR) and choose Send Again from the Report ribbon. In O= utlook on the web, select this NDR, then select the link "To send this mess= age again, click here." Then delete and retype the entire recipient address= . If prompted with an Auto-Complete List suggestion don't select it. After = typing the complete address, click Send. * Contact the recipient (by phone, for example) to check that the addre= ss exists and is correct. * The recipient may have set up email forwarding to an incorrect addres= s. Ask them to check that any forwarding they've set up is working correctl= y. * Clear the recipient Auto-Complete List in Outlook or Outlook on the w= eb by following the steps in this article: Fix email delivery issues for er= ror code 5.1.10 in Office 365, and then send the message again. Retype the entire recipient address = before selecting Send. If the problem continues, forward this message to your email admin. If you'= re an email admin, refer to the More Info for Email Admins section below. Was this helpful? Send feedback to Microsoft. ________________________________ More Info for Email Admins Status code: 550 5.1.10 This error occurs because the sender sent a message to an email address hos= ted by Office 365 but the address is incorrect or doesn't exist at the dest= ination domain. The error is reported by the recipient domain's email serve= r, but most often it must be fixed by the person who sent the message. If t= he steps in the How to Fix It section above don't fix the problem, and you'= re the email admin for the recipient, try one or more of the following: The email address exists and is correct - Confirm that the recipient addres= s exists, is correct, and is accepting messages. Synchronize your directories - If you have a hybrid environment and are usi= ng directory synchronization make sure the recipient's email address is syn= ced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule - Check for forwarding rules that aren't behaving as= expected. Forwarding can be set up by an admin via mail flow rules or mail= box forwarding address settings, or by the recipient via the Inbox Rules fe= ature. Recipient has a valid license - Make sure the recipient has an Office 365 l= icense assigned to them. The recipient's email admin can use the Office 365= admin center to assign a license (Users > Active Users > select the recipi= ent > Assigned License > Edit). Mail flow settings and MX records are not correct - Misconfigured mail flow= or MX record settings can cause this error. Check your Office 365 mail flo= w settings to make sure your domain and any mail flow connectors are set up= correctly. Also, work with your domain registrar to make sure the MX recor= ds for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email d= elivery issues for error code 5.1.10 in Office 365. Original Message Details Created Date: 6/19/2022 7:04:11 AM Sender Address: crm@autozone.com.sa Recipient Address: na@na.com Subject: CRM! - =E1=D1=D5=C9 =C8=EA=D9=EA=C9 =CC=CF=EA=CF=C9 =D1=E2= =E5 637336 Error Details Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient na@na.= com not found by SMTP address lookup DSN generated by: BY5PR13MB2968.namprd13.prod.outlook.com Message Hops HOP TIME (UTC) FROM TO WITH RELAY TIME 1 6/19/2022 7:04:12 AM [136.144.45.202] depro4.fcomet.com esmtpsa (TL= S1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.95) (envelope-from = ) 1 sec 2 6/19/2022 7:04:15 AM depro4.fcomet.com mx162.antispamcloud.com esmtps (TLS= v1.3:TLS_AES_256_GCM_SHA384:256) (Exim 4.92) (envelope-from ) 3 sec 3 6/19/2022 7:04:16 AM mx36-out26.antispamcloud.com BN8NAM11FT049.mail.protecti= on.outlook.com Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_= ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec 4 6/19/2022 7:04:16 AM BN8NAM11FT049.eop-nam11.prod.protection.outlook.com BN9= PR03CA0405.outlook.office365.com Microsoft SMTP Server (version=3DTLS1_= 2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) * 5 6/19/2022 7:04:17 AM BN9PR03CA0405.namprd03.prod.outlook.com BY5PR13MB2968.nampr= d13.prod.outlook.com Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_= ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec Original Message Headers Received: from BN9PR03CA0405.namprd03.prod.outlook.com (2603:10b6:408:111::= 20) by BY5PR13MB2968.namprd13.prod.outlook.com (2603:10b6:a03:187::28) with Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5373.13; 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Sun, 19 Jun 2022 09:04:12 +0200 Date: Sun, 19 Jun 2022 10:04:11 +0300 To: na@na.com From: Autozone CRM Team CC: wed.alsulaimani@balubaid.com.sa, rahaf.sulaimani@balubaid.com.sa Subject: =3D?UTF-8?B?Q1JNISAtINmB2LHYtdipINio2YrYudmK2Kkg2KzYr9mK2K/YqSDYsd= mC2YUg?=3D =3D?UTF-8?B?NjM3MzM2?=3D Message-ID: <4d8c6575a6a6aaf3e58bfea4259001ac@10.20.2.114> X-Mailer: PHPMailer 5.2.16 (https://github.com/PHPMailer/PHPMailer) MIME-Version: 1.0 Content-Type: multipart/alternative; boundary=3D"b1_4d8c6575a6a6aaf3e58bfea4259001ac" Content-Transfer-Encoding: 8bit X-AuthUser: crm@autozone.com.sa X-Originating-IP: 139.162.173.93 X-Spampanel-Domain: depro4.fcomet.com X-Spampanel-Username: 139.162.173.93 Authentication-Results-Original: antispamcloud.com; auth=3Dpass smtp.auth=3D139.162.173.93@depro4.fcomet.com X-Spampanel-Outgoing-Class: ham X-Spampanel-Outgoing-Evidence: Combined (0.07) X-Recommended-Action: accept X-Filter-ID: Pt3MvcO5N4iKaDQ5O6lkdGlMVN6RH8bjRMzItlySaT+o+o0DkSO1RJofzQmv27= +VPUtbdvnXkggZ 3YnVId/Y5jcf0yeVQAvfjHznO7+bT5xHnzmtnDBk3F3IvkIFgy8U5Tc3VEnmYebHmMddwF/jks= FI 1kfstUVIecudC8trC4gorD6z3cQ8vZzZVHHnolzfspOCvF2WuWDgE7ye3rZ48+kpj7UYRzrT+V= CU RDKiRr+8XW6Pi0NRGTYjeEaSJl0qzKuyHkJu3DXPeKwtjZgOalBP+g3+tPuhxiuN/M3NXoDilb= Ht bFYVmmyNP/jzd7CC8eWs9JpL7Fk1ibjS72j9otTTGNCPMiE3lO6vNMJP3x159GIv0lynKyACTV= Pa vEr3TpmRnN6C/Uk3pleIHW9wtJ7drcJ5Dt6PBQYt4KM4p1ljqwj6j6Y8WDZhJG8VIl854lRZBq= tO NdxHtVM3WKZjbrX3I9Qs4JEwlDYGAz9a63pw70w2nCSmdxeAHpt99pfvpIi8BK5xfY5vu0mx4c= No NyRpQ3QLeYhNsFlFLQb+0cMhi/TssQDLDLuU4hzngwalD9DOE2gh5lyhlEW/9LloHjS2+g07eK= Tg XcAhn6MkyZW8Ksk+aedMfNWSnJswrtlNHwZYVFAS/OVFTHqZaoIbluFmO8Vkp6VY0FaaxRTrdo= RR ilGpYrYLiXM5qso52iseWM87hloMz8kMrGGa8O7EX/n1uzn/UQ7HTPXxLG8xJlpoh9VoIekQHp= wU fpYnEThmNdYiGDXRC8zcJoDzZxICGIjMuARSjvYqGol5KyjUDbmbGsjBFMi6VIN+pFYqtngkKd= xD 2NZ7C2zRsadcbWcqtZ77zzChY0JLY0NcJ/oCGw+yaHKBkdL3ML3oq4y8rfdhERWeKKG4PAQYNy= av p7c49PGhKk7d3KYnT7WXAUNhIRDpLl9G5sZhLR7FzFmgI119iVN5NVPrL0zhVWIjnvo6Ew6yeM= nl witvQFU/x+z5n+DYhBKQrXFod+WvUUP1Uys1jnr5Z271fW+S+vD75G/6huuO5TcDeKjrEmYPn2= IV WRukHLPWgvkJGrj+02xC/FQhVMVg9H3//EHkS4grg24JScXA1OuwqYr000hpFtp95T/y3deP8v= Nn mz84mDUvZqxnt8s7UDirFKGs/cd57LFfnDJSBu+fe6wWEVHHUfrIa9MOGBZ6IonIfVBIJuEGVd= Bz X-Report-Abuse-To: spam@quarantine6.antispamcloud.com Return-Path: crm@autozone.com.sa X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: ac150954-0ccb-48a6-ac32-a7d3a097e585:0 X-MS-PublicTrafficType: Email X-MS-Office365-Filtering-Correlation-Id: 87b07231-6026-41c6-fa15-08da51c1ec= 99 X-MS-TrafficTypeDiagnostic: BY5PR13MB2968:EE_ --90e3a59b-067d-4920-a00b-a431bc59dbde Content-Type: text/html; charset="iso-8859-6" Content-Transfer-Encoding: quoted-printable DSN

Your message to na@na.com couldn't be de= livered.

na wasn't = found at na.com.
=

crm

Office 365

Action Required

Recipient

Unknown= To address

How to Fix It

The address may be misspelled or may not exist. T= ry one or more of the following:

Sen= d

Contact the recipient (by phone, for example) to = check that the address exists and is correct.
The recipient may have set up email forwarding to= an incorrect address. Ask them to check that any forwarding they've set up= is working correctly.
Clear the recipient Auto-Complete List in Outlook= or Outlook on the web by following the steps in this article: Fix email delivery issues = for error code 5.1.10 in Office 365, and then send the message again. R= etype the entire recipient address before selecting Send.

If the problem continues, forward this message to= your email admin. If you're an email admin, refer to the More Info for = Email Admins section below.

Was this helpful? Send feedback to Microsoft.

More Info for Email Admins

Status code: 550 5.1.10

This error occurs because the sender sent a message to an= email address hosted by Office 365 but the address is incorrect or doesn't= exist at the destination domain. The error is reported by the recipient do= main's email server, but most often it must be fixed by the person who sent= the message. If the steps in the How to Fix It section above don't = fix the problem, and you're the email admin for the recipient, try one or m= ore of the following:

The email address exists and is correct= - Confirm that the recipient address exists, is correct, and is accept= ing messages.

Synchronize your directories - If you have = a hybrid environment and are using directory synchronization make sure the = recipient's email address is synced correctly in both Office 365 and in you= r on-premises directory.

Errant forwarding rule - Check f= or forwarding rules that aren't behaving as expected. Forwarding can be set= up by an admin via mail flow rules or mailbox forwarding address settings,= or by the recipient via the Inbox Rules feature.

Recipient h= as a valid license - Make sure the recipient has an Office 365 license = assigned to them. The recipient's email admin can use the Office 365 admin = center to assign a license (Users > Active Users > select the recipie= nt > Assigned License > Edit).

Mail flow settings and M= X records are not correct - Misconfigured mail flow or MX record settin= gs can cause this error. Check your Office 365 mail flow settings to make s= ure your domain and any mail flow connectors are set up correctly. Also, wo= rk with your domain registrar to make sure the MX records for your domain a= re configured correctly.

For more information and additional tip= s to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365.

Original Message Details

Created Date:	6/19/2022 7:04:11 AM
Sender Address:	crm@autozone.com.sa
na@na.com
CRM! - =E1=D1=D5=C9 =C8=EA=D9=EA=C9 =CC= =CF=EA=CF=C9 =D1=E2=E5 637336

Error Details

Reported error:	550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipien= t na@na.com not found by SMTP address lookup
BY5PR13MB2968.namprd13.prod.outlook.com

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Date: Sun, 19 Jun 2022 10:04:11 +0300
To: na@na.com
From: Autozone CRM Team <crm@autozone.com.sa>
CC: wed.alsulaimani@balubaid.com.sa, rahaf.sulaimani@balubaid.com.sa
Subject: =3D?UTF-8?B?Q1JNISAtINmB2LHYtdipINio2YrYudmK2Kkg2KzYr9mK2K/YqSDYsd=
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= --90e3a59b-067d-4920-a00b-a431bc59dbde-- --55ada908-270f-4cca-8951-40ef2d378c6f Content-Type: message/delivery-status Reporting-MTA: dns;BY5PR13MB2968.namprd13.prod.outlook.com Received-From-MTA: dns;mx36-out26.antispamcloud.com Arrival-Date: Sun, 19 Jun 2022 07:04:17 +0000 Final-Recipient: rfc822;na@na.com Action: failed Status: 5.1.10 Diagnostic-Code: smtp;550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient na@na.com not found by SMTP address lookup --55ada908-270f-4cca-8951-40ef2d378c6f Content-Type: message/rfc822 Received: from BN9PR03CA0405.namprd03.prod.outlook.com (2603:10b6:408:111::20) by BY5PR13MB2968.namprd13.prod.outlook.com (2603:10b6:a03:187::28) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5373.13; Sun, 19 Jun 2022 07:04:17 +0000 Received: from BN8NAM11FT049.eop-nam11.prod.protection.outlook.com (2603:10b6:408:111:cafe::26) by BN9PR03CA0405.outlook.office365.com (2603:10b6:408:111::20) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5353.14 via Frontend Transport; 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boundary="b1_4d8c6575a6a6aaf3e58bfea4259001ac" X-AuthUser: crm@autozone.com.sa X-Originating-IP: 139.162.173.93 X-Spampanel-Domain: depro4.fcomet.com X-Spampanel-Username: 139.162.173.93 Authentication-Results-Original: antispamcloud.com; auth=pass smtp.auth=139.162.173.93@depro4.fcomet.com X-Spampanel-Outgoing-Class: ham X-Spampanel-Outgoing-Evidence: Combined (0.07) X-Recommended-Action: accept X-Filter-ID: Pt3MvcO5N4iKaDQ5O6lkdGlMVN6RH8bjRMzItlySaT+o+o0DkSO1RJofzQmv27+VPUtbdvnXkggZ 3YnVId/Y5jcf0yeVQAvfjHznO7+bT5xHnzmtnDBk3F3IvkIFgy8U5Tc3VEnmYebHmMddwF/jksFI 1kfstUVIecudC8trC4gorD6z3cQ8vZzZVHHnolzfspOCvF2WuWDgE7ye3rZ48+kpj7UYRzrT+VCU RDKiRr+8XW6Pi0NRGTYjeEaSJl0qzKuyHkJu3DXPeKwtjZgOalBP+g3+tPuhxiuN/M3NXoDilbHt bFYVmmyNP/jzd7CC8eWs9JpL7Fk1ibjS72j9otTTGNCPMiE3lO6vNMJP3x159GIv0lynKyACTVPa vEr3TpmRnN6C/Uk3pleIHW9wtJ7drcJ5Dt6PBQYt4KM4p1ljqwj6j6Y8WDZhJG8VIl854lRZBqtO NdxHtVM3WKZjbrX3I9Qs4JEwlDYGAz9a63pw70w2nCSmdxeAHpt99pfvpIi8BK5xfY5vu0mx4cNo NyRpQ3QLeYhNsFlFLQb+0cMhi/TssQDLDLuU4hzngwalD9DOE2gh5lyhlEW/9LloHjS2+g07eKTg XcAhn6MkyZW8Ksk+aedMfNWSnJswrtlNHwZYVFAS/OVFTHqZaoIbluFmO8Vkp6VY0FaaxRTrdoRR ilGpYrYLiXM5qso52iseWM87hloMz8kMrGGa8O7EX/n1uzn/UQ7HTPXxLG8xJlpoh9VoIekQHpwU fpYnEThmNdYiGDXRC8zcJoDzZxICGIjMuARSjvYqGol5KyjUDbmbGsjBFMi6VIN+pFYqtngkKdxD 2NZ7C2zRsadcbWcqtZ77zzChY0JLY0NcJ/oCGw+yaHKBkdL3ML3oq4y8rfdhERWeKKG4PAQYNyav p7c49PGhKk7d3KYnT7WXAUNhIRDpLl9G5sZhLR7FzFmgI119iVN5NVPrL0zhVWIjnvo6Ew6yeMnl witvQFU/x+z5n+DYhBKQrXFod+WvUUP1Uys1jnr5Z271fW+S+vD75G/6huuO5TcDeKjrEmYPn2IV WRukHLPWgvkJGrj+02xC/FQhVMVg9H3//EHkS4grg24JScXA1OuwqYr000hpFtp95T/y3deP8vNn mz84mDUvZqxnt8s7UDirFKGs/cd57LFfnDJSBu+fe6wWEVHHUfrIa9MOGBZ6IonIfVBIJuEGVdBz X-Report-Abuse-To: spam@quarantine6.antispamcloud.com Return-Path: crm@autozone.com.sa X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: ac150954-0ccb-48a6-ac32-a7d3a097e585:0 X-MS-PublicTrafficType: Email X-MS-Office365-Filtering-Correlation-Id: 87b07231-6026-41c6-fa15-08da51c1ec99 X-MS-TrafficTypeDiagnostic: BY5PR13MB2968:EE_ --b1_4d8c6575a6a6aaf3e58bfea4259001ac Content-Type: text/plain; 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