22

✏️ Editing: 1702413993.M929880P3311477.depro4.fcomet.com,S=44704,W=45905:2,S

Envelope-to: info@autozone.com.sa
Delivery-date: Thu, 27 May 2021 14:07:48 +0200
Date: Thu, 27 May 2021 07:07:07 -0500 (CDT)
From: Vocalcom News <customersuccess@vocalcom.com>
Reply-To: customersuccess@vocalcom.com
To: info@autozone.com.sa
Message-ID: <235082467.118190723.1622117227909@lonmktmail-batch1a.marketo.org>
Subject: Customer Relations News : White paper "Creating the experience of
 tomorrow", SIMPLIFY customer story, 2021 customer service trends,  turning
 ACD into an asset for customer satisfaction
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Omnichannel=20
Contact Center Solutions
- White Paper=C2=A0- Contact centers : Creating the customer experience of =
tomorrow

=09- Case study=C2=A0- Simplify : Leveraging the agility and flexibility=C2=
=A0of the cloud to optimize the patient journey

=09- Blog -=C2=A0Customer service :=C2=A06 trends to follow in 2021

=09- Blog -=C2=A0ACD : Turning your call routing into=C2=A0an asset for cus=
tomer satisfaction
[White Paper] Contact centers :
 Creating the customer experience of tomorrow
As companies=E2=80=99 digital transformation has accelerated due to the COV=
ID-19 crisis, contact centers are now more than ever at the heart of brand =
strategies to meet new customer satisfaction challenges across all communic=
ation channels.=C2=A0

In this white paper, learn the 5 key trends contact centers must address to=
 create the customer experience of tomorrow
[Simplify] Leveraging the agility and flexibility
 of the cloud to optimize the patient journey
Active for more than 17 years in the medical sector, Simplify assists healt=
h professionals with its innovative medical administration management solut=
ions, real-time report transcripts, and medical report management.=C2=A0In =
order to optimize patient journeys, Simplify chose the Vocalcom Hermes Clou=
d contact center solution
Customer service:
 6 trends to follow in 2021
A HubSpot study states that close to 93% of customers consider customer ser=
vice an important element in their brand loyalty. For your business to meet=
 customer expectations efficiently and deliver optimal service quality, her=
e are six main trends to follow in 2021.
ACD =E2=80=93 Turning your call routing into
 an asset for customer satisfaction
For a customer, nothing is more frustrating than calling a contact center a=
nd making contact with an agent who is unable to help resolve his request d=
uring the first call. Having an intelligent automatic call distribution sys=
tem (ACD) is essential for guaranteeing the highest levels of customer sati=
sfaction for your business.
Your e-mail address has been registered in our database in order to allow y=
ou to receive marketing communications regarding Vocalcom products and serv=
ices. If you don=E2=80=99t want to receive our communications anymore, you =
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SfuYqcO8o68fKLfscrdtf7R2s7H7spqMT1fpjCcvwTAKnAbzuic6y_y7nvSucy_vOZQCozCvVb9=
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<td>=20
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eight: 22px; padding-inline-start: 0; margin-block-start: 0; margin-block-e=
nd: 0;" align=3D"left" type=3D"disc">=20
<li><strong>White Paper</strong>&nbsp;- Contact centers : Creating the cust=
omer experience of tomorrow<br></li>=20
<li><strong>Case study&nbsp;</strong>- Simplify : Leveraging the agility an=
d flexibility&nbsp;of the cloud to optimize the patient journey<br></li>=20
<li><strong>Blog </strong>-&nbsp;Customer service :&nbsp;6 trends to follow=
 in 2021<br></li>=20
<li><strong><strong style=3D"color: #000000; font-family: 'Open Sans', Aria=
l, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant=
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on-style: initial; text-decoration-color: initial;">Blog </strong></strong>=
-&nbsp;ACD : Turning your call routing into&nbsp;an asset for customer sati=
sfaction</li>=20
</ul>=20
</div> </td>=20
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<td style=3D"height:5px;font-size:5px;line-height:5px;">&nbsp;</td>=20
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sp;</td>=20
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ze:14px;line-height:20px;height:20px;font-weight:bold; color:#FFFFFF; backg=
round:#24b7c3; text-align:center">White paper</td>=20
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</tr>=20
</tbody>=20
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#e9f8f9">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
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<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
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x;line-height:24px;font-weight:bold;color:#24b7c3;text-align:center">=20
<p>[White Paper] Contact centers :<br> Creating the customer experience of =
tomorrow</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
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<div class=3D"mktoImg" id=3D"ImgTxtImaged6c8cbfa-0fd0-4a1c-9b08-735236865a0=
a" mktolockimgsize=3D"true">=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNfqpBN1v2PeAtN36Z3hbtcnW4ot=
Lu9w14LrtyfwKb49FOvhGlTXv9O1nfpb-uNKHhr5E=3D" target=3D"_blank"
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: 0; margin:0; width:150px" src=3D"https://www.vocalcom.com/wp-content/uplo=
ads/2020/06/LB-EN.png?nowebp"></a>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
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a" style=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-siz=
e:14px;line-height:22px;">=20
<p>As companies=E2=80=99 digital transformation has accelerated due to the =
COVID-19 crisis, contact centers are now more than ever at the heart of bra=
nd strategies to meet new customer satisfaction challenges across all commu=
nication channels.&nbsp;</p>=20
<p>In this white paper, learn the 5 key trends contact centers must address=
 to create the customer experience of tomorrow</p>=20
</div> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
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<td style=3D"width:20px;height:20px;font-size:20px;line-height:20px;">&nbsp=
;</td>=20
<td style=3D"height:20px;font-size:20px;line-height:20px;background:#e9f8f9=
">&nbsp;</td>=20
<td style=3D"width:20px;height:20px;font-size:20px;line-height:20px;">&nbsp=
;</td>=20
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
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100%">=20
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<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td style=3D"text-align: center;">=20
<div>=20
=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNfqpBN1v2PeAtN36Z3hbtcnW4ot=
Lu9w14LrtyfwKb49FOvhGlTXv9O1nfpb-uNKHhr5E=3D" target=3D"_blank" style=3D"ba=
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>Download the white paper</a>=20
=20
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
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ze:14px;line-height:20px;height:20px;font-weight:bold; color:#FFFFFF; backg=
round:#ed6a39; text-align:center">Case study</td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
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<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#fbe1d7">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
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<div class=3D"mktoImg" id=3D"HeaderImagec83381f0-e984-405f-b979-f71806568cd=
e" mktolockimgsize=3D"true">=20
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><img width=3D"560" border=3D"0" style=3D"display: block; border:0; padding=
: 0; margin:0; width:560px" src=3D"https://www.vocalcom.com/wp-content/uplo=
ads/2020/11/simplify-case-study.jpg?nowebp"></a>=20
</div> </td>=20
</tr>=20
<tr>=20
<td style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TitleBloc1aff1df8-da32-4e39-97b6-b2a7402407ea" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#fbe1d7">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Title1aff1df8-da32-4e39-97b6-b2a7402407ea" st=
yle=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:18p=
x;line-height:24px;font-weight:bold;color:#000000;text-align:center">=20
<p>[Simplify] Leveraging the agility and flexibility<br> of the cloud to op=
timize the patient journey</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
</tr>=20
</tbody>=20
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TextBloc879daaad-6c7a-4167-899f-1f81964baf0a" class=3D"mktoModule=
">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#fbe1d7">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Text879daaad-6c7a-4167-899f-1f81964baf0a" sty=
le=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:14px=
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<p>Active for more than 17 years in the medical sector, Simplify assists he=
alth professionals with its innovative medical administration management so=
lutions, real-time report transcripts, and medical report management.&nbsp;=
In order to optimize patient journeys, Simplify chose the Vocalcom Hermes C=
loud contact center solution</p>=20
</div> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
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<tr id=3D"BtnBloc20f177bb-94ae-487e-aaeb-8d16e3ffd160" class=3D"mktoModule"=
>=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#fbe1d7">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td style=3D"text-align: center;">=20
<div>=20
=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNfwyvDdz4k8-LC88gdZo1hb4rpd=
SwEQ0HMlHw_R0Ykg-k4acliVijwdAX9-QmwSAt9CY=3D" target=3D"_blank" style=3D"ba=
ckground-color:#ed6a39;border-radius:40px;color:#FFFFFF;display:inline-bloc=
k;font-family:'Open Sans', Arial, Helvetica, sans-serif;font-size:13px;font=
-weight:bold;line-height:40px;height:41px;text-align:center;text-decoration=
:none;width:250px;-webkit-text-size-adjust:none;"
>Read the case study</a>=20
=20
</div> </td>=20
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</tr>=20
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sp;</td>=20
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sp;</td>=20
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dule">=20
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ze:14px;line-height:20px;height:20px;font-weight:bold; color:#FFFFFF; backg=
round:#24b7c3; text-align:center">Blog</td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
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<tr id=3D"ImageBloc1e8ec16c-6e8c-4d5d-b1e7-8332967bb024" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
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<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
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<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td>=20
<div class=3D"mktoImg" id=3D"HeaderImage1e8ec16c-6e8c-4d5d-b1e7-8332967bb02=
4" mktolockimgsize=3D"true">=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNf7gqumlm7NUOFTaaD0IredLhKG=
dNM7JLarKgnWMWzKlp66SsDZJUfpNVCcYoB7pGRNo=3D" target=3D"_blank"
><img width=3D"560" border=3D"0" style=3D"display: block; border:0; padding=
: 0; margin:0; width:560px" src=3D"https://www.vocalcom.com/wp-content/uplo=
ads/2021/03/Tendances-service-client-scaled.jpg?nowebp"></a>=20
</div> </td>=20
</tr>=20
<tr>=20
<td style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TitleBlocc29b3c53-2505-4e61-8d3c-94de5768ec8d" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Titlec29b3c53-2505-4e61-8d3c-94de5768ec8d" st=
yle=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:18p=
x;line-height:24px;font-weight:bold;color:#24b7c3;text-align:center">=20
<p>Customer service:<br> 6 trends to follow in 2021</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
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</td>=20
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</tr>
<tr id=3D"TextBloc4b62de38-335a-4dc9-9e54-8548661367b0" class=3D"mktoModule=
">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
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<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
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<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
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le=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:14px=
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<p>A HubSpot study states that close to 93% of customers consider customer =
service an important element in their brand loyalty. For your business to m=
eet customer expectations efficiently and deliver optimal service quality, =
here are six main trends to follow in 2021.</p>=20
</div> </td>=20
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</tr>=20
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</tr>=20
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=20
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
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<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
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<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td style=3D"text-align: center;">=20
<div>=20
=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNf7gqumlm7NUOFTaaD0IredLhKG=
dNM7JLarKgnWMWzKlp66SsDZJUfpNVCcYoB7pGRNo=3D" target=3D"_blank" style=3D"ba=
ckground-color:#24b7c3;border-radius:40px;color:#FFFFFF;display:inline-bloc=
k;font-family:'Open Sans', Arial, Helvetica, sans-serif;font-size:13px;font=
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=20
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sp;</td>=20
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sp;</td>=20
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</table> </td>=20
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dule">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
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ze:14px;line-height:20px;height:20px;font-weight:bold; color:#FFFFFF; backg=
round:#ed6a39; text-align:center">Blog</td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
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</table> </td>=20
</tr>
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e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
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<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td>=20
<div class=3D"mktoImg" id=3D"HeaderImage7502ff92-6d4e-4125-80a9-5cb35dd51df=
1" mktolockimgsize=3D"true">=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNforfx2HA2ZBEVrorGWX7ecEDLz=
rIyAQXHa6MklYwUrH7RcnrtOqvcmkyl-Lx2GDpNHM=3D" target=3D"_blank"
><img width=3D"560" border=3D"0" style=3D"display: block; border:0; padding=
: 0; margin:0; width:560px" src=3D"https://www.vocalcom.com/wp-content/uplo=
ads/2021/02/acd.jpg?nowebp"></a>=20
</div> </td>=20
</tr>=20
<tr>=20
<td style=3D"height:20px;font-size:20px;line-height:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
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e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Title9de21a2f-0f99-4a60-9cc0-9b6dd191fb2d" st=
yle=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:18p=
x;line-height:24px;font-weight:bold;color:#ed6a39;text-align:center">=20
<p>ACD =E2=80=93 Turning your call routing into<br> an asset for customer s=
atisfaction</p>=20
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<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
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</tr>
<tr id=3D"TextBloc8964aef3-a42a-4281-aa21-bebda2790fbb" class=3D"mktoModule=
">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Text8964aef3-a42a-4281-aa21-bebda2790fbb" sty=
le=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:14px=
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<p>For a customer, nothing is more frustrating than calling a contact cente=
r and making contact with an agent who is unable to help resolve his reques=
t during the first call. Having an intelligent automatic call distribution =
system (ACD) is essential for guaranteeing the highest levels of customer s=
atisfaction for your business.</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:20px;font-size:20px;line-height:20px">&nb=
sp;</td>=20
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=20
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<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td style=3D"text-align: center;">=20
<div>=20
=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNforfx2HA2ZBEVrorGWX7ecEDLz=
rIyAQXHa6MklYwUrH7RcnrtOqvcmkyl-Lx2GDpNHM=3D" target=3D"_blank" style=3D"ba=
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k;font-family:'Open Sans', Arial, Helvetica, sans-serif;font-size:13px;font=
-weight:bold;line-height:40px;height:41px;text-align:center;text-decoration=
:none;width:250px;-webkit-text-size-adjust:none;"
>Read the article</a>=20
=20
</div> </td>=20
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</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:10px;font-size:10px;line-height:10px">&nb=
sp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:20px;font-size:20px;line-height:20px">&nb=
sp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
</table> </td>=20
</tr>=20
<tr>=20
<td style=3D"height: 5px;font-size: 5px;line-height:5px;border-bottom:1px s=
olid #ffffff;background:#FFFFFF"></td>=20
<td>=20
<table width=3D"560" cellpadding=3D"0" cellspacing=3D"0" align=3D"center" s=
tyle=3D"background: #FFFFFF">=20
<tbody>
<tr>=20
<td style=3D"height: 5px;font-size: 5px;line-height:5px;border-bottom:1px s=
olid #e0e0e0">&nbsp;</td>=20
</tr>=20
</tbody>
</table> </td>=20
<td style=3D"height: 5px;font-size: 5px;line-height:5px;border-bottom:1px s=
olid #ffffff;background:#FFFFFF"></td>=20
</tr>=20
<tr>=20
<td></td>=20
<td>=20
<table width=3D"560" cellpadding=3D"0" cellspacing=3D"0" align=3D"center" s=
tyle=3D"background:#ffffff;">=20
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<tr>
<td colspan=3D"9" style=3D"height: 20px;font-size: 20px;line-height:20px">&=
nbsp;</td>
</tr>=20
<tr>=20
<td style=3D"width:20px;">&nbsp;</td>=20
<td style=3D"width:150px;text-align:center"><a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNfvIvYHhpatXboqFJfKj6UsTfA2=
_PrFsTmNdHYnNehMEupr6SNajna3Ez0ulAlhSVcGw=3D"
><img src=3D"https://rcs.vocalcom.com/images/logos/logo-vocalcom-150x.png">=
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<td style=3D"width:26px" align=3D"center"><a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNf20MvhCKNUr34YKxfLEr6XFABY=
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<td style=3D"width:20px">&nbsp;</td>=20
<td style=3D"width:26px" align=3D"center"><a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNf_cW8USoPI-1prrpHJUICIwf06=
vZUX72anyNUTUsYWCLpbG4CqkkDPe0MP_L5twXkWM=3D"
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<td style=3D"width:20px">&nbsp;</td>=20
<td style=3D"width:26px" align=3D"center"><a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF9TLFNfhkvAaUbIdPjfbCQOg-wKDCF7k=
xlje19_wLHPwFbnJIvZ5npIabT9Yt9EjQeOWKRSRc=3D"
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<td style=3D"width:20px;">&nbsp;</td>=20
</tr>=20
<tr>
<td colspan=3D"9" style=3D"height: 20px;font-size: 20px;line-height:20px">&=
nbsp;</td>
</tr>=20
</tbody>
</table> </td>=20
<td></td>=20
</tr>=20
</tbody>
</table>=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>
<tr>=20
<td>=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>
<tr>
<td style=3D"height: 5px;font-size: 5px;line-height:5px">&nbsp;</td>
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<tr>=20
<td>=20
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