DSN

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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to na@na.com couldn't be delivered. na wasn't found at na.com. crm Offi [...] Content analysis details: (0.5 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.0 T_SCC_BODY_TEXT_LINE No description available. 0.5 KAM_NUMSUBJECT Subject ends in numbers excluding current years 0.1 FORGED_SPF_HELO No description available. X-Spam-Flag: NO --6af8bbac-29a5-43b4-b8df-74cb9524c9b7 Content-Type: multipart/alternative; differences=Content-Type; boundary="f7b9cfc5-e816-493a-9821-69594d735bbc" --f7b9cfc5-e816-493a-9821-69594d735bbc Content-Type: text/plain; charset="iso-8859-6" Content-Transfer-Encoding: quoted-printable [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?versi= on=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to na@na.com couldn't be delivered. na wasn't found at na.com. crm Office 365 na Action Required Recipient Unknown To address How to Fix It The address may be misspelled or may not exist. Try one or more of the foll= owing: * Send the message again following these steps: In Outlook, open this n= on-delivery report (NDR) and choose Send Again from the Report ribbon. In O= utlook on the web, select this NDR, then select the link "To send this mess= age again, click here." Then delete and retype the entire recipient address= . If prompted with an Auto-Complete List suggestion don't select it. After = typing the complete address, click Send. * Contact the recipient (by phone, for example) to check that the addre= ss exists and is correct. * The recipient may have set up email forwarding to an incorrect addres= s. Ask them to check that any forwarding they've set up is working correctl= y. * Clear the recipient Auto-Complete List in Outlook or Outlook on the w= eb by following the steps in this article: Fix email delivery issues for er= ror code 5.1.10 in Office 365, and then send the message again. Retype the entire recipient address = before selecting Send. If the problem continues, forward this message to your email admin. If you'= re an email admin, refer to the More Info for Email Admins section below. Was this helpful? Send feedback to Microsoft. ________________________________ More Info for Email Admins Status code: 550 5.1.10 This error occurs because the sender sent a message to an email address hos= ted by Office 365 but the address is incorrect or doesn't exist at the dest= ination domain. The error is reported by the recipient domain's email serve= r, but most often it must be fixed by the person who sent the message. If t= he steps in the How to Fix It section above don't fix the problem, and you'= re the email admin for the recipient, try one or more of the following: The email address exists and is correct - Confirm that the recipient addres= s exists, is correct, and is accepting messages. Synchronize your directories - If you have a hybrid environment and are usi= ng directory synchronization make sure the recipient's email address is syn= ced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule - Check for forwarding rules that aren't behaving as= expected. Forwarding can be set up by an admin via mail flow rules or mail= box forwarding address settings, or by the recipient via the Inbox Rules fe= ature. Recipient has a valid license - Make sure the recipient has an Office 365 l= icense assigned to them. The recipient's email admin can use the Office 365= admin center to assign a license (Users > Active Users > select the recipi= ent > Assigned License > Edit). Mail flow settings and MX records are not correct - Misconfigured mail flow= or MX record settings can cause this error. Check your Office 365 mail flo= w settings to make sure your domain and any mail flow connectors are set up= correctly. Also, work with your domain registrar to make sure the MX recor= ds for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email d= elivery issues for error code 5.1.10 in Office 365. Original Message Details Created Date: 6/20/2022 11:11:28 AM Sender Address: crm@autozone.com.sa Recipient Address: na@na.com Subject: CRM! - =E1=D1=D5=C9 =C8=EA=D9=EA=C9 =CC=CF=EA=CF=C9 =D1=E2= =E5 636860 Error Details Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient na@na.= com not found by SMTP address lookup DSN generated by: DM6PR13MB2457.namprd13.prod.outlook.com Message Hops HOP TIME (UTC) FROM TO WITH RELAY TIME 1 6/20/2022 11:11:30 AM [136.144.45.202] depro4.fcomet.com esmtpsa (TL= S1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.95) (envelope-from = ) 2 sec 2 6/20/2022 11:11:42 AM depro4.fcomet.com mx226.antispamcloud.com esmtps (TLS= v1.3:TLS_AES_256_GCM_SHA384:256) (Exim 4.92) (envelope-from ) 12 sec 3 6/20/2022 11:11:43 AM mx36-out26.antispamcloud.com BN8NAM11FT025.mail.protecti= on.outlook.com Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_= ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec 4 6/20/2022 11:11:43 AM BN8NAM11FT025.eop-nam11.prod.protection.outlook.com BN0= PR04CA0126.outlook.office365.com Microsoft SMTP Server (version=3DTLS1_= 2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) * 5 6/20/2022 11:11:44 AM BN0PR04CA0126.namprd04.prod.outlook.com DM6PR13MB2457.nampr= d13.prod.outlook.com Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_= ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec Original Message Headers Received: from BN0PR04CA0126.namprd04.prod.outlook.com (2603:10b6:408:ed::1= 1) by DM6PR13MB2457.namprd13.prod.outlook.com (2603:10b6:5:be::25) with Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5373.13; 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Mon, 20 Jun 2022 13:11:30 +0200 Date: Mon, 20 Jun 2022 14:11:28 +0300 To: na@na.com From: Autozone CRM Team CC: wed.alsulaimani@balubaid.com.sa, rasha.bukhari@balubaid.com.sa Subject: =3D?UTF-8?B?Q1JNISAtINmB2LHYtdipINio2YrYudmK2Kkg2KzYr9mK2K/YqSDYsd= mC2YUg?=3D =3D?UTF-8?B?NjM2ODYw?=3D Message-ID: <873a719621ba4ee4295899bcb1a593e4@10.20.2.114> X-Mailer: PHPMailer 5.2.16 (https://github.com/PHPMailer/PHPMailer) MIME-Version: 1.0 Content-Type: multipart/alternative; boundary=3D"b1_873a719621ba4ee4295899bcb1a593e4" Content-Transfer-Encoding: 8bit X-AuthUser: crm@autozone.com.sa X-Originating-IP: 139.162.173.93 X-Spampanel-Domain: depro4.fcomet.com X-Spampanel-Username: 139.162.173.93 Authentication-Results-Original: antispamcloud.com; auth=3Dpass smtp.auth=3D139.162.173.93@depro4.fcomet.com X-Spampanel-Outgoing-Class: ham X-Spampanel-Outgoing-Evidence: Combined (0.08) X-Recommended-Action: accept X-Filter-ID: Pt3MvcO5N4iKaDQ5O6lkdGlMVN6RH8bjRMzItlySaT+4q40+6k5M+b5Hc3ZwNQ= AVPUtbdvnXkggZ 3YnVId/Y5jcf0yeVQAvfjHznO7+bT5xHnzmtnDBk3F3IvkIFgy8U5Tc3VEnmYebHmMddwF/jks= FI 1kfstUVIecudC8trC4gsE8bHBpAq9Wbq9zJf4qMDANujGXcure3oGyeDhxIzcfdXDssGKL6Ku3= 1x 2gndjkzpze2Du7d7qHqihTVEDmjnWdoxC9hf5iUimb4MUekAost+mvs2SP42BKZKoe/7AzYk4N= du 06h2Q8QP5GQeNUYfJIL1YO3Q+VY7TCUFg+NBlcIQ8+YWS+IuxzEU29ThLmD6NzOKdsq4xpHhnm= Ys S+bDRpbbbZuukDclcdCJ3J+mG46RxtsBnAaZIRV80jpiXSMLjU8ti+kKlEoUN2RYVVBiKm75gI= XI syw/dArNZMbMs2bDfw2eIgR1NYypXOHSHk7Vc3waVDSCWwrKecyVNDBj6LXfK+V/v3tae34DQs= sr 10HvBsVLvkUvTgqoQmRy+fHC0EUkbb+NC5l/XrOOL/OXQcj/BJnvk/0uSuOhuUqHn8nQh214j/= NN ulwMj0yyZXfXs2KsRjKrCowEavDwQuKoim66GCvJ6X2TIpoKZhwgRZnckpWaLvahyBjmQxBKOz= uS MR40yJqlODklfkrIVQZ6r5wapHTXyYiKeetuTJS9jf2aR0fNtSN3o9F8slkM9GABIkUL/j1Y48= Gv meURQjjEFjNSmCvEGmVkGlxTxUrFcyFp6n566hBMmF0nYfAt7U4S1S04cHkT9YsIjJmp2H7g8j= eG zc5Dt+9N9dSL7uuR4TTS/KAm1Grde7xV/IXTGDKqam2esZ0/ZbJwAjLfpyBW5IyZmAzVPX+v1t= se 47LMRDk9oUznJN3+y8UmchdcT0GJasV9y9POl0jcAQbTn1dBfSMe/qUXMoHiDSoFJAffpXc6co= b1 5EM/b86Bv5zwPahJ9nFt+BZVMU1ZAYOoZ0IbVmOnkjEsv48qF5nSde9RPELUkZlBEtMNxJqrbZ= 1r 9o1Hj26ZKw9yccJI5NWhSOhN8wDekFn1yrz8fbq+dg3FlEd1cMJloyVOFgrEGzjcG4ECaCmJqt= Xo 2PqoMaQsjXY+Gxr0D6eYR3txFV/LGulnVcRSMCoQRwwhop3WqtC8gaEm6LQDlhndNknkrzcVX3= Bj X-Report-Abuse-To: spam@quarantine6.antispamcloud.com Return-Path: crm@autozone.com.sa X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: ac150954-0ccb-48a6-ac32-a7d3a097e585:0 X-MS-PublicTrafficType: Email X-MS-Office365-Filtering-Correlation-Id: 3e14df3b-ab36-434a-05bc-08da52ada8= 96 X-MS-TrafficTypeDiagnostic: DM6PR13MB2457:EE_ --f7b9cfc5-e816-493a-9821-69594d735bbc Content-Type: text/html; charset="iso-8859-6" Content-Transfer-Encoding: quoted-printable DSN

Your message to na@na.com couldn't be de= livered.

na wasn't = found at na.com.
=

crm

Office 365

Action Required

Recipient

Unknown= To address

How to Fix It

The address may be misspelled or may not exist. T= ry one or more of the following:

Sen= d

Contact the recipient (by phone, for example) to = check that the address exists and is correct.
The recipient may have set up email forwarding to= an incorrect address. Ask them to check that any forwarding they've set up= is working correctly.
Clear the recipient Auto-Complete List in Outlook= or Outlook on the web by following the steps in this article: Fix email delivery issues = for error code 5.1.10 in Office 365, and then send the message again. R= etype the entire recipient address before selecting Send.

If the problem continues, forward this message to= your email admin. If you're an email admin, refer to the More Info for = Email Admins section below.

Was this helpful? Send feedback to Microsoft.

More Info for Email Admins

Status code: 550 5.1.10

This error occurs because the sender sent a message to an= email address hosted by Office 365 but the address is incorrect or doesn't= exist at the destination domain. The error is reported by the recipient do= main's email server, but most often it must be fixed by the person who sent= the message. If the steps in the How to Fix It section above don't = fix the problem, and you're the email admin for the recipient, try one or m= ore of the following:

The email address exists and is correct= - Confirm that the recipient address exists, is correct, and is accept= ing messages.

Synchronize your directories - If you have = a hybrid environment and are using directory synchronization make sure the = recipient's email address is synced correctly in both Office 365 and in you= r on-premises directory.

Errant forwarding rule - Check f= or forwarding rules that aren't behaving as expected. Forwarding can be set= up by an admin via mail flow rules or mailbox forwarding address settings,= or by the recipient via the Inbox Rules feature.

Recipient h= as a valid license - Make sure the recipient has an Office 365 license = assigned to them. The recipient's email admin can use the Office 365 admin = center to assign a license (Users > Active Users > select the recipie= nt > Assigned License > Edit).

Mail flow settings and M= X records are not correct - Misconfigured mail flow or MX record settin= gs can cause this error. Check your Office 365 mail flow settings to make s= ure your domain and any mail flow connectors are set up correctly. Also, wo= rk with your domain registrar to make sure the MX records for your domain a= re configured correctly.

For more information and additional tip= s to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365.

Original Message Details

Created Date:	6/20/2022 11:11:28 AM
Sender Address:	crm@autozone.com.sa
na@na.com
CRM! - =E1=D1=D5=C9 =C8=EA=D9=EA=C9 =CC= =CF=EA=CF=C9 =D1=E2=E5 636860

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Reported error:	550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipien= t na@na.com not found by SMTP address lookup
DM6PR13MB2457.namprd13.prod.outlook.com

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Date: Mon, 20 Jun 2022 14:11:28 +0300
To: na@na.com
From: Autozone CRM Team <crm@autozone.com.sa>
CC: wed.alsulaimani@balubaid.com.sa, rasha.bukhari@balubaid.com.sa
Subject: =3D?UTF-8?B?Q1JNISAtINmB2LHYtdipINio2YrYudmK2Kkg2KzYr9mK2K/YqSDYsd=
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= --f7b9cfc5-e816-493a-9821-69594d735bbc-- --6af8bbac-29a5-43b4-b8df-74cb9524c9b7 Content-Type: message/delivery-status Reporting-MTA: dns;DM6PR13MB2457.namprd13.prod.outlook.com Received-From-MTA: dns;mx36-out26.antispamcloud.com Arrival-Date: Mon, 20 Jun 2022 11:11:44 +0000 Final-Recipient: rfc822;na@na.com Action: failed Status: 5.1.10 Diagnostic-Code: smtp;550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient na@na.com not found by SMTP address lookup --6af8bbac-29a5-43b4-b8df-74cb9524c9b7 Content-Type: message/rfc822 Received: from BN0PR04CA0126.namprd04.prod.outlook.com (2603:10b6:408:ed::11) by DM6PR13MB2457.namprd13.prod.outlook.com (2603:10b6:5:be::25) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5373.13; Mon, 20 Jun 2022 11:11:44 +0000 Received: from BN8NAM11FT025.eop-nam11.prod.protection.outlook.com (2603:10b6:408:ed:cafe::ac) by BN0PR04CA0126.outlook.office365.com (2603:10b6:408:ed::11) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5353.15 via Frontend Transport; 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boundary="b1_873a719621ba4ee4295899bcb1a593e4" X-AuthUser: crm@autozone.com.sa X-Originating-IP: 139.162.173.93 X-Spampanel-Domain: depro4.fcomet.com X-Spampanel-Username: 139.162.173.93 Authentication-Results-Original: antispamcloud.com; auth=pass smtp.auth=139.162.173.93@depro4.fcomet.com X-Spampanel-Outgoing-Class: ham X-Spampanel-Outgoing-Evidence: Combined (0.08) X-Recommended-Action: accept X-Filter-ID: Pt3MvcO5N4iKaDQ5O6lkdGlMVN6RH8bjRMzItlySaT+4q40+6k5M+b5Hc3ZwNQAVPUtbdvnXkggZ 3YnVId/Y5jcf0yeVQAvfjHznO7+bT5xHnzmtnDBk3F3IvkIFgy8U5Tc3VEnmYebHmMddwF/jksFI 1kfstUVIecudC8trC4gsE8bHBpAq9Wbq9zJf4qMDANujGXcure3oGyeDhxIzcfdXDssGKL6Ku31x 2gndjkzpze2Du7d7qHqihTVEDmjnWdoxC9hf5iUimb4MUekAost+mvs2SP42BKZKoe/7AzYk4Ndu 06h2Q8QP5GQeNUYfJIL1YO3Q+VY7TCUFg+NBlcIQ8+YWS+IuxzEU29ThLmD6NzOKdsq4xpHhnmYs S+bDRpbbbZuukDclcdCJ3J+mG46RxtsBnAaZIRV80jpiXSMLjU8ti+kKlEoUN2RYVVBiKm75gIXI syw/dArNZMbMs2bDfw2eIgR1NYypXOHSHk7Vc3waVDSCWwrKecyVNDBj6LXfK+V/v3tae34DQssr 10HvBsVLvkUvTgqoQmRy+fHC0EUkbb+NC5l/XrOOL/OXQcj/BJnvk/0uSuOhuUqHn8nQh214j/NN ulwMj0yyZXfXs2KsRjKrCowEavDwQuKoim66GCvJ6X2TIpoKZhwgRZnckpWaLvahyBjmQxBKOzuS MR40yJqlODklfkrIVQZ6r5wapHTXyYiKeetuTJS9jf2aR0fNtSN3o9F8slkM9GABIkUL/j1Y48Gv meURQjjEFjNSmCvEGmVkGlxTxUrFcyFp6n566hBMmF0nYfAt7U4S1S04cHkT9YsIjJmp2H7g8jeG zc5Dt+9N9dSL7uuR4TTS/KAm1Grde7xV/IXTGDKqam2esZ0/ZbJwAjLfpyBW5IyZmAzVPX+v1tse 47LMRDk9oUznJN3+y8UmchdcT0GJasV9y9POl0jcAQbTn1dBfSMe/qUXMoHiDSoFJAffpXc6cob1 5EM/b86Bv5zwPahJ9nFt+BZVMU1ZAYOoZ0IbVmOnkjEsv48qF5nSde9RPELUkZlBEtMNxJqrbZ1r 9o1Hj26ZKw9yccJI5NWhSOhN8wDekFn1yrz8fbq+dg3FlEd1cMJloyVOFgrEGzjcG4ECaCmJqtXo 2PqoMaQsjXY+Gxr0D6eYR3txFV/LGulnVcRSMCoQRwwhop3WqtC8gaEm6LQDlhndNknkrzcVX3Bj X-Report-Abuse-To: spam@quarantine6.antispamcloud.com Return-Path: crm@autozone.com.sa X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: ac150954-0ccb-48a6-ac32-a7d3a097e585:0 X-MS-PublicTrafficType: Email X-MS-Office365-Filtering-Correlation-Id: 3e14df3b-ab36-434a-05bc-08da52ada896 X-MS-TrafficTypeDiagnostic: DM6PR13MB2457:EE_ --b1_873a719621ba4ee4295899bcb1a593e4 Content-Type: text/plain; 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Bukhari =09 =09 =D9=85=D8=B9 =D8=AA=D9=85=D9=86=D9=8A=D8=A7=D8=AA=D9=86=D8=A7 =D9= =84=D9=83=D9=85 =D8=A8=D8=A7=D9=84=D8=AA=D9=88=D9=81=D9=8A=D9=82 =09 =D9=82=D8=B3=D9=85 =D8=B9=D9=84=D8=A7=D9=82=D8=A7=D8=AA =D8=A7=D9= =84=D8=B9=D9=85=D9=84=D8=A7=D8=A1 --b1_873a719621ba4ee4295899bcb1a593e4 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =D8=AA=D9=85 =D8=AA=D8=A3=D9=83=D9=8A=D8=AF =D8=A5=D9=86=D8=B4=D8= =A7=D8=A1 =D9=81=D8=B1=D8=B5=D8=A9 =D8=A8=D9=8A=D8=B9=D9=8A=D8=A9 =D9=88=D8= =AA=D8=AD=D9=88=D9=8A=D9=84=D9=87=D8=A7 =D8=A5=D9=84=D9=89 =D9=81=D8=B1=D8= =B9=D9=83=D9=85 =D9=84=D9=84=D9=85=D8=AA=D8=A7=D8=A8=D8=B9=D8=A9 =D9=88=D8= =A7=D9=84=D8=AA=D8=AD=D8=AF=D9=8A=D8=AB =D8=B9=D9=84=D9=89 =D9=86=D8=B8=D8= =A7=D9=85 CRM

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