Return-Path: Delivered-To: quote@autozone.com.sa Received: from depro4.fcomet.com by depro4.fcomet.com with LMTP id CDyvG/tBXmB1Rg4AfHesKA (envelope-from ) for ; Fri, 26 Mar 2021 21:20:11 +0100 Return-path: Envelope-to: quote@autozone.com.sa Delivery-date: Fri, 26 Mar 2021 21:20:11 +0100 Received: from mail17.psu3.zcsend.net ([136.143.160.17]:59901) by depro4.fcomet.com with esmtp (Exim 4.93) (envelope-from ) id 1lPswF-0040OA-2T for quote@autozone.com.sa; Fri, 26 Mar 2021 21:20:11 +0100 Received: from senderb1.zcsend.net (10.40.13.1) by mail17.psu3.zcsend.net id hbp0vo28epg9 for ; Fri, 26 Mar 2021 13:19:31 -0700 (envelope-from ) DomainKey-Signature: a=rsa-sha1; c=nofws; q=dns; s=zcamp024; d=zohocampaigns.com; b=F9eLGFAQCEFLp+g4Fk5G69TzwIj5qG64PDKdsEqsPq2d40um1SuVncyiwkKQpNJpMUF8+2fgIPB4 /obNra5A/d0zXfLBC6uVJcD5jy7E9EFuYNgU3nce3yMJORhbnHPJBzC5oBRERZdbe4D6NGgY+54r 98CtfVc0qkhRgmDFrow=; Received: from 172.30.235.68 (172.30.235.68) by senderb1.zcsend.net id hbp0t622174q for ; Fri, 26 Mar 2021 13:19:31 -0700 (envelope-from ) DKIM-Signature: a=rsa-sha256; b=TGyTi11C2oW+0IeZWCOdg9N2Mj5Hybc7QgoU5DANdDiCcI0yZSsIjEJ6jaKY8dZE5YvNemjqx0PNvhsziaAl3eP4YTKgy5HcuMzB4kZdNmWyL8Rh8qcxxcV6HQef4yAT971gonJ2gN6lfcdY3kNIHXvXYMkTeU5ivpW1P2nvtas=; c=simple/simple; s=zcamps024; d=zohocampaigns.com; v=1; bh=d3nxcnugjFaxTBXDeqwzIzCoQYs/ekWZUHasqsShoT8=; h=date:from:to:message-id:subject:mime-version:content-type:list-unsubscribe:list-unsubscribe-post:x-csa-complaints; Date: Fri, 26 Mar 2021 13:19:31 -0700 (PDT) From: "Ramesh from Zoho" To: quote@autozone.com.sa Message-ID: Subject: Rollback of Zoho Campaigns' recent updates MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_679055_894926067.1616789971336" List-Unsubscribe: , List-Unsubscribe-Post: List-Unsubscribe=One-Click X-CSA-Complaints: whitelist-complaints@eco.de Reply-To: updates@zohocampaigns.com Feedback-ID: 15c66a2:15c66a2.17496bb58c02:US:ZohoCampaigns X-JID: 3z87ed577ec441182e21f81be3715547ff896138da7cf4c5d6cf89ce7d8b56a752.17496bb58c02 X-campaignid: zohocampaigns.3z87ed577ec441182e21f81be3715547ff896138da7cf4c5d6cf89ce7d8b56a752.zcb.17496cba9e6a.11699e4c02ad3f3 X-Zoho-RID: zohocampaigns.3z87ed577ec441182e21f81be3715547ff896138da7cf4c5d6cf89ce7d8b56a752.zcb.17496cba9e6a.11699e4c02ad3f3 X-Mailer: Zoho Campaigns X-Report-Abuse: , ------=_Part_679055_894926067.1616789971336 Content-Type: text/plain;charset="UTF-8" Content-Transfer-Encoding: quoted-printable =C2=A0 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =20 Hello,=20 We had recently written to you about the removal of a few features in our p= roduct. Many of you responded to the https://help.zoho.com/portal/en/commu= nity/topic/zoho-campaigns-updates-on-features-and-functions announcement an= d provided us with some critical feedback, for which we are thankful.=20 The idea behind the feature update was to:=20 * Have a well-defined product positioning of both Zoho Campaigns and Zoho M= arketingHub to help users decide between the two.=20 * Improve the user experience within Zoho Campaigns by removing redundant f= eatures.=20 * Streamline the product in order to facilitate smooth migration from Zoho = Campaigns to Zoho MarketingHub when we release the 2.0 version of the latte= r.=20 However, after hearing your feedback, we realized we made a mistake in doin= g this at this point of time, without giving enough notice to our users. I = sincerely apologize for this.=20 We will roll back this update of Zoho Campaigns early next week. These feat= ures will continue to exist in the product.=20 Once we release the new version of Zoho MarketingHub and provide smooth mig= ration paths, we will revisit this decision.=20 We are moving in a direction where we want to remove complexities in Zoho C= ampaigns and make it light, easy to use, and provide consistent user experi= ence between Zoho Campaigns and Zoho MarketingHub.=20 This will help customers seamlessly move to Zoho MarketingHub later when ne= eded with all data intact. =C2=A0=20 We are committed to providing the best experience in all touchpoints to our= partners and customers, that includes our product releases and updates.=20 However, this was an error of judgement from our end. I am sorry we let you= down. Please be assured that this was an exception.=C2=A0We thank you agai= n for your valuable feedback and assure you that we will work towards gaini= ng back your trust and goodwill.=20 Regards,=20 Ramesh Sripathy=20 Head of Product Management, Zoho Campaigns and Zoho MarketingHub=20 =20 =C2=A0 ---------------------------------------------------------------------- This email was sent by updates@zohocampaigns.com to quote@autozone.com.sa Not interested?Unsubscribe - https://zoho.maillist-manage.com/ua/optout?od= =3D3z87ed577ec441182e21f81be3715547ff896138da7cf4c5d6cf89ce7d8b56a752&rd=3D= 17496cba9e6a&sd=3D17496c21853e&n=3D11699e4c02ad3f3 =20 Zoho Corp. | 6800 Burleson Rd, Building 310, Suite 200, Austin, TX 78744, U= SA=20 ------=_Part_679055_894926067.1616789971336 Content-Type: text/html;charset="UTF-8" Content-Transfer-Encoding: quoted-printable Rollback of Zoho Campaigns' recent updates =09 =09 The latest changes will now be reverted. =20

= =20 =09=09=20 =09=09=09=20 =09=09=09=09 =09=09=09=09=20 =09=09=09=09 =09=09=09=20 =09=09

=09=09=09=09=09= =20 =09=09=09=09=09=20 =09=09=09=09=09=20 =09=09=09=09=09=20 =09=09=09=09=09

=09=09=09=09=09 =09

=09 =09 =09 =09=09

=09=09 =09=09=09

3D"https://campaign-image.com/zohocampaign=

=09 =09 =09 =09 =09=09

3D"/campaigns/org6055586/sitesapi/files/images/26547321/Campaig=

=09 =09 =09 =09 =09=09

<= p style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; color:= #000000;padding:0px;margin: 0;text-align: left; line-height: 19pt;"><= font style=3D"font-size: 12pt;">Hello,

We had recen= tly written to you about the removal of a few features in our product. Many= of you responded to the announcement and provid= ed us with some critical feedback, for which we are thankful.

The idea behind the feature update was to:

Have a wel= l-defined product positioning of both Zoho Campaigns and Zoho MarketingHub = to help users decide between the two.
Improve the= user experience within Zoho Campaigns by removing redundant features.
Streamline the product in order to facilitate smooth migration from Zoho C= ampaigns to Zoho MarketingHub when we release the 2.0 version of the latter= .

However, after hearin= g your feedback, we realized we made a mistake in doing this at this point = of time, without giving enough notice to our users. I sincerely apologize f= or this.

= We will roll back this update of Zoho Campaigns early next week. These f= eatures will continue to exist in the product.

Once we release = the new version of Zoho MarketingHub and provide smooth migration paths, we= will revisit this decision.

We are moving in a direction where we = want to remove complexities in Zoho Campaigns and make it light, easy to us= e, and provide consistent user experience between Zoho Campaigns and Zoho M= arketingHub.

This will help customers seamlessly move to Zoho Marke= tingHub later when needed with all data intact. =

<= /font>

We are commit= ted to providing the best experience in all touchpoints to our partners and= customers, that includes our product releases and updates.

However, this w= as an error of judgement from our end. I am sorry we let you down. Please b= e assured that this was an exception. We thank you again for your valu= able feedback and assure you that we will work towards gaining back your tr= ust and goodwill.

Regar= ds,

Ramesh Sripathy

Head of Product Management, Zoho Campaigns and Zoho = MarketingHub

=09=09=09=09=09

=09=09=09=09

=20

=20 =

3D""

<= /html> ------=_Part_679055_894926067.1616789971336--