Mime-Version: 1.0 Message-ID: <84yYtREtSe2qmvZSV79UAw@geopod-ismtpd-3-1> Subject: Vocalcom News - Manage website leads, benefits of Answering Machine Detection and Comdata's interview Reply-To: customer-success@vocalcom.com Precedence: bulk Feedback-ID: 634d2edd54067a7928629660:EmailCampaign:vocalcom X-SG-EID: =?us-ascii?Q?pQvG=2FfOGssFJDqjVGiadQi39S+qrr14rSMopy=2FxnTy0mn2RsziKto6aMmrBxVq?= =?us-ascii?Q?mwp1MtyyeAh5l=2F+OxvKAJRj5aK8ofeginWeMf9W?= =?us-ascii?Q?91Q=2Ffv88dGc4XokofS84Cn=2F642by8MBA0ZyzU+s?= =?us-ascii?Q?TVwXfwdQqn=2Fc4LNl6C2bNV1u=2FzoDJ3olFNApKPZ?= =?us-ascii?Q?9665zDB69WAyIiOxCEmLN=2FtG5UwnZqIiHUL9Xb=2F?= =?us-ascii?Q?8hKE8+BPXQYIGLpW6kzXiKV1BRPDqGHoxaCf=2FIb?= =?us-ascii?Q?8Kucy+wNIiiYy871V9haw=3D=3D?= X-SG-ID: =?us-ascii?Q?N2C25iY2uzGMFz6rgvQsb7pcOFzE0VKhZRrdJi0pC+Ow9INYdrjpNaSBJ=2FqlAf?= =?us-ascii?Q?63wn22Oz0iDAOYiXyP6ERi=2FtQGztFwaiKBctVBj?= =?us-ascii?Q?9Iohhed3zCtctS+GL8cCMQRRdcMibNMFfX2YwsH?= =?us-ascii?Q?B+4IAn50Vvjr9DgsoKCu1f=2FH1HscEQ3u9fi7bIh?= =?us-ascii?Q?0gLgbpi8EgLD1Y3veUV1jD2GLt3tBTPFuXT9pM3?= =?us-ascii?Q?TnoqyAereZ3XbuxFn63kbP9LJXnMNeCuxYoXo2?= To: info@autozone.com.sa X-Entity-ID: kJGPBfDFrX6QbZyRV2ZTHQ== X-Spam-Status: No, score=1.1 X-Spam-Score: 11 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "depro4.fcomet.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Open in my browser Omnichannel Customer Engagement Solutions Welcome to Vocalcom News, the newsletter that shares our blog articles and highlights. Discover our article on the changes to customer services, how to manage your Website Leads, the benefits of Answering Machine Detection and our product innovation. We also invite you to discover an i [...] Content analysis details: (1.1 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.5 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines 0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay lines X-Spam-Flag: NO --580fff062a2be5b5769d099be7d2a69e5d4b7b277ad0ba569c3a2870cce6 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Mime-Version: 1.0 Open in my browser Omnichannel Customer Engagement Solutions ------------------------------- Welcome to=C2=A0Vocalcom News, the newsletter that shares our=C2=A0blog art= icles and highlights. Discover our article on the changes to customer services, how to=C2=A0manag= e your Website Leads, the benefits of Answering Machine Detection and our p= roduct innovation. We also invite you to discover an interview of Javier Baranda, Global Head = of Procurement at Comdata, in which he talks about the innovation-focused p= urchasing strategy he is leading and his relationship with Vocalcom. Happy reading! ------------------------------- Comdata's innovation-focused purchasing strategy Javier Baranda, Global Head of Procurement at Comdata, talks about the stra= tegic partnerships he is building for the company. In this interview, he talks about Vocalcom as a partner that has proven its= reliability in complex situations : =E2=80=9CAt the beginning of the pande= mic, we faced massive disruption. Our sector is very intensive in people wo= rking on sites, and all our applications and infrastructure were on premise= , yet almost overnight everyone had to begin working from home. For a compa= ny like Vocalcom to come in and set up a cloud solution at immense speed wa= s a game changer.=E2=80=9D Read the interview ------------------------------- How To Manage Your Website Leads For Great Customer Service New shopping habits have changed dramatically in recent years and the Inter= net plays a key role in how consumers learn about products. As a result, th= e number of inbound web leads has increased in recent years. Discover how t= o manage them. Read more (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa1ii= YEL0kixsliBEVpwt0bECdQ35lOeDQctWy3Fl-2BxLb5e7aQBey-2F-2FQDajlQ-2Ff7pi-2BAWS= hRhtmBQCO3NmHiZxs4qvi52WolxSvnQ4zOgeW29J1IWHM3CIkYEREIyg5SlDdi1uQYrIsi9zmwP= 8jw5dGwjj4T2W8em5GdquIEpmfDRD9h6xVU59-2B-2FZdlRt0AgqZ16MzpXvziCmnBiw-2BrcAZ= BvCrOmLWzsVarfYLtcTGQgAYaD0sBpX342Co3zou3YwHK5-2B0ryNUXTs-2FmD6K7RDKdes0BfE= OxEKjUfOKcuXzXESFUnT_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcUgy= -2F0R6i5-2BprhWa-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3DrUWY4sSMN= fV3PVCwMhb6rKN0t4hPOPPGaX21OyLinynd-2BfKlivMdZD6lSJUnIvr0AXuubtKej-2FDy9DM5= -2F8A2n-2FNY0Z7WK9VxeUmFK3c5eEOCRpZAuLNBcF6h3BqIM8swvqNZvl3MMI-2BrcUKvQxB-2= Br9iTRyjkJMGTelpRG5iDS1R7mYFFalWoIMBA-2BBQH-2B9QylSoP6NKKGAV8v0QIubiVdbH8yi= 7O5E2afpzUhgA1Ji81RbdARipmNO-2Bz9Ubbr19sLxeOegGr8A-2Fw5DWhUQHm2ogzQ2rSsK7JZ= Z-2BF4Hly28CyxHjps1ChVuEzUS1KjfwyN74604DKEJUGD1I3i-2FfeCu ------------------------------- The Benefits of Answering Machine Detection for the Outbound Call Center In this article, discover all you need to know on how an Answering Machine = Detection work and its benefits for the outbound call center. =C2=A0 Read more (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa1ii= YEL0kixsliBEVpwt0bH9-2BSGgQvoqqOy0h9FtvC8yB1bN21-2B2Hilj3jORgiHXSt80cBF7eJU= TyDclCEgKrXVPAkUHlkoKXnn7Z2ft2-2BReUbeg9rgS-2Fm61QRh8-2F2YjvHa-2Fl6vAzbR80V= zIeAEFy4Sz4I-2Bx7E3T28zBYQuG8FV27np8IdUAeyD-2B39XCulLiKVx-2BY2LLluJFxXWwZ51= t11ruFb5og3ycjhfys-2B2NdVy0suXAutc1IMBzC1idh97dRYZ0s-2FWyBMrxArFsfg5YYWlpFT= tbCntiCo3wiTn-2BxCwJHrvr_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2B= cUgy-2F0R6i5-2BprhWa-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3DrUWY4= sSMNfV3PVCwMhb6rKN0t4hPOPPGaX21OyLinynd-2BfKlivMdZD6lSJUnIvr0AXuubtKej-2FDy= 9DM5-2F8A2n-2FNY0Z7WK9VxeUmFK3c5eEOGn6HprudEEJbIlLK2C67bymZR-2BxmFwG1ej3yLg= faqa-2BtLZ-2FF35u3SXSkEraqBGCSnfgLLvfhWaZI66Fi0mrExLEKMnKNqMKFF34sekpUEGjfC= QJeWxy-2FFdRp06lPvJq2Mqj-2B2RCOAz2M6X7AGuxHhzCJrjbyN2Trc-2FzdXc-2BO3eGw9owq= a8cC3oGRW7D-2FnO1paVLjd8HF6vX1CU0fZZ0ZwmURxQwlpW0i-2FeGCWPodWhq ------------------------------- Product innovations allowing contact centers to have an approach that simpl= ifies customers=E2=80=99 Aware that consumer habits have changed dramatically these past few years, = Vocalcom aims to address the new customer relationship challenges by restru= cturing its offer and focusing on omnichannel solutions. Read more (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa1ii= YEL0kixsliBEVpwt0bEA59hh-2Bgywlv-2B41CMViNouRyLDkxMlMdiCV7kfw4CukGZdMVxBG1D= ZXz8YuUfi9NpKSvKFlh0lqXHBvVun4-2BMVSpsOnfX-2BVPNalwIC1QMUC3c1VODftt0yxNYb4d= VW0CFbJZS2Qu0eiJ00zW3MQHmFVn-2F4kv-2BckS0p1FFNzoX3Rf8PL1oEyxv2Z2cyvtFNBwSVB= u1AbRagPK5SE-2ByJhR0SG-2FFOSUh9N-2BXPSMxEtMuH64mgHW8qZCAZRi1jeI1H3v0-3DlSFr= _xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcUgy-2F0R6i5-2BprhWa-2BY= ljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3DrUWY4sSMNfV3PVCwMhb6rKN0t4hPO= PPGaX21OyLinynd-2BfKlivMdZD6lSJUnIvr0AXuubtKej-2FDy9DM5-2F8A2n-2FNY0Z7WK9Vx= eUmFK3c5eEOJCkMowaITB5ZFez590-2BuOA4zT4X7sYlFEojLRajWwsA9J7kjZe6DjKMy2Q-2Bo= WdxhDNyS9gOK-2FSJ1UWAX9EglBRKqaoWvLsNRx1Tj36HL3vofVwifJXKejCFxQZasXPpGeL1ji= sYi4zSanoZXocLlbvhWdjISLuQv3FKS9EeDCihxonZd1-2BtXKg76ldBFGVNiKBxFQEd9AyoRSH= ms3Dq8dhxUYekYSybFSKx3k-2Fqlnca ------------------------------- What are the changes to customer service? In this article, discover how to better understand the customer=C2=A0digita= l journey.=C2=A0 Read more (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa1ii= YEL0kixsliBEVpwt0bGcBw3mm8sHrYq8LK49vKW7gG7yBMlvuf6tGBX-2BpVYtzuLuai1rAPFo9= Gt8CEziMFpJ3Ub5iRR1gaO8pwNGRpyitDM8M8fgRtAFXcnz7ziQcSd8vbWOkbrTba04UXeqDN51= 4xl7elANeYxF3i0Scj-2FCAYiIJ8cOkJfRZYonZG-2FVPEQ-2BjAV6LeU56-2BHgviPZ0q58aIn= B8JJK6tGsiyjj6Pfd2q1v4gsT0gO83bgedI5wRcn-2Fy8VNMTkwxBsNMpa-2BjQE-3DWFXG_xZz= zR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcUgy-2F0R6i5-2BprhWa-2BYljyO= 9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3DrUWY4sSMNfV3PVCwMhb6rKN0t4hPOPPGa= X21OyLinynd-2BfKlivMdZD6lSJUnIvr0AXuubtKej-2FDy9DM5-2F8A2n-2FNY0Z7WK9VxeUmF= K3c5eEOFpx6HjTrH9-2BL87umnPJk0k-2F-2FrcrTADbldg6DbYDWdHWaJ4Cyfj5Wir932-2FQY= o-2FTx7UEpiy866AtqiqAsNLGYMcXBpLIp-2B4VhMTbqxB7CEO9VyLQTtSSj3JyZBVIBNLtlPR1= tgfit1ApKaD8hDl6yvM0dMvWF-2BahDf303HTCkNr4vUlFH4lAaWB-2BXNeE0KkdYXdDdRrlIkO= CAEc-2FcopxnazvTPVIYMmvXo8Q991e1fQf ------------------------------- vocalcom.com (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa= 1iiYEL0kixsliBEVpwt0bHopzrYKOqN1DxH2jiBT3LnOMvEdbmezMtH7XPMSxisOrvPUbKZCGxz= Vf86MFriJhu0axkEnvUHeErpxpn4SwrSuWS2XjeslNRKuXkmwYKuFBANj-2FbiVE4xo6tMKbVcv= ZAE8-2Fqgy9Cl4Up1ID9EazpTF2UHRwvKMvQmIGshL-2FTmYyhSI4zDxvwOL1-2F3y7bZGKwy4E= hPiw82T15-2F4DS731ai0Hb0_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2B= cUgy-2F0R6i5-2BprhWa-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3DrUWY4= sSMNfV3PVCwMhb6rKN0t4hPOPPGaX21OyLinynd-2BfKlivMdZD6lSJUnIvr0AXuubtKej-2FDy= 9DM5-2F8A2n-2FNY0Z7WK9VxeUmFK3c5eEOMqINFJHLWj5IXOo1mh0T53lBPtH9A1VXqTJAUDzW= qajsl1fMr0OFzOGWevvomN5jsqzS3HXJ9CON9Pfz54g9Gvzt-2BumhmDzBwj1EkG6ITzU8tSMfK= ZF-2F9ZJ76Puwoc8kAibaXlYHvtO4d4Zj6AmidE0CNqorjrYYHqLgf-2BN8J-2Be6p6z856hFv1= jo5D3WToVAIXWymXxI6wFpSjfywomH7ROiCn8ujuHkxKgM7BU-2FwpH Unsubscribe --580fff062a2be5b5769d099be7d2a69e5d4b7b277ad0ba569c3a2870cce6 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Mime-Version: 1.0 =20

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Omnichanne= l
Customer Engagement Solutions

= = =

Welcome to=C2=A0Vocalcom News, the newsletter that shares our=C2=A0blog= articles and highlights.

Discover our article on the changes to customer services, = how to=C2=A0manage your Website Leads, the benefit= s of Answering Machine Detection and our product innovatio= n.
We also invite you to discover an interview of Javier Baranda, Global Head of Procurement at Comdata, in which he ta= lks about the innovation-focused purchasing strategy he is leading and his = relationship with Vocalcom.

Happy reading!

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Comdata's innovation-focused purchasi= ng strategy

Jav= ier Baranda, Global Head of Procurement at Comdata, talks = about the strategic partnerships he is building for the co= mpany.
In this interview, he talks about Vocalcom as a partner that has pr= oven its reliability in complex situations : =E2=80=9CAt the begin= ning of the pandemic, we faced massive disruption. Our sector is very inten= sive in people working on sites, and all our applications and infrastructur= e were on premise, yet almost overnight everyone had to begin working from = home. For a company like Vocalcom to come in and set up a cloud solution at= immense speed was a game changer.=E2=80=9D

= =

Read the interview

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<= span style=3D"font-family:Open Sans;">How To Manage Your Website Leads For = Great Customer Service

New shopping h= abits have changed dramatically in recent years and the Internet plays a ke= y role in how consumers learn about products. As a result, the number of in= bound web leads has increased in recent years. Discover how to manage them.=

= =

<= strong>The Benefits of Answering Machine Det= ection for the Outbound Call Center

In this article, discover all you need to kno= w on how an Answering Machine Detection work and its benefits for the outbo= und call center.

=C2=A0

= =

<= span style=3D"font-family:Open Sans;">Product innovations allowing contact = centers to have an approach that simplifies customers=E2=80=99

Aware that consumer habits have changed drama= tically these past few years, Vocalcom aims to address the new customer rel= ationship challenges by restructuring its offer and focusing on omnichannel= solutions.

= =

R= ead more

<= span style=3D"font-family:Open Sans;">What are the changes to customer serv= ice?

In this article, discover how to better under= stand the customer=C2=A0digital journey.=C2=A0

= =

Read = more

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vocalcom.com

<= img alt=3D"Twitter" height=3D"30" src=3D"https://s3.eu-central-1.amazonaws.= com/plezi-bucket/static/templates/emails/twitter-color.png" style=3D"height= :30px; width:30px" width=3D"30">

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