Subject: [Vocalcom Bulletin] Latest Patch Information - V5.5 & Hermes360 6.2 Reply-To: customer-success@vocalcom.com Feedback-ID: 63e35dcfe317a769e89b254f:EmailCampaign:vocalcom Precedence: bulk X-SG-EID: =?us-ascii?Q?8AqQkNR9FFuq00WQYRHQ5eYFjg=2F6mueqi5uaLyq08gcjtj4cn+WXGoKrtjP8En?= =?us-ascii?Q?O35h=2F8KeXEw34rk8V=2FGjp4u8XQxN+MbJSRZmTJE?= =?us-ascii?Q?5x3A6n41Qy9RJ=2FNZJ7HpdH0e6F3ZHX7DMN16Wcb?= =?us-ascii?Q?+zmUj+ZHTqmWgtvlZFh=2Fiuyg4QllkNBvzlCx5Ap?= =?us-ascii?Q?no+TyIf3Sn6r5CI8AT08cJ3R5+485SaIYrXr0cm?= =?us-ascii?Q?3PMgmRU7s3PY62GAGnGwtLdNmov+OPo5KEYylAK?= =?us-ascii?Q?Z3M1J36qMt5nAVodfTu+Q=3D=3D?= X-SG-ID: =?us-ascii?Q?N2C25iY2uzGMFz6rgvQsb7pcOFzE0VKhZRrdJi0pC+MOVMzpyARTcsfFJ1YdSa?= =?us-ascii?Q?vo7DnPeJgyXVoH7dq0HOpDCnxAvt9mTZS3SujjL?= =?us-ascii?Q?bF=2FdhdJRcNOdwwadcMLFyS1+Vs=2FUY5LSaLQpO+v?= =?us-ascii?Q?GlAP4sKdna6fGUiqgw6aodumZgYHVa+aetoHoYh?= =?us-ascii?Q?UiUebrrR6iteBJdzMwVFmImFurJwXSeD03Nk6WY?= =?us-ascii?Q?BvUvvLo9NlcXPVpyUpBLXTz7wln3icJOKX1Gma?= To: info@autozone.com.sa X-Entity-ID: kJGPBfDFrX6QbZyRV2ZTHQ== X-Spam-Status: No, score=1.6 X-Spam-Score: 16 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "depro4.fcomet.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Open in my browser Omnichannel Customer Engagement Solutions VOCALCOM BULLETIN #04 Dear customer, We are sending you our latest Vocalcom Bulletin. It's a practical and operational communication related to your solution [...] Content analysis details: (1.6 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.5 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines 0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay lines 0.5 KAM_NUMSUBJECT Subject ends in numbers excluding current years X-Spam-Flag: NO --d12bff5e29c2bc7de669ef888cc47b20cd3c563e87807c0b1b2ade4af634 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Mime-Version: 1.0 Open in my browser Omnichannel Customer Engagement Solutions VOCALCOM=C2=A0BULLETIN #04 Dear customer, We are sending you our latest Vocalcom Bulletin. It's a practical and opera= tional communication related to your solutions: it brings visibility to cha= nges going on within Vocalcom, give best practices and inform on the legal = evolution of the Contact Centers industry. =F0=9F=94=A7=C2=A0LATEST PATCH INFORMATION ------------------------------- Hermes V5.5=C2=A0 The latest release of Hermes v5.5 (SP 178) has been released for use. The k= ey items for this release are addons for Quality Evaluation, Media Server a= nd Supervision as well as some cumulative fixes related to previous release= s. To download Hermes V5.5 SP178 release note, please click here (http://li= nk.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa1iiYEL0kixsliBEVpwt0bE2= RXCqgTO3l-2Bu6hWm4ZuWQqro5Kp3US0PmiZhEP6yzDjtTvv9dcH0Ef-2BOtIW-2Bdznf0FKdIn= PLcFX-2BlS43hDvNNY6b-2FaYxztc8F7PF7iYMxTpBE-2BafkKcmiZ6Juc0Y0-2BNPIWwmXdCEJ= G3Vfjx6hmEYtM06l3Cze8Qh7Q-2F6ISi3jqFbnXhsVYLumRHwTzyQU4SEGAB2kU1f15uKWuYLz8= 2WHn84OPsYCnwQn7PjtTiaOpcqhZAMY1TTiZoOLiQEF4DcEYNnhid9v2siTYAwivfLQX1E1Sloi= IdPOCJC49bLz5Q-3D-3D6s1j_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2B= cUgy-2F0R6i5-2BprhWa-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3Dp78yq= KKvnXooaTHP6E-2Fg99892q1kc20kgb6elhDQdHygXFsb8bJyPzmGtKHunpNtzr0RcKpCaUwhO4= LF3SamhqO-2B4uLCJCHsziSfMZWcJu36Kjlc8RCyMNVuQEYAENgjPMsdOsFyia6kXld2UcM-2Fk= -2BmBO-2Bjm923uSXCNkIupecDyW2KkMNrd7OrzXPkEsrymuD-2BtayTkUMFDB0BToDwL9p7mS8= 94TJBsdjqmXrbxlNmBqvocQi6UU-2BeFs3ynT26PzdC60blVaafeoDWfqKhWNnu0H0sy0na4B-2= Br7qUUpGXHEkJHcrjFaErGyY1Trd-2FOTrku3ZMVw57bHzJMJqnpH-2FE . If you would like the latest version of Hermes V5 please contact your local= support team. Hermes360 6.2 Hermes360 6.2 pre-release notes are now available!=C2=A0Check them out to s= ee what is on the horizon for new key features and information on other upd= ates. To preview Hermes 6.2 pre-release note, please click here (http://lin= k.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa1iiYEL0kixsliBEVpwt0bE2R= XCqgTO3l-2Bu6hWm4ZuWQx35or7EG6-2FvojcZzjRbEZuD6ljT3Avt2ce6NGPwtqCXligC0P5-2= Fz1q-2FCM-2BZ4h4ed3h4IlezUYGvq0yymLlpXdwZg0K8RJIqys876szYtsw3-2FfurfJ-2Bppo= PCjgZIatqamG03kijTpP3BpILnOZ3hqNNLrEqKtfjR20ic-2FvOylw1-2B774ohA8JvL2rLEvOT= dD6YZVFtkVqzvrOTbd8LMiRzelia2IlcdocoixkQ-2B0-2Fg5oC9CB-2FH1xD8c-2BQKT28xZbg= nSRQ8_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcUgy-2F0R6i5-2BprhW= a-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3Dp78yqKKvnXooaTHP6E-2Fg99= 892q1kc20kgb6elhDQdHygXFsb8bJyPzmGtKHunpNtzr0RcKpCaUwhO4LF3SamhqO-2B4uLCJCH= sziSfMZWcJu35kdewjs6BOYKNS2t9v3xuQbsSNvqeCaxV0egIDlWCypCUAo6henK3T7ukoZ06iA= 5xHr70NvhdUFvS0BCXHMiSHE5YjWVC0lhPdKh7thmmS2QJb1xMwifO5-2Fm3ppRyGRzti3QLWbU= 5xpJFpPwNVFC7biltA0Lral4sl11xD6e-2FmUksFLebVJ37Ub28g4foz-2BpfGHehM1pnwjHf9m= pADyMrnrKRTWwpGqarKXb4V9TsaM . For any other questions=C2=A0regarding this version please contact your loc= al support representative. You have been identified as the main receiver for this communication. Pleas= e=C2=A0transfer it to any relevant people within your organization. If you want to register another person for this bulletin, please send a req= uest by email to customer-success@vocalcom.com. vocalcom.com (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa= 1iiYEL0kixsliBEVpwt0bH8LquZRYoW68w924BqvlA2ip7Zi72z14vzrxoQPCoTcgp5ULbfDNYC= GBNFL1n5Sr62KTu1z9ii6y2GzTF-2BcSzVTDfcLY6TNFyeZahxO87w8L7tIj7OUDuE9zpkpekku= dK4uFU4vPj2meC6mqR0R-2FM81Fhtgscs6JooBFgWBIx8D76Pze5t9W1gSZfsUuwHZ-2BkO9UtQ= Ae18dPHvpwGb1dEoKdB7_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcUgy= -2F0R6i5-2BprhWa-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3Dp78yqKKvn= XooaTHP6E-2Fg99892q1kc20kgb6elhDQdHygXFsb8bJyPzmGtKHunpNtzr0RcKpCaUwhO4LF3S= amhqO-2B4uLCJCHsziSfMZWcJu36Cx-2FGxCS3NaVQRogeWchjU2bkoLhR7fhT7-2FvWyx9IcWm= Nql5-2FtKGemzZiOoEdqIFjytffMtfNFjqZzg36D0oz8bhelwOvePq-2B8K53aXWBh6zdGe78c6= lmhSFr6DELyG6wOnWT3L0hfu24kVptiT5SN45cLMQhH5MZopUyaJ-2B2OLxzU-2Bc99RHoToWDb= 43u-2B85N6dTLBoQ8nwofDvwgeW5Ykm2Ye8B-2BH6MbaiH-2FdXPzzr =C2=A0=C2=A0=C2=A0 Unsubscribe --d12bff5e29c2bc7de669ef888cc47b20cd3c563e87807c0b1b2ade4af634 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Mime-Version: 1.0 =20 =

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<= a href=3D"http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa3Zr3= cutOOWAl3SfoJKysWG14LQg9cO2qDy6CQxQTLjQkKxHXv4bewEYN3ZVcKSSEubKPJw-2FwF1fyr= 2MmxBeWbm4CW8YikseQiwcTY2oTMFVa3-2B54MkbuSpD-2Fb676YrZCvcsJJ3bHsZzV2fTuDGee= 2rJFh7vvXR3Vd6w4xV0AjHTsdsAMDvdZoF-2FMPr7KWqicr2EqGChWNiMe4NjUeQMhfAA7JxBqC= KW5XWnVVBV5-2FxfDy6gnEsfVDT06IRN8y76qMod4XDn4z93YCO5vPSKRsSz0xltS8ZzTEIjSwk= NS6Gt4r3f_xZzzR7eUdv-2BX6QkrpVLiiJhxnV-2BB1OC3BhLX9pX7AiZ-2BcUgy-2F0R6i5-2B= prhWa-2BYljyO9Af4wcTpCHf7GiPJVYFkzboqkiOonwJmfbw0Y-2F3Dp78yqKKvnXooaTHP6E-2= Fg99892q1kc20kgb6elhDQdHygXFsb8bJyPzmGtKHunpNtzr0RcKpCaUwhO4LF3SamhqO-2B4uL= CJCHsziSfMZWcJu38weCUiowKVcF0ljwu7jc9V4Zn1f9Tu-2FvfTjmqjlsSrKBrW-2BFzEtkKrF= DJnj6WAClSH5X6pwpcCh4ee6QHIGAWxuW81o17f7-2FKRUhF3f3xurkuqbX6-2Fr60IOThNQ0IW= jY8bqfxnlw-2BuoVkLoi45tS-2B5Yy5AiUaPJB3vbbcbi8cQLTGUX40Y4lYEDqnUJy02TUwFq7A= hUv2omc1pItYmYIpnMQ74GINZnT8PSqxtaOOyw" style=3D"color:#aaa;text-decoration= :none">Open in my browser

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Omnichanne= l
Customer Engagement Solutions

VOCALCOM=C2=A0BULLETIN
#04

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Dear customer,
We are sending you our latest Vocalcom Bulletin. It's a pr= actical and operational communication related to your solutions: it brings = visibility to ch= anges going on within Vocalcom, give best practices and inform on the legal= evolution of the Contact Centers industry.

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=F0=9F=94=A7=C2=A0<= span style=3D"color:#24b7c3;">LATES= T PATCH INFORMATION

Hermes = V5.5=C2=A0

= = =

The latest rele= ase of Hermes v5.5 (SP 178) has been released for use. The key items for th= is release are addons for Quality Evaluation, Media Server and Supervision = as well as some cumulative fixes related to previous releases. To download = Hermes V5.5 SP178 release note, please click here.
If you would like the latest version of Hermes V5 please contact your local= support team.

= Hermes360 6.2

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Hermes360 6.= 2 pre-release notes are now available!=C2=A0Check them out to see what is o= n the horizon for new key features and information on other updates. To pre= view Hermes 6.2 pre-release note, please click here.

For any other questions=C2=A0regarding this version please contact your loc= al support representative.

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You have been identified as the main receiver = for this communication. Please=C2=A0transfer it to any relevant people with= in your organization.
If you want to register another person for this bulletin, please send a req= uest by email to customer-success@vocalcom.com.

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