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Date: Thu, 14 Feb 2019 08:29:47 -0800 (PST)
From: "Zoho SalesIQ Team" <ezra.i@zohocorp.com>
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Subject: [Do Not Miss] What's new in Zoho SalesIQ?
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Find out the latest features available in
-----------------------------------------
  
  Zoho SalesIQ  
In case you missed them       


### 

Build your own Chat Bots
 
With 15+ chatbot templates and multiple drag-and-drop widgets, our Zobot is deeply programmable and  https://www.zoho.com/salesiq/ai-bot-builder-for-business-zobot.html?utm_source=email&utm_medium=whatsnewsalesiq  easy to customize [ https://www.zoho.com/salesiq/ai-bot-builder-for-business-zobot.html?utm_source=email&utm_medium=whatsnewsalesiq ]for every business need of yours. Here's our guide to  https://www.youtube.com/watch?v=OfQdE3bxKM4  create your first bot [ https://www.youtube.com/watch?v=OfQdE3bxKM4 ]to start with.   
  


### 

Make Audio Calls Anytime
 
Tired of long chats?  https://help.zoho.com/portal/community/topic/cut-out-prolonging-chat-sessions-with-zoho-salesiq-audio-call  Get on a call [ https://help.zoho.com/portal/community/topic/cut-out-prolonging-chat-sessions-with-zoho-salesiq-audio-call ]and resolve issues quicker. What if you miss a call or get busy on another call? Don't worry! Your visitor can still drop a  https://youtu.be/JpuW2MuoZz8?t=20  voice message. [ https://youtu.be/JpuW2MuoZz8?t=20 ]  
  


### 

Self help with in-chat Knowledge Base
 
 https://www.zoho.com/salesiq/blog/introducing-mobilisten-in-app-chat-support-for-your-mobile-application.html?utm_source=email&utm_medium=whatsnewsalesiq  Place FAQs and help articles [ https://www.zoho.com/salesiq/blog/introducing-mobilisten-in-app-chat-support-for-your-mobile-application.html?utm_source=email&utm_medium=whatsnewsalesiq ]within the chat window. Answer the common and simple questions before the user asks you. Can chatbots pull relevant articles during conversations?  https://www.youtube.com/watch?v=KLwBNPDVo4I  Find out here. [ https://www.youtube.com/watch?v=KLwBNPDVo4I ]  
  


### 

Enhanced Visitor Identification
 
Our integration with Clearbit  https://www.youtube.com/watch?v=qaFQZXdit_g  adds another dimension [ https://www.youtube.com/watch?v=qaFQZXdit_g ]to your lead qualification. Provided you've the email address of the visitor.  https://www.zoho.com/salesiq/help/integration-with-Clearbit.html?utm_source=email&utm_medium=whatsnewsalesiq  This feature [ https://www.zoho.com/salesiq/help/integration-with-Clearbit.html?utm_source=email&utm_medium=whatsnewsalesiq ]is available for Basic, Professional and Enterprise plans.   
  


### 

Get notified for every visitor
 
Low website traffic or very high bounce-rate? Don't worry.  https://www.zoho.com/salesiq/mobile-live-chat-app.html?utm_source=email&utm_medium=whatsnewsalesiq  Zoho SalesIQ Mobile App notifies [ https://www.zoho.com/salesiq/mobile-live-chat-app.html?utm_source=email&utm_medium=whatsnewsalesiq ]you every time a new/returning visitor lands on your website or app. This feature is even more powerful with CRM integration. You get notified whether a visitor is a CRM lead, contact or open potential.   
  


### 

Design your chat window
 
Customize your window appearance, configure the chat behavior, set visitor input fields and create your own auto-responses. In short,  https://www.youtube.com/watch?v=OfQdE3bxKM4  build a live chat window [ https://www.youtube.com/watch?v=OfQdE3bxKM4 ]matching your own taste & preference.   
  


### 

Chat live within mobile apps
 
Mobilisten - our native mobile SDK for both  https://www.zoho.com/salesiq/help/developer-section/ios-mobile-sdk-installation.html  iOS [ https://www.zoho.com/salesiq/help/developer-section/ios-mobile-sdk-installation.html ]&  https://play.google.com/store/apps/details?id=com.zoho.salesiq&referrer=utm_source%3Dsalesiq_home_page&utm_medium=appbadge&utm_campaign=salesiq_home_page  Android [ https://play.google.com/store/apps/details?id=com.zoho.salesiq&referrer=utm_source%3Dsalesiq_home_page&utm_medium=appbadge&utm_campaign=salesiq_home_page ]supports intuitive features such as: push notifications, media sharing, chat history, call/voice-messaging and screen-sharing.There is support for chatbots too.   
  


### 

Create leads, tickets and track campaign visitors
 
Now you can add leads & prospects into  https://www.zoho.com/salesiq/help/integration-with-salesforce.html?utm_source=email&utm_medium=whatsnewsalesiq  Salesforce [ https://www.zoho.com/salesiq/help/integration-with-salesforce.html?utm_source=email&utm_medium=whatsnewsalesiq ]while you engage with them. If you are a  https://www.zoho.com/salesiq/help/integrations/live-chat-plugin-for-zendesk.html  Zendesk [ https://www.zoho.com/salesiq/help/integrations/live-chat-plugin-for-zendesk.html ]user, it's pretty easy to create tickets from your live chat window. Know who's visiting your website via email campaigns using  https://www.zoho.com/salesiq/help/integrations/email-marketing-salesiq-integration-for-mailchimp.html?utm_source=email&utm_medium=whatsnewsalesiq  mailchimp [ https://www.zoho.com/salesiq/help/integrations/email-marketing-salesiq-integration-for-mailchimp.html?utm_source=email&utm_medium=whatsnewsalesiq ]integration.   
 

Want to check these features right away ?
-----------------------------------------
 
 https://salesiq.zoho.com/  Access Zoho SalesIQ [ https://salesiq.zoho.com/ ]     
 mailto:support@zohosalesiq.com  support@zohosalesiq.com [ mailto:support@zohosalesiq.com ] 
  https://www.zoho.com/salesiq/  zoho.com/salesiq [ https://www.zoho.com/salesiq/ ] 
  https://twitter.com/zohosalesiq  twitter.com/salesiq [ https://twitter.com/zohosalesiq ] 
    




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y: block;border-bottom: 2px solid #dbeaff">       <td style=3D"width:36%;mi=
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d', 'Open Sans', Arial, Helvetica, sans-serif!important;font-size: 20px;col=
or:#000;margin:0">Build your own Chat Bots</h3>         <p style=3D"color:#=
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's our guide to <a href=3D"https://zoho.maillist-manage.com/click.zc?od=3D2=
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coration: none;font-weight:700" target=3D"_blank">create your first bot</a>=
 to start with.</p></td>     </tr>     <tr style=3D"display: block;border-b=
ottom: 2px solid #dbeaff">       <td style=3D"width:36%;min-height:100px;ma=
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0px 20px 0"><h3 style=3D"font-family:'proxima_novaextrabold', 'Open Sans', =
Arial, Helvetica, sans-serif!important;color:#000;font-size: 20px;margin:0"=
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5353;font-size:14px;line-height: 26px">Tired of long chats? <a href=3D"http=
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lor:#5191e0;text-decoration: none;font-weight:700" target=3D"_blank">Get on=
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 on another call? Don't worry! Your visitor can still drop a <a href=3D"htt=
ps://zoho.maillist-manage.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff=
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display: block;border-bottom: 2px solid #dbeaff">       <td style=3D"width:=
36%;min-height:100px;margin:0;padding:0;text-align: center;vertical-align: =
middle"><img alt=3D"http://tools.manageengine.com/images/common/emailer-icn=
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argin:0;padding: 45px 70px 20px 0"><h3 style=3D"font-family:'proxima_novaex=
trabold', 'Open Sans', Arial, Helvetica, sans-serif!important;color:#000;fo=
nt-size: 20px;margin:0">Self help with in-chat Knowledge Base</h3>         =
<p style=3D"font-family:'proxima_nova_rgregular', 'Open Sans', Arial, Helve=
tica, sans-serif!important;color:#535353;font-size:14px;line-height: 26px">=
<a href=3D"https://zoho.maillist-manage.com/click.zc?od=3D2d5a885a69b60a972=
ccbc0c771679ff4c1185630859ca1fd0&repDgs=3D1747208b1438&linkDgs=3D1747207e48=
c4" style=3D"color:#5191e0;text-decoration: none;font-weight:700" target=3D=
"_blank">Place FAQs and help articles</a> within the chat window. Answer th=
e common and simple questions before the user asks you. Can chatbots pull r=
elevant articles during conversations? <a href=3D"https://zoho.maillist-man=
age.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff4c1185630859ca1fd0&rep=
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d-color:#e3f8ef;text-decoration: none;font-weight:700" target=3D"_blank">Fi=
nd out here.</a></p></td>     </tr>     <tr style=3D"display: block;border-=
bottom: 2px solid #dbeaff">       <td style=3D"width:36%;min-height:100px;m=
argin:0;padding:0;text-align: center;vertical-align: middle"><img alt=3D"ht=
tp://tools.manageengine.com/images/common/emailer-icn7.png" src=3D"http://c=
ampaign-image.com/zohocampaigns/5_zc_v1_8002053212190.png" width=3D"120px">=
</td>       <td style=3D"width:74%;min-height:100px;margin:0;padding: 45px =
70px 20px 0"><h3 style=3D"font-family:'proxima_novaextrabold', 'Open Sans',=
 Arial, Helvetica, sans-serif!important;color:#000;font-size: 20px;margin:0=
">Enhanced Visitor Identification</h3>         <p style=3D"font-family:'pro=
xima_nova_rgregular', 'Open Sans', Arial, Helvetica, sans-serif!important;c=
olor:#535353;font-size:14px;line-height: 26px">Our integration with Clearbi=
t <a href=3D"https://zoho.maillist-manage.com/click.zc?od=3D2d5a885a69b60a9=
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48c8" style=3D"color:#5191e0;text-decoration: none;font-weight:700" target=
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manage.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff4c1185630859ca1fd0&=
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geengine.com/images/common/emailer-icn8.png" src=3D"http://campaign-image.c=
om/zohocampaigns/6_zc_v1_8002053212190.png" width=3D"120px"></td>       <td=
 style=3D"width:74%;min-height:100px;margin:0;padding: 45px 70px 20px 0"><h=
3 style=3D"font-family:'proxima_novaextrabold', 'Open Sans', Arial, Helveti=
ca, sans-serif!important;color:#000;font-size: 20px;margin:0">Get notified =
for every visitor</h3>         <p style=3D"font-family:'proxima_nova_rgregu=
lar', 'Open Sans', Arial, Helvetica, sans-serif!important;color:#535353;fon=
t-size:14px;line-height: 26px">Low website traffic or very high bounce-rate=
? Don't worry. <a href=3D"https://zoho.maillist-manage.com/click.zc?od=3D2d=
5a885a69b60a972ccbc0c771679ff4c1185630859ca1fd0&repDgs=3D1747208b1438&linkD=
gs=3D1747207e48cc" style=3D"color:#5191e0;text-decoration: none;font-weight=
:700" target=3D"_blank">Zoho SalesIQ Mobile App notifies</a> you every time=
 a new/returning visitor lands on your website or app. This feature is even=
 more powerful with CRM integration. You get notified whether a visitor is =
a CRM lead, contact or open potential.</p></td>     </tr>     <tr style=3D"=
display: block;border-bottom: 2px solid #dbeaff">       <td style=3D"width:=
36%;min-height:100px;margin:0;padding:0;text-align: center;vertical-align: =
middle"><img alt=3D"http://tools.manageengine.com/images/common/emailer-icn=
4.png" src=3D"http://campaign-image.com/zohocampaigns/7_zc_v1_8002053212190=
.png" width=3D"120px"></td>       <td style=3D"width:74%;min-height:100px;m=
argin:0;padding: 45px 70px 20px 0"><h3 style=3D"font-family:'proxima_novaex=
trabold', 'Open Sans', Arial, Helvetica, sans-serif!important;color:#000;fo=
nt-size: 20px;margin:0">Design your chat window</h3>         <p style=3D"fo=
nt-family:'proxima_nova_rgregular', 'Open Sans', Arial, Helvetica, sans-ser=
if!important;color:#535353;font-size:14px;line-height: 26px">Customize your=
 window appearance, configure the chat behavior, set visitor input fields a=
nd create your own auto-responses. In short, <a href=3D"https://zoho.mailli=
st-manage.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff4c1185630859ca1f=
d0&repDgs=3D1747208b1438&linkDgs=3D1747207e48ce" style=3D"color:#5191e0;tex=
t-decoration: none;font-weight:700" target=3D"_blank">build a live chat win=
dow</a> matching your own taste & preference.</p></td>     </tr>     <tr st=
yle=3D"display: block;border-bottom: 2px solid #dbeaff">       <td style=3D=
"width:36%;min-height:100px;margin:0;padding:0;text-align: center;vertical-=
align: middle"><img alt=3D"http://tools.manageengine.com/images/common/emai=
ler-icn5.png" src=3D"http://campaign-image.com/zohocampaigns/8_zc_v1_800205=
3212190.png" width=3D"120px"></td>       <td style=3D"width:74%;min-height:=
100px;margin:0;padding: 45px 70px 20px 0"><h3 style=3D"font-family:'proxima=
_novaextrabold', 'Open Sans', Arial, Helvetica, sans-serif!important;color:=
#000;font-size: 20px;margin:0">Chat live within mobile apps</h3>         <p=
 style=3D"font-family:'proxima_nova_rgregular', 'Open Sans', Arial, Helveti=
ca, sans-serif!important;color:#535353;font-size:14px;line-height: 26px">Mo=
bilisten - our native mobile SDK for both <a href=3D"https://zoho.maillist-=
manage.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff4c1185630859ca1fd0&=
repDgs=3D1747208b1438&linkDgs=3D1747207e48d0" style=3D"color:#5191e0;text-d=
ecoration: none;font-weight:700" target=3D"_blank">iOS</a> & <a href=3D"htt=
ps://zoho.maillist-manage.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff=
4c1185630859ca1fd0&repDgs=3D1747208b1438&linkDgs=3D1747207e48d2" style=3D"c=
olor:#5191e0;text-decoration: none;font-weight:700" target=3D"_blank">Andro=
id</a> supports intuitive features such as: push notifications, media shari=
ng, chat history, call/voice-messaging and screen-sharing.There is support =
for chatbots too.</p></td>     </tr>     <tr style=3D"display: block">     =
  <td style=3D"width:36%;min-height:100px;margin:0;padding:0;text-align: ce=
nter;vertical-align: middle"><img alt=3D"http://tools.manageengine.com/imag=
es/common/emailer-icn6.png" src=3D"http://campaign-image.com/zohocampaigns/=
9_zc_v1_8002053212190.png" width=3D"120px"></td>       <td style=3D"width:7=
4%;min-height:100px;margin:0;padding: 45px 70px 20px 0"><h3 style=3D"font-f=
amily:'proxima_nova_rgbold', 'Open Sans', Arial, Helvetica, sans-serif!impo=
rtant;color:#000;font-size: 20px;margin:0">Create leads, tickets and track =
campaign visitors </h3>         <p style=3D"font-family:'proxima_nova_rgreg=
ular', 'Open Sans', Arial, Helvetica, sans-serif!important;color:#535353;fo=
nt-size:14px;line-height: 26px">Now you can add leads & prospects into <a h=
ref=3D"https://zoho.maillist-manage.com/click.zc?od=3D2d5a885a69b60a972ccbc=
0c771679ff4c1185630859ca1fd0&repDgs=3D1747208b1438&linkDgs=3D1747207e48d4" =
style=3D"color:#5191e0;text-decoration: none;font-weight:700" target=3D"_bl=
ank">Salesforce</a> while you engage with them. If you are a <a href=3D"htt=
ps://zoho.maillist-manage.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff=
4c1185630859ca1fd0&repDgs=3D1747208b1438&linkDgs=3D1747207e48d6" style=3D"c=
olor:#5191e0;text-decoration: none;font-weight:700" target=3D"_blank">Zende=
sk</a> user, it's pretty easy to create tickets from your live chat window.=
 Know who's visiting your website via email campaigns using <a href=3D"http=
s://zoho.maillist-manage.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff4=
c1185630859ca1fd0&repDgs=3D1747208b1438&linkDgs=3D1747207e48d8" style=3D"co=
lor:#5191e0;text-decoration: none;font-weight:700" target=3D"_blank">mailch=
imp</a> integration.</p></td>     </tr>     <tr style=3D"background:#fff;pa=
dding:25px 0;display:block;width:100%;box-sizing: border-box;width:100%">  =
     <td style=3D"text-align:center;display: block"><h2 style=3D"font-famil=
y:'proxima_nova_rgbold', 'Open Sans', Arial, Helvetica, sans-serif!importan=
t;color:#000;margin:10px 0;padding:0 0 15px 0">Want to check these features=
 right away ?</h2>         <p style=3D"display:inline-block;margin:0 0 10px=
 0"><a href=3D"https://zoho.maillist-manage.com/click.zc?od=3D2d5a885a69b60=
a972ccbc0c771679ff4c1185630859ca1fd0&repDgs=3D1747208b1438&linkDgs=3D174720=
7e48da" style=3D"background-color:rgb(237, 71, 74);display:block;text-decor=
ation:none;color:#fff;font-size:16px;padding:12px 30px;font-weight:700" tar=
get=3D"_blank">Access Zoho SalesIQ</a></p></td>     </tr>   </tbody>   <tfo=
ot style=3D"display:block!important;width:100%;">     <tr style=3D"backgrou=
nd:#3a4f66;padding:25px 0 0px;display:block;width:100%;box-sizing:border-bo=
x">       <td style=3D"display:block;text-align:center"><p style=3D"margin:=
0;padding:0 0 15px 0"><a href=3D"mailto:support@zohosalesiq.com" style=3D"c=
olor:#fff;font-weight:500;font-size:14px;text-decoration: none;padding:0 7p=
x 0 0" target=3D"_blank">support@zohosalesiq.com</a></p>         <p style=
=3D"margin:0;padding:0px 20px 0px 0;display:inline-block"><img alt=3D"http:=
//tools.manageengine.com/images/common/website.png" src=3D"http://campaign-=
image.com/zohocampaigns/10_zc_v1_8002053212190.png" style=3D"width:35px;pad=
ding:2px 0 0 0;float:left"> <span><a href=3D"https://zoho.maillist-manage.c=
om/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff4c1185630859ca1fd0&repDgs=
=3D1747208b1438&linkDgs=3D1747207e48dc" style=3D"color:#fff;font-weight:500=
;font-size:14px;text-decoration:none;padding:0 7px 0 4px;display: inline-bl=
ock;margin-top:11px" target=3D"_blank">zoho.com/salesiq</a></span></p>     =
    <p style=3D"margin:0;padding:0px 0;display:inline-block"><img alt=3D"ht=
tp://tools.manageengine.com/images/common/twitter.png" src=3D"http://campai=
gn-image.com/zohocampaigns/11_zc_v1_8002053212190.png" style=3D"width:32px;=
padding:5px 0 0 0;float:left"> <span><a href=3D"https://zoho.maillist-manag=
e.com/click.zc?od=3D2d5a885a69b60a972ccbc0c771679ff4c1185630859ca1fd0&repDg=
s=3D1747208b1438&linkDgs=3D1747207e48de" style=3D"color:#fff;font-weight:50=
0;font-size:14px;text-decoration: none;padding:0 7px 0 4px;display: inline-=
block;margin-top:13px" target=3D"_blank">twitter.com/salesiq</a></span></p>=
         <p style=3D"margin:0"><img alt=3D"http://tools.manageengine.com/im=
ages/common/zoho-logo.png" src=3D"http://campaign-image.com/zohocampaigns/1=
2_zc_v1_8002053212190.png" style=3D"width:100px;margin:0;padding:0;vertical=
-align: middle"></p></td>     </tr>   </tfoot> </table>=20
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