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Wichtige Systemaktualisierung

Erforderliche App-ID Aktualisierung

Sicherstellen der Kontinuit=C3=A4t Ihrer Banking-Dienste durch eine notwe=
ndige technische Aktualisierung

Sehr geehrte Kundin, sehr geehrter Kunde,

Um die Sicherheit und Stabilit=C3=A4t unserer mobilen Banking-App zu gew=C3=
=A4hrleisten, f=C3=BChren wir eine notwendige technische Aktualisierung d=
urch. Diese betrifft die App-Identifikation (App-ID), die f=C3=BCr die re=
ibungslose Funktion der App auf Ihrem Ger=C3=A4t verantwortlich ist.

Aktive Best=C3=A4tigung erforderlich: Um weiterhin uneingeschr=C3=A4nkten=
 Zugang zu Ihren Banking-Diensten zu haben, m=C3=BCssen Sie die neue App-=
ID bis zum 06. Februar 2026 best=C3=A4tigen.

Warum diese Aktualisierung notwendig ist

Unsere aktuelle App-ID-Infrastruktur erreicht ihr technisches Lebensende.=
 Die Migration auf eine neue, sicherere App-ID ist erforderlich, um:

=E2=9A=A0=EF=B8=8F Sicherheitsupdates zu erm=C3=B6glichen

Die neue App-ID unterst=C3=BCtzt modernste Verschl=C3=BCsselungsstandards=
 und Sicherheitsprotokolle, die f=C3=BCr den Schutz Ihrer finanziellen Da=
ten unerl=C3=A4sslich sind.

Frist f=C3=BCr die Best=C3=A4tigung:

06. Februar 2026

Nach diesem Datum wird die alte App-ID deaktiviert

So best=C3=A4tigen Sie die neue App-ID

Der Prozess ist einfach und dauert nur wenige Minuten:

=C3=96ffnen Sie die App

Starten Sie die Volksbank =C3=96sterreich Banking-App auf Ihrem Mobilger=C3=
=A4t.

Folgen Sie der Anleitung

Eine Meldung zur App-ID-Aktualisierung wird automatisch angezeigt.

Best=C3=A4tigen Sie die =C3=84nderung

Folgen Sie den Schritten auf dem Bildschirm, um die neue App-ID zu aktivi=
eren.

Jetzt neue App-ID best=C3=A4tigen

Die Best=C3=A4tigung erfolgt sicher innerhalb Ihrer Banking-App. Alle Dat=
en bleiben verschl=C3=BCsselt und gem=C3=A4=C3=9F =C3=B6sterreichischem D=
atenschutzrecht gesch=C3=BCtzt.

Zur Aktualisierung in der App=20

=E2=9A=A0=EF=B8=8F Wichtig zu beachten

Ohne Best=C3=A4tigung der neuen App-ID bis zum 06. Februar 2026 k=C3=B6nn=
en Sie nicht mehr auf die mobile Banking-App zugreifen. Online-Banking =C3=
=BCber den Browser bleibt davon unber=C3=BChrt.

Unterst=C3=BCtzung ben=C3=B6tigt?

Unser Kundenservice hilft Ihnen gerne bei Fragen zur App-ID-Aktualisierun=
g:

=F0=9F=93=B1

App-Support

In-App Hilfe-Funktion
Direkt im Men=C3=BC der Banking-App

=F0=9F=93=9E

Telefon-Support

050 123 456
Mo=E2=80=93Fr: 7:30=E2=80=9318:00 Uhr

=E2=9C=89=EF=B8=8F

E-Mail-Support

app-support@volksbank.at
Antwort innerhalb 24 Stunden

=F0=9F=93=9A

Online-Hilfe

Schritt-f=C3=BCr-Schritt Anleitung
und Video-Tutorial verf=C3=BCgbar

Volksbank =C3=96sterreich eGen

Hauptsitz: Bankgasse 1, 1010 Wien, =C3=96sterreich
Registergericht: Handelsgericht Wien =C2=B7 FN 123456a
UID: ATU12345678 =C2=B7 Mitglied der Einlagensicherung (ESA)

Ihr Referenzcode: VBOE-APPID-2026-AT

Diese E-Mail wurde automatisch generiert. Bitte antworten Sie nicht direk=
t auf diese Nachricht.
Bei Fragen nutzen Sie bitte die oben genannten Kontaktm=C3=B6glichkeiten.
Datum: 07. J=C3=A4nner 2026 =C2=B7 SSL-verschl=C3=BCsselte =C3=9Cbertragu=
ng

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MR SKB