­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ ­ Return-Path: Delivered-To: info@autozone.com.sa Received: from depro4.fcomet.com by depro4.fcomet.com with LMTP id qLoXEkphoGMEtBoAfHesKA (envelope-from ) for ; Mon, 19 Dec 2022 14:04:10 +0100 Return-path: Envelope-to: info@autozone.com.sa Delivery-date: Mon, 19 Dec 2022 14:04:10 +0100 Received: from o10.mailer.plezi-marketing.com ([167.89.111.86]:55722) by depro4.fcomet.com with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256 (Exim 4.95) (envelope-from ) id 1p7FoO-007L9B-N0 for info@autozone.com.sa; Mon, 19 Dec 2022 14:04:10 +0100 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=vocalcom.com; h=content-type:from:mime-version:subject:reply-to:to:cc:content-type: from:subject:to; s=s1; bh=MvpP9VCVdaTeiA/bga4uYs87bHFdvIZuv8aPihmXdYE=; b=Ix7DlWkUbMrrIi2vI2nMGJq6bFP44jxBdhm0EIX7lSvf2SFTg0fAoco3jewiYnOb3Zzh fllInbUH3Fkx8MFwlqysib739HrFn3SZufZC3cHJMOepjq59nAt675UycOug86ozQye7J5 9s4FSCHjgwnuyjBNFrAcAp1IHb9AOh/zt96UYWLD2USx+Bp+nhvLtZOuLEBHZRpoyp3w1+ 7J76vaDxbSF40yJ6VJXLuLZtCWtk7CWS17WsqhAsWEM3BYqxxCfR1sXWdKzgMk/dW0Is/T zFmsFxN2wfL0vFC3X0gcFjvTabwBwgqX3okdtcoj/ziGpNjUlDSubf2n4evYRdGw== Received: by filterdrecv-6c4ccfbdd8-6sbcc with SMTP id filterdrecv-6c4ccfbdd8-6sbcc-1-63A0611C-6F 2022-12-19 13:03:24.789392932 +0000 UTC m=+2728673.163529630 Received: from MjM1OTA5MjI (unknown) by geopod-ismtpd-1-2 (SG) with HTTP id iHQbRsG6Q66mNfH1E_Rmqw Mon, 19 Dec 2022 13:03:24.540 +0000 (UTC) Content-Type: multipart/alternative; boundary=2828c6f2e27528c1b59b7c62a888bcf7eb5bcd1e926a22bfb49956062051 Date: Mon, 19 Dec 2022 13:03:26 +0000 (UTC) From: Sarah from Vocalcom Mime-Version: 1.0 Message-ID: Subject: Vocalcom Bulletin - IMPORTANT - Microsoft Exchange 365 Authentication Change before December 31, 2022 Reply-To: customer-success@vocalcom.com Precedence: bulk Feedback-ID: 63a0602354067a3cc003fde9:EmailCampaign:vocalcom X-SG-EID: =?us-ascii?Q?8AqQkNR9FFuq00WQYRHQ5eYFjg=2F6mueqi5uaLyq08gcjtj4cn+WXGoKrtjP8En?= =?us-ascii?Q?O35h=2F8KeXEw34rk8V=2FGjp4u1txU33w7adQmXlr6?= =?us-ascii?Q?VL7vDxa0PSGjqmXrSL98N0xF5VM7cD4SvOuND2t?= =?us-ascii?Q?ISt+VhNIEfgPCDyCcCSyCloZ5t=2FoER65DGqBJy=2F?= =?us-ascii?Q?wRcZ0HoJz8oMa2uPomEbMYWPSZBxlj8=2FLLVy40G?= =?us-ascii?Q?I+GLE9GiC34=2FrtnndrYo448QoVS2Qq7wqtR4qiW?= =?us-ascii?Q?+3DvW1BKCjcsOoprUXB5A=3D=3D?= X-SG-ID: =?us-ascii?Q?N2C25iY2uzGMFz6rgvQsb7pcOFzE0VKhZRrdJi0pC+OsDxfpkux1ZKzNjsf=2FRL?= =?us-ascii?Q?b=2FTsk4LSBPsEZU8cmpsFHiL=2FRnYxXhLquH6=2FmQs?= =?us-ascii?Q?Bg643mZV5pUrQkfYBgSrqv+aBsXiAM6EDhVOlrD?= =?us-ascii?Q?r=2Fr8YWUQsVZsBx6lgSKpmR+VoZEWJ3o2pAA2XB6?= =?us-ascii?Q?n9AKOVYGBgmZJ1WiJvpDyb+LH6bYRdBCw54j7bS?= =?us-ascii?Q?swuDyEhBE4g5utAWT7kvQ48Kbld14debnJj837?= To: info@autozone.com.sa X-Entity-ID: kJGPBfDFrX6QbZyRV2ZTHQ== X-Spam-Status: No, score=1.6 X-Spam-Score: 16 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "depro4.fcomet.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Open in my browser Omnichannel Customer Engagement Solutions VOCALCOM BULLETIN #01 Dear customer, We are sending you our first Vocalcom Bulletin. It's a practical and operational communication related to your solutions [...] Content analysis details: (1.6 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.5 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines 0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay lines 0.5 KAM_NUMSUBJECT Subject ends in numbers excluding current years X-Spam-Flag: NO --2828c6f2e27528c1b59b7c62a888bcf7eb5bcd1e926a22bfb49956062051 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Mime-Version: 1.0 Open in my browser Omnichannel Customer Engagement Solutions VOCALCOM=C2=A0BULLETIN #01 Dear customer, We are sending you our first Vocalcom Bulletin. It's a practical and operat= ional communication related to your solutions: it brings=C2=A0visibility to= changes going on within Vocalcom,=C2=A0give best practices and inform on t= he legal evolution of the Contact Centers industry. =F0=9F=94=A7=C2=A0TECHNICAL ENVIRONMENT CHANGES ------------------------------- Important changes -=C2=A0"Good to know" Effective October 1st, Microsoft requires the use of the OAuth2.0 protocol = to send and receive emails from an Office Exchange 365 server.=C2=A0As of J= anuary 1, 2023, "Basic Authentication" will be permanently deactivated. Plus, Hermes V5 and Hermes360=C2=A0will include changes on how Hermes manag= es=C2=A0user's=C2=A0password encryption to address increased password secur= ity policy requirements. Take action! If you have re-enabled Basic Authentication, as allowed by Microsoft until = December 31, 2022, please follow our guide to implement the OAuth2.0 change= s. Otherwise, the send and receive mail features will no longer be availabl= e as of January 1,=C2=A02023. Download the implementation guide by clicking below. Access the implementation guide (http://link.vocalcom.com/ls/click?upn=3DCz= e7XOK6qbsRWijCs0GOa1iiYEL0kixsliBEVpwt0bE2RXCqgTO3l-2Bu6hWm4ZuWQrx326FWqYlD= XdGsfOlTzF9DCVrSAWQ0PlTMNJZqm2OXLhHLkMmC4pHJ4QbGQZJLq2D6Q2Io2OltZVHF06R9kj1= yL0k9dZXCelKkZsygO1g1PYLLvUdTUFJoZVK2vXUo5I3MTho2DO6kYhqa0JSG5Jlo2pkzaZ65MC= dwSM4ixZ6Vb1v75mbJX2vAzQW38ShUUWcGw3E6DuJ14dcjWHyWWUPyKD-2FNogroy7OFXXiwhgf= tYsnmlRkrgf9HBeK-2FvPss5GekMsqwtEq54xTa4a1aum3fVauphpPg0RdxUaG4SQtU-3D_27Z_= xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcUgy-2F0R6i5-2BprhWa-2BYl= jyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3DqXw5sYnIe4gvVNixtsHV8jiSa8KjGS= Y6gNniBIKxgN4OVWnvbN-2FfiehwU-2FMqI58pVlbKbNeano-2FeHHfGHOeMSEg3jhKG81MWwBt= 9b81S9eG17QrK0BomrGLRdpOzKO4ZvRXamF9rsd12AJBp2R-2FmxmPzPilHfria-2F3i2kG73Pq= gWjV4wJk16vrJtbWuK96xnlFScK4H5viNRRZwvhEoiCGHC964du3BPFADW2fi6TGYsF7pZdnzoT= YVpDe2-2FtQAwYOFpJ121-2FTDjTXRp0sCffGM3MHQeQMXpwKM-2FyYzKrc9wQhJdgLXwaHOX69= QjMqmo0u79ExU0sEsb7n3n9lgU-2Bg Your local account executive or support representative are are at your disp= osal. You have been identified as the main receiver for this communication. Pleas= e=C2=A0transfer it to any relevant people within your organization. If you want to register another person for this bulletin, please send a req= uest by email to customer-success@vocalcom.com. vocalcom.com (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa= 1iiYEL0kixsliBEVpwt0bH8LquZRYoW68w924BqvlA2UICq61eJ4c2mDN5p7h8QYgjEoV-2Fi0u= vaiR6nJzhck30g9L-2FOLVebj6SXZsmydVTCtJzHRbLeAuSmjBOySPOsL2afQ4CSSAcR1vP6AMC= JxeJJjVOhlbYYVCxtYiXJieBV3LHopUzeu6kyHwnvg4R-2B6zAMeZS6qX-2BnlF4Zctgrn1FqFd= PVXg0ALyB3U10cjwTfaJiL_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcU= gy-2F0R6i5-2BprhWa-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3DqXw5sYn= Ie4gvVNixtsHV8jiSa8KjGSY6gNniBIKxgN4OVWnvbN-2FfiehwU-2FMqI58pVlbKbNeano-2Fe= HHfGHOeMSEg3jhKG81MWwBt9b81S9eGyHf9XuvYhl4mMP5eqv5YuYQ-2BAjjhBuBuP6ueOKMz7g= OlSUgg6b-2FzD-2F61Z2A-2BG7J-2BoIdEbKOb5zXmJv6zKnoMEnPst1zW8FBMok0lomkOVF78h= J9OP2mu4V5b8DPs54WrjFuXHONSZBGEgvPv1lrOawp4lDskxQIbuWEvIMcHGyxKuQZseZ9BO6eA= Vtv2Dr5Dyn0NoaB8qR4jkyjbzAeBbQ0hKQK95-2FpOfm9OpB7aiqv Unsubscribe --2828c6f2e27528c1b59b7c62a888bcf7eb5bcd1e926a22bfb49956062051 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Mime-Version: 1.0 =20
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<= a href=3D"http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa3Zr3= cutOOWAl3SfoJKysWG14LQg9cO2qDy6CQxQTLjQcc7BlqkdTWbMfMvHBxMiMDrSGIVORezgnDVh= 3T9RKOphrGDxXwg2aZ6pwWe-2BZnonZNA3WhjsNGt-2FztyXkyiImLYHmB74tiWjC1n2s1pr4EN= Zm-2BObm14q1azx9NT0QTVVJbIkxcUCKPRjdipVfH-2BY9fvN6k2CeOhCio0YfxTm8053yO4LoR= C1INBc7I7XgueGS62YcSdPmt9Zh8KabhxHdD9d-2F3vbWejN5MU8ll6fgLcDTER57EjAK5oHjz2= DILDzTQSZ_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcUgy-2F0R6i5-2B= prhWa-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3DqXw5sYnIe4gvVNixtsHV= 8jiSa8KjGSY6gNniBIKxgN4OVWnvbN-2FfiehwU-2FMqI58pVlbKbNeano-2FeHHfGHOeMSEg3j= hKG81MWwBt9b81S9eG6L-2BUPTn5O5GlVtVALnjOZebUwhDROzH2UHvleGXg1VLqGWGZ87vFm6L= yI-2B0EWEvob7i9eMIqH2IsFej2gmCX6KAHUV-2FPk6m9p4CA8nNmU-2BIUHCBJRLz4ZFWAKbOJ= aPIssEn-2BwnRP1NfvfBK-2FY5jqWpjE-2BErc8pfXkNDORwzuitIediCLxp6TDl5FosZNiz-2B= KrZTZGmF5S7yicYrYAjJs1HuThmEYPc9kl97xs2tthli" style=3D"color:#aaa;text-deco= ration:none">Open in my browser
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= = = <= td class=3D"ossElement" osselementtype=3D"image" align=3D"left" oss-el-edit= =3D"fv60ah" style=3D"text-align:left"> = 3D"Logo = = = =
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Omnichanne= l
Customer Engagement Solutions
=
=

VOCALCOM=C2=A0BULLETIN
#01
=20 = =

Dear customer,
We are sending you our first Vocalcom Bulletin. It's a practical and operational communi= cation related to your solutions: it brings=C2=A0visibility to changes going on wi= thin Vocalcom,=C2=A0give best practices and inform= on the legal evolution of the Contact Centers industry.
=20 =20 =20 = =
=20 =20 = =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 = = = =20 = = = = =20 = = = =
=F0=9F=94=A7=C2=A0<= span style=3D"color:#24b7c3;">TECHN= ICAL ENVIRONMENT CHANGES
= =
=
Imp= ortant changes -=C2=A0"Good to know"
= = <= table class=3D"ossBlockGroup" bgcolor=3D"#ffffff" width=3D"100%" cellpaddin= g=3D"0" cellspacing=3D"0" border=3D"0" style=3D"max-width: 600px; padding: = 0px 12px; margin-bottom: 0px; border: 0px solid transparent; line-height: 0= ; background-repeat: no-repeat; background-size: cover;" dest=3D"">

Effective October 1st, Micros= oft requires the use of the OAuth2.0 protocol to send and receive emails fr= om an Office Exchange 365 server.=C2=A0As of January 1, 2023, "Basic Authen= tication" will be permanently deactivated.
= Plus, Hermes V5 and Hermes360=C2=A0will include changes on how Herm= es manages=C2=A0user's=C2=A0password encryption to address increased password security policy requirements.
=
= Take action!
=20 =20 =20 = = =20

If you have re-enabled Basic Authentication, as allowed by Microsof= t until December 31, 2022, please follow our guide to implement the OAuth2.= 0 changes. Otherwise, the send and receive mail features will no longer be = available as of January 1,=C2=A02023.

Download the implementation guide by clicking below.
= =
Access the implem= entation guide

Your local account executive or support representative are are at y= our disposal.
= = = = = =20 =20 = = = = = = = = = = =20 =20 = =
<= /div>
=

You have been identified as the main receiver = for this communication. Please=C2=A0transfer it to any relevant people with= in your organization.
If you want to register another person for this bulletin, please send a req= uest by email to customer-success@vocalcom.com.
=20 =20 =20 =20 =20 =20 = = = <= td align=3D"center" valign=3D"top" style=3D"padding:9px" class=3D"content-w= rapper">
= = = =
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= = = = =
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= =20 = =

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