Your happy customers are not loudest

Return-Path: Delivered-To: quote@autozone.com.sa Received: from node93.myfcloudin.com by node93.myfcloudin.com with LMTP id WgxsFmj5AWpwMDMAhsgHWA (envelope-from ) for ; Mon, 11 May 2026 15:44:40 +0000 Return-path: Envelope-to: quote@autozone.com.sa Delivery-date: Mon, 11 May 2026 15:44:40 +0000 Received: from mailb13.zcinsend.net ([169.148.137.13]:34135) by node93.myfcloudin.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.99.2) (envelope-from ) id 1wMSo9-0000000E4aU-1TP3 for quote@autozone.com.sa; Mon, 11 May 2026 15:44:40 +0000 Received: from 10.120.58.9 by mailb13.zcinsend.net with SMTP id 177851377027153503; Mon, 11 May 2026 21:06:10 +0530 DKIM-Signature: a=rsa-sha256; q=dns/txt; b=IvIrrb+KTk/oNmYno8YiLJMHxkaPDRsqreLNcp8M1xW54UXEZWOAjNHRn1tosx8EDdqlZHuK/o2McamNU1M/YVTaboB0mm9F91OOF6YsixF3wz/F5H3Mj92f0gz5w6+wtHcbERG66OFyqif+/hewmjIw3m0bloPWIj1SKTw+2WM=; c=simple/simple; s=71127; d=zohocorp.com; v=1; bh=qD+/soR2M2fER7WD3uKr4PrezsRfNduIgkhFwzJ2dGQ=; h=date:date:from:from:to:to:message-id:subject:subject:mime-version:content-type:list-unsubscribe:list-unsubscribe:list-unsubscribe-post:x-csa-complaints; DKIM-Signature: a=rsa-sha256; q=dns/txt; b=YQV6IK3CD7kkZZ/WXXNsPPNE8RfggpyJj5/Dca/XFDB8Ijkohe9cuQiSOe4gI6dncSBorGgfZ3NyhvtbJFdVj/TxyOYEdU0lJQgZK134DuxkTWf/5/PHlH2uyfWrjWHvOAHq82EyKMqF5+E9w7VxZ2x0gQS5fL/mTvveVbXQDfk=; c=simple/simple; s=k1; d=mailb11.zgph.zcinsend.net; v=1; bh=qD+/soR2M2fER7WD3uKr4PrezsRfNduIgkhFwzJ2dGQ=; h=date:date:from:from:to:to:message-id:subject:subject:mime-version:content-type:list-unsubscribe:list-unsubscribe:list-unsubscribe-post:x-csa-complaints; Date: Mon, 11 May 2026 21:06:10 +0530 (IST) From: "Karthikeyan from Zoho Survey" To: quote@autozone.com.sa Message-ID: Subject: Your happy customers are not loudest MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_3356485_938245335.1778513770264" List-Unsubscribe: , List-Unsubscribe-Post: List-Unsubscribe=One-Click X-CSA-Complaints: csa-complaints@eco.de Reply-To: marketing@zohosurvey.com X-JID: 3z719d005179b9f5232783cf8ed45b2bab3da7ca4f02a6ad2c2040236dfd154c6e.13f31fb1f604157e X-campaignid: zohocampaigns.3z719d005179b9f5232783cf8ed45b2bab3da7ca4f02a6ad2c2040236dfd154c6e.zcb.13f31fb1f6511cbf.11699e4be951031 X-Zoho-RID: zohocampaigns.3z719d005179b9f5232783cf8ed45b2bab3da7ca4f02a6ad2c2040236dfd154c6e.zcb.13f31fb1f6511cbf.11699e4be951031 X-Mailer: Zoho Marketing Automation X-Report-Abuse: , X-Spam-Status: No, score=1.0 X-Spam-Score: 10 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "node93.myfcloudin.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: https://www.zoho.com/survey/ You_re not hearing your customers. You're only hearing the loudest ones. The most important feedback is the one you never get. Content analysis details: (1.0 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.1 URIBL_CT_SURBL Contains an URL listed in the CT SURBL blocklist [URI: zoho-ztl.maillist-manage.in] -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at https://www.dnswl.org/, no trust [169.148.137.13 listed in list.dnswl.org] -0.0 SPF_PASS SPF: sender matches SPF record 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.0 KAM_BODY_MARKETINGBL_PCCC Body contains URI associated with mass-marketing (https://raptor.pccc.com/RBL) [URI: campaign-image.in] [URI: maillist-manage.in] 0.0 HTML_MESSAGE BODY: HTML included in message 1.0 KAM_MARKETINGBL_PCCC Message contains URI associated with mass-marketing (https://raptor.pccc.com/RBL) X-Spam-Flag: NO ------=_Part_3356485_938245335.1778513770264 Content-Type: text/plain;charset="UTF-8" Content-Transfer-Encoding: quoted-printable https://www.zoho.com/survey/ =20 =20 =20 You=E2=80=99re not hearing your customers. You're only hearing the loudest= ones. =20 =20 The most important feedback is the one you never get. =20 =20 Support tickets and complaints only represent the 5% of customers who are a= lready frustrated. The other 95% the silent majority simply leave when thei= r expectations aren't met.To hear them, you need more than a passive "Conta= ct Us" form. Zoho Survey's helps you to catch feedback at the exact moment = of friction, whether it's through automated triggers, integrations, a post-= purchase SMS, or an embedded website survey. By reaching out proactively, y= ou make decisions based on representative data, not just the loudest voices= in your inbox. =20 =20 =20 60-Second Insight: Every response is a conversion opportunity =20 =20 The moment a user hits "Submit", they are 100% focused on your brand. Why w= aste that energy on a cold "Goodbye"? Using Zoho Survey's custom thank you = page redirects, you can turn a dead end into a bridge. Use logic-based rout= ing to show respondents exactly what they need based on their answers: = =20 =20 Drive advocacy If a user gives a high NPS, redirect them directly to a revi= ew site or referral program while the positive experience is fresh. =20 =20 Recover revenue For E-commerce or SaaS, land them on a page with a discount= code or a special upgrade offer as a reward for their time. =20 =20 Personalize the journey If they shared a specific interest, use Logic-Based= Redirects to send them to a relevant webinar, a targeted blog post, or a p= roduct demo page. =20 Audience Pulse Bridge the "Last Mile" of feedb= ack =20 We asked teams on LinkedIn about their biggest hurdle. The answer? Closing= the feedback loop. Most data dies in a spreadsheet because there=E2=80=99s= no clear path from insight to action. Zoho Survey fixes this. Our real-tim= e reports turn raw data into a clear visual story instantly. From there, yo= u can push that feedback directly into Zoho CRM, Desk, or Campaigns. Instea= d of making assumptions, you can trigger automated, personalized responses = based on exactly what your customers just told you. = =20 Live Webinar Automate your feedback workflows =20 Make your feedback work harder for your business. In this 30 minutes webin= ar, you=E2=80=99ll learn how to move from collecting responses to acting on= them.Set up automated feedback workflows, respond to customers at the righ= t time, and improve how your campaigns perform using real insights. =20 What you=E2=80=99ll walk away with =20 Trigger surveys right after key actions (clicks, purchases) =20 Send follow-ups automatically based on responses =20 Segment users instantly for targeted campaigns =20 Catch unhappy customers early and act fast =20 =20 01 Apr 2026 =20 =20 01 Apr 2026 =20 =20 Register Now [ ] =20 =20 Trending reads =20 Expectation vs. Experience =20 Satisfaction isn't just about the experience, it=E2=80=99s about how that = experience compares to what the customer expected. Learn how to bridge this= gap. =20 =20 https://www.zoho.com/survey/insight/expectation-vs-experience-in-survey-s= trategy.html?utm_source=3Dnewsletter&utm_medium=3Demail&utm_campaign=3Dsurv= ey_insight&utm_content=3Dcta Read now [ https://www.zoho.com/survey/insigh= t/expectation-vs-experience-in-survey-strategy.html?utm_source=3Dnewsletter= &utm_medium=3Demail&utm_campaign=3Dsurvey_insight&utm_content=3Dcta ] = =20 5 Signals to watch after launching =20 The first 48 hours tell you if your data is actually trustworthy. Learn th= e five signals you need to monitor before you start your analysis. =20 =20 https://www.zoho.com/survey/insight/five-signals-to-watch-after-launching= -a-survey.html?utm_source=3Dnewsletter&utm_medium=3Demail&utm_campaign=3Dsu= rvey_insight&utm_content=3Dcta Read now [ https://www.zoho.com/survey/insi= ght/five-signals-to-watch-after-launching-a-survey.html?utm_source=3Dnewsle= tter&utm_medium=3Demail&utm_campaign=3Dsurvey_insight&utm_content=3Dcta ] = =20 New scoops on the latest product updates =20 =20 https://www.zoho.com/survey/whats-new.html?src=3Dsurvey-header What=E2= =80=99s New in Zoho Survey [ https://www.zoho.com/survey/whats-new.html?src= =3Dsurvey-header ] =20 Wish you had this in Zoho Survey? =20 Reply to this email with one thing you wish Zoho Survey had. =20 The best ideas get added to our roadmap and you get the spotlight. We=E2= =80=99ll feature your story in our newsletter, so the entire Zoho Survey co= mmunity gets to know your brand. =20 https://www.zoho.com/ =20 ---------------------------------------------------------------------- This email was sent by karthikeyan@zohocorp.com to quote@autozone.com.sa Not interested? Unsubscribe - https://Zoho-ztl.maillist-manage.in/ua/orgopt= out?od=3D3z719d005179b9f5232783cf8ed45b2bab3da7ca4f02a6ad2c2040236dfd154c6e= &rd=3D13f31fb1f6511cbf&sd=3D13f31fb1f63940ca&n=3D11699e4be951031 =20 Zoho Brasil | Rod. Jos=C3=A9 Carlos Daux, 4150 - Saco Grande, Florian=C3=B3= polis - SC, 88032-005=20 ------=_Part_3356485_938245335.1778513770264 Content-Type: text/html;charset="UTF-8" Content-Transfer-Encoding: quoted-printable = = Your happy customers are not loudest 3D""

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