Return-Path: Delivered-To: info@autozone.com.sa Received: from depro4.fcomet.com by depro4.fcomet.com with LMTP id eNEoLnMakWPPFToAfHesKA (envelope-from ) for ; Wed, 07 Dec 2022 23:57:55 +0100 Return-path: Envelope-to: info@autozone.com.sa Delivery-date: Wed, 07 Dec 2022 23:57:55 +0100 Received: from smtp06-ia5-sp5.mta.salesforce.com ([13.110.78.165]:26965) by depro4.fcomet.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.95) (envelope-from ) id 1p33MS-00FyDX-8K for info@autozone.com.sa; Wed, 07 Dec 2022 23:57:55 +0100 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=snapchat.com; s=salesforce; t=1670453832; bh=9oFH2VwEEf0pp6vGm9it8yLZ66qv+Lz46NuwsbPInu0=; h=Date:From:To:Subject:MIME-Version:Content-Type; b=deRWZAAlIdDWXo++Sw/J9/m3JVtwiYN5dxEr+Vfx8ToKk6YhK1AV5lbgRrwz2biyY CwXnIzpc/7kGUmYLoOt/POHfVwvYBPMe6F038fdxfCamVadD763LZjiW6zwIQArI70 XC8lRM+zS5saK7qcgVCT5BSeySHp3xJ8JgxjlMo0= Authentication-Results: mx1-ia5-sp5.mta.salesforce.com x-tls.subject="/C=US/ST=California/L=San Francisco/O=salesforce.com, inc./OU=0:app;1:ia5;2:ia5-sp5;3:na212;4:prod/CN=na212-app2-28-ia5.ops.sfdc.net"; auth=pass (cipher=ECDHE-RSA-AES256-GCM-SHA384) Received: from [10.183.223.58] ([10.183.223.58:51642] helo=na212-app2-28-ia5.ops.sfdc.net) by mx1-ia5-sp5.mta.salesforce.com (envelope-from ) (ecelerity 4.4.0.19839 r(msys-ecelerity:tags/4.4.0.0^0)) with ESMTPS (cipher=ECDHE-RSA-AES256-GCM-SHA384 subject="/C=US/ST=California/L=San Francisco/O=salesforce.com, inc./OU=0:app;1:ia5;2:ia5-sp5;3:na212;4:prod/CN=na212-app2-28-ia5.ops.sfdc.net") id 58/F6-64087-84A11936; Wed, 07 Dec 2022 22:57:12 +0000 Date: Wed, 7 Dec 2022 22:57:12 +0000 (GMT) From: Snap Ad Support Team Sender: noreply@salesforce.com To: "info@autozone.com.sa" Message-ID: Subject: Snap Ad Support Request 02045796 [ ref:_00DC016tAF._5008b2CAkGS:ref ] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_11000_1806014114.1670453832148" X-SFDC-LK: 00DC00000016tAF X-SFDC-User: 0050y00000EWmce X-Sender: postmaster@salesforce.com X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-EmailCategory: quickActionEmail X-SFDC-EntityId: 5008b00002CAkGS X-SFDC-Interface: internal X-Spam-Status: No, score=2.7 X-Spam-Score: 27 X-Spam-Bar: ++ X-Ham-Report: Spam detection software, running on the system "depro4.fcomet.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Muhammad, Thank you for reaching to us, I'll be happy to assist! Can you please clarify your request. Please include any relevant screenshots of the issue that you are facing when possible. Content analysis details: (2.7 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.5 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 2.1 URI_GOOGLE_PROXY Accessing a blacklisted URI or obscuring source of phish via Google proxy? -0.0 DKIMWL_WL_HIGH DKIMwl.org - High trust sender X-Spam-Flag: NO ------=_Part_11000_1806014114.1670453832148 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Muhammad, Thank you for reaching to us, I'll be happy to assist! Can you please clarify your request. Please include any relevant screenshot= s of the issue that you are facing when possible. I took a look at your account and I can see that you have an open pending c= harge preventing your ads from running. I=E2=80=99m currently unable to push it further but our billing system will= keep retrying the payment automatically over time. I recommend getting in touch with your payment provider to make sure there = are no holds put on the account that could prevent our payments from going = through. Alternatively you could also add a new payment method and link it to the ad= account by following this guide. Once that is done, the next time our billing system retries the payment, it= 'll try it on the new payment method. I hope this helps! Please don't hesitate to reach back if you have further = questions. Best, Omar ref:_00DC016tAF._5008b2CAkGS:ref ------=_Part_11000_1806014114.1670453832148 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =09 Hi Muhammad,
Thank you for reaching to us, I'll be happy to assist!

Can you please clarify your request. Please include any relevant screenshot= s of the issue that you are facing when possible.

I took a look at your account and I can see that you have an open pending c= harge preventing your ads from running.

I’m currently unable to push it further but our billing system will k= eep retrying the payment automatically over time.

I recommend getting in touch with your payment provider to make s= ure there are no holds put on the account that could prevent our = payments from going through.

Alternatively you could also add a new payment method and link it= to the ad account by following this guide.

Once that is done, the next time our billing system retries the payment, it= 'll try it on the new payment method.

I hope this helps! Please don't hesitate to reach back if you = ;have further questions.

Best,

Omar

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