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✏️ Editing: 1702413993.M930155P3311477.depro4.fcomet.com,S=45150,W=46356:2,S

Envelope-to: info@autozone.com.sa
Delivery-date: Mon, 28 Jun 2021 09:03:12 +0200
Date: Mon, 28 Jun 2021 02:02:32 -0500 (CDT)
From: Vocalcom News <customersuccess@vocalcom.com>
Reply-To: customersuccess@vocalcom.com
To: info@autozone.com.sa
Message-ID: <996595440.25662489.1624863752308@lonmktmail-batch1f.marketo.org>
Subject: Customer Relations News : Vocalcom names a new CTO and a CCO, La
 Maison Saint-Gobain customer story, Infographics: 10 stats on omnichannel
 customer service, WhatsApp: stay in touch with Millenials
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Omnichannel=20
Contact Center Solutions
- News - Vocalcom names a new CTO and a CCO

- Infographic - Omnichannel customer service: 10 stats to understand it al=
l

- Case study - La Maison Saint-Gobain: Combining digital and the human tou=
ch for premium customer service

- Blog - WhatsApp: Stay in touch with Millennials and Generation Z
Vocalcom consolidates its growth strategy by appointing a new Chief Technol=
ogy Officer and a Chief Customer Operations Officer
Vocalcom, a global cloud contact center and customer experience management =
solution supplier, is strengthening its Executive Committee, announcing the=
 appointment of Serge Adda as Chief Technology Officer (CTO) and Chantal Te=
ixeira as Chief Customer Operations Officer (CCO). Through these 2 appointm=
ents, Vocalcom reaffirms its historic positioning as an innovative customer=
 relationship leader and accelerates the development of new artificial inte=
lligence-based cloud services.
[Infographic] Omnichannel customer service :
10 stats to understand it all
Customer experience is vital to all business sectors as a driver for growth=
. At the heart of this reality lies the need to deploy an omnichannel custo=
mer relationship to create and maintain closeness and a collaborative spiri=
t with the customer.
[La Maison Saint-Gobain] Combining digital and the human touch for premium =
customer service
La Maison Saint-Gobain, a subsidiary of the international company BTP Saint=
-Gobain, offers a digital platform for connecting private individuals and c=
onstruction professionals. To gain a foothold in a highly competitive indus=
try, the company chose a premium customer service model combining digital a=
nd the human touch, and relying on a customer service center equipped with =
the Vocalcom Salesforce Edition solution natively integrated with Salesforc=
e.
WhatsApp : Stay in touch with Millennials and Generation Z
Customer service is an industry that is constantly reinventing itself. It c=
hanges, adapts, and evolves according to your customers=E2=80=99 consumer h=
abits. Since Millennials and Generation Z consumers take up a growing spot =
in the economy, the integration of WhatsApp into your omnichannel customer =
service strategy is essential.
Your e-mail address has been registered in our database in order to allow y=
ou to receive marketing communications regarding Vocalcom products and serv=
ices. If you don=E2=80=99t want to receive our communications anymore, you =
can unsubscribe anytime by clicking here <[[https://info.vocalcom.com/click=
ing here?mkt_unsubscribe=3D1&mkt_tok=3DMzQzLVFPSi0wNzMAAAF98GXwbZnoVnF96rI_=
hn3zEqrlSCvpAppTezIev8pLJWqDQkwm3potoa7vXK0CPeZPzMeAGSTrvRTy7jL7IctOhxnRx3y=
DhWeQv3Q_nOD6TQ]]>.

You can access our privacy policy by clicking here <https://go.vocalcom.com=
/MzQzLVFPSi0wNzMAAAF98GXwbIo0wGWyGW17HJFiP-SDQLD9BVI8D3bLqup9hDs45GN1NMIirM=
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<td><img style=3D"display: block; border:0; padding: 0; margin:0;" src=3D"h=
ttps://rcs.vocalcom.com/images/emails/logo-vocalcom-200px.png"></td>=20
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ng: 0; margin:0; width:560px" src=3D"https://rcs.vocalcom.com/images/emails=
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<td colspan=3D"4" style=3D"font-family:'Open Sans', Arial, Helvetica, sans-=
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</td>=20
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<td style=3D"width:3px;font-size:3px;background:#24b7c3">&nbsp;</td>=20
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tyle=3D"background: #e9f8f9">=20
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eight: 22px; padding-inline-start: 0; margin-block-start: 0; margin-block-e=
nd: 0;" align=3D"left" type=3D"disc">=20
<li><strong>News</strong>&nbsp;- Vocalcom names a new CTO and a CCO<br></li=
>=20
<li><strong>Infographic </strong>- Omnichannel customer service:&nbsp;10 st=
ats to understand it all<br></li>=20
<li><strong>Case study </strong>- La Maison Saint-Gobain: Combining digital=
 and the human touch for premium customer service<br></li>=20
<li><strong><strong style=3D"color: #000000; font-family: 'Open Sans', Aria=
l, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant=
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ans: 2; text-align: left; text-indent: 0px; text-transform: none; white-spa=
ce: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; b=
ackground-color: #e9f8f9; text-decoration-thickness: initial; text-decorati=
on-style: initial; text-decoration-color: initial;">Blog </strong></strong>=
- WhatsApp: Stay in touch with Millennials and Generation Z<br></li>=20
</ul>=20
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<td style=3D"height:5px;font-size:5px;line-height:5px;">&nbsp;</td>=20
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ze:14px;line-height:20px;height:20px;font-weight:bold; color:#FFFFFF; backg=
round:#24b7c3; text-align:center">News</td>=20
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<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
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<div class=3D"mktoImg" id=3D"HeaderImagec10f7a05-50a6-4864-b887-1ffe6ae1c6a=
5" mktolockimgsize=3D"true">=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF98GXwbAptOKGxq2DKRAOKdkrfO7YUSk=
-hlrQEyZ9cSKOZx2DYm11RdgZTlb9caMh4lwGVKak=3D" target=3D"_blank"
><img width=3D"560" border=3D"0" style=3D"display: block; border:0; padding=
: 0; margin:0; width:560px" src=3D"https://www.vocalcom.com/wp-content/uplo=
ads/2021/06/Annonce-CTO-CCO-en-2.jpg?nowebp"></a>=20
</div> </td>=20
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<td style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;</td>=20
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<tr id=3D"TitleBloc101315fb-3462-4536-9854-7a7dd07d7e81" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
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<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Title101315fb-3462-4536-9854-7a7dd07d7e81" st=
yle=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:18p=
x;line-height:24px;font-weight:bold;color:#24b7c3;text-align:center">=20
<p>Vocalcom consolidates its growth strategy by appointing a new Chief Tech=
nology Officer and a Chief Customer Operations Officer</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
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<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
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<tr id=3D"TextBloc9d66023d-c29a-4071-960f-41e6624cd14c" class=3D"mktoModule=
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<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
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100%">=20
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<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Text9d66023d-c29a-4071-960f-41e6624cd14c" sty=
le=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:14px=
;line-height:22px;">=20
<p>Vocalcom, a global cloud contact center and customer experience manageme=
nt solution supplier, is strengthening its Executive Committee, announcing =
the appointment of Serge Adda as Chief Technology Officer (CTO) and Chantal=
 Teixeira as Chief Customer Operations Officer (CCO). Through these 2 appoi=
ntments, Vocalcom reaffirms its historic positioning as an innovative custo=
mer relationship leader and accelerates the development of new artificial i=
ntelligence-based cloud services.</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
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<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
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<tr id=3D"BtnBloc1dceb86c-4184-4b64-8eb6-bf8832593b85" class=3D"mktoModule"=
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<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
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<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td style=3D"text-align: center;">=20
<div>=20
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<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF98GXwbAptOKGxq2DKRAOKdkrfO7YUSk=
-hlrQEyZ9cSKOZx2DYm11RdgZTlb9caMh4lwGVKak=3D" target=3D"_blank" style=3D"ba=
ckground-color:#24b7c3;border-radius:40px;color:#FFFFFF;display:inline-bloc=
k;font-family:'Open Sans', Arial, Helvetica, sans-serif;font-size:13px;font=
-weight:bold;line-height:40px;height:41px;text-align:center;text-decoration=
:none;width:250px;-webkit-text-size-adjust:none;"
>Read the news</a>=20
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ze:14px;line-height:20px;height:20px;font-weight:bold; color:#FFFFFF; backg=
round:#ed6a39; text-align:center">Infographic</td>=20
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e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#fbe1d7">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td>=20
<div class=3D"mktoImg" id=3D"HeaderImagec83381f0-e984-405f-b979-f71806568cd=
e" mktolockimgsize=3D"true">=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF98GXwbVTpDNG3QbMF7elOVB-rttzQIA=
5_vQ3Vah5DWw744StyomLNO9ktc2yVtpVoj54ueDU=3D" target=3D"_blank"
><img width=3D"560" border=3D"0" style=3D"display: block; border:0; padding=
: 0; margin:0; width:560px" src=3D"https://www.vocalcom.com/wp-content/uplo=
ads/2020/12/infographic-omnichannel-customer-service-vignette.jpg?nowebp"><=
/a>=20
</div> </td>=20
</tr>=20
<tr>=20
<td style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TitleBloc1aff1df8-da32-4e39-97b6-b2a7402407ea" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Title1aff1df8-da32-4e39-97b6-b2a7402407ea" st=
yle=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:18p=
x;line-height:24px;font-weight:bold;color:#ed6a39;text-align:center">=20
<p>[Infographic] Omnichannel customer service :<br>10 stats to understand i=
t all</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TextBloc879daaad-6c7a-4167-899f-1f81964baf0a" class=3D"mktoModule=
">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Text879daaad-6c7a-4167-899f-1f81964baf0a" sty=
le=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:14px=
;line-height:22px;">=20
<p>Customer experience is vital to all business sectors as a driver for gro=
wth. At the heart of this reality lies the need to deploy an omnichannel cu=
stomer relationship to create and maintain closeness and a collaborative sp=
irit with the customer.</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"BtnBloc20f177bb-94ae-487e-aaeb-8d16e3ffd160" class=3D"mktoModule"=
>=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td style=3D"text-align: center;">=20
<div>=20
=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF98GXwbVTpDNG3QbMF7elOVB-rttzQIA=
5_vQ3Vah5DWw744StyomLNO9ktc2yVtpVoj54ueDU=3D" target=3D"_blank" style=3D"ba=
ckground-color:#ed6a39;border-radius:40px;color:#FFFFFF;display:inline-bloc=
k;font-family:'Open Sans', Arial, Helvetica, sans-serif;font-size:13px;font=
-weight:bold;line-height:40px;height:41px;text-align:center;text-decoration=
:none;width:250px;-webkit-text-size-adjust:none;"
>Read the infographic</a>=20
=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:10px;font-size:10px;line-height:10px">&nb=
sp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:20px;font-size:20px;line-height:20px">&nb=
sp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"CategoryBloc9a26b586-00b6-4635-b48e-01aaad10c271" class=3D"mktoMo=
dule">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-si=
ze:14px;line-height:20px;height:20px;font-weight:bold; color:#FFFFFF; backg=
round:#24b7c3; text-align:center">Case study</td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"ImageBloc1e8ec16c-6e8c-4d5d-b1e7-8332967bb024" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td>=20
<div class=3D"mktoImg" id=3D"HeaderImage1e8ec16c-6e8c-4d5d-b1e7-8332967bb02=
4" mktolockimgsize=3D"true">=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF98GXwba_LLkSWf3hhywigUOIwPILv1_=
II1wLWjDbDalPSWcDnndJ7L0eHRrazdK-92XCmYCY=3D" target=3D"_blank"
><img width=3D"560" border=3D"0" style=3D"display: block; border:0; padding=
: 0; margin:0; width:560px" src=3D"https://www.vocalcom.com/wp-content/uplo=
ads/2021/01/maison-saint-gobain-case-study.jpg?nowebp"></a>=20
</div> </td>=20
</tr>=20
<tr>=20
<td style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TitleBlocc29b3c53-2505-4e61-8d3c-94de5768ec8d" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#e9f8f9">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Titlec29b3c53-2505-4e61-8d3c-94de5768ec8d" st=
yle=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:18p=
x;line-height:24px;font-weight:bold;color:#000000;text-align:center">=20
<p>[La Maison Saint-Gobain] Combining digital and the human touch for premi=
um customer service</p>=20
</div> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TextBloc4b62de38-335a-4dc9-9e54-8548661367b0" class=3D"mktoModule=
">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#e9f8f9">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Text4b62de38-335a-4dc9-9e54-8548661367b0" sty=
le=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:14px=
;line-height:22px;">=20
<p>La Maison Saint-Gobain, a subsidiary of the international company BTP Sa=
int-Gobain, offers a digital platform for connecting private individuals an=
d construction professionals. To gain a foothold in a highly competitive in=
dustry, the company chose a premium customer service model combining digita=
l and the human touch, and relying on a customer service center equipped wi=
th the Vocalcom Salesforce Edition solution natively integrated with Salesf=
orce.</p>=20
</div> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"BtnBloc08570df8-3e6e-4cf5-8bd3-57896702b51b" class=3D"mktoModule"=
>=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#e9f8f9">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td style=3D"text-align: center;">=20
<div>=20
=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF98GXwba_LLkSWf3hhywigUOIwPILv1_=
II1wLWjDbDalPSWcDnndJ7L0eHRrazdK-92XCmYCY=3D" target=3D"_blank" style=3D"ba=
ckground-color:#24b7c3;border-radius:40px;color:#FFFFFF;display:inline-bloc=
k;font-family:'Open Sans', Arial, Helvetica, sans-serif;font-size:13px;font=
-weight:bold;line-height:40px;height:41px;text-align:center;text-decoration=
:none;width:250px;-webkit-text-size-adjust:none;"
>Read the case study</a>=20
=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:10px;font-size:10px;line-height:10px">&nb=
sp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:20px;font-size:20px;line-height:20px">&nb=
sp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"CategoryBloc974c51a0-a5e3-4389-8c66-2c9b21325108" class=3D"mktoMo=
dule">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-si=
ze:14px;line-height:20px;height:20px;font-weight:bold; color:#FFFFFF; backg=
round:#ed6a39; text-align:center">Blog</td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"ImageBloc7502ff92-6d4e-4125-80a9-5cb35dd51df1" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td>=20
<div class=3D"mktoImg" id=3D"HeaderImage7502ff92-6d4e-4125-80a9-5cb35dd51df=
1" mktolockimgsize=3D"true">=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF98GXwbb8IiJ-jXKFIYgFhpLLFweXSA9=
tLqW-AXUC5nCrLSuDx48w7fUURyJTAcvsB7yXZv_s=3D" target=3D"_blank"
><img width=3D"560" border=3D"0" style=3D"display: block; border:0; padding=
: 0; margin:0; width:560px" src=3D"https://www.vocalcom.com/wp-content/uplo=
ads/2020/11/whatsapp-contact-millenials-generation-z.jpeg?nowebp"></a>=20
</div> </td>=20
</tr>=20
<tr>=20
<td style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TitleBloc9de21a2f-0f99-4a60-9cc0-9b6dd191fb2d" class=3D"mktoModul=
e">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Title9de21a2f-0f99-4a60-9cc0-9b6dd191fb2d" st=
yle=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:18p=
x;line-height:24px;font-weight:bold;color:#ed6a39;text-align:center">=20
<p>WhatsApp : Stay in touch with Millennials and Generation Z<br></p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"TextBloc8964aef3-a42a-4281-aa21-bebda2790fbb" class=3D"mktoModule=
">=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td>=20
<div class=3D"mktoText" id=3D"Text8964aef3-a42a-4281-aa21-bebda2790fbb" sty=
le=3D"font-family:'Open Sans', Arial, Helvetica, sans-serif; font-size:14px=
;line-height:22px;">=20
<p>Customer service is an industry that is constantly reinventing itself. I=
t changes, adapts, and evolves according to your customers=E2=80=99 consume=
r habits. Since Millennials and Generation Z consumers take up a growing sp=
ot in the economy, the integration of WhatsApp into your omnichannel custom=
er service strategy is essential.</p>=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:0px;font-size:0px;line-height:0px">&nbsp;=
</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
<tr id=3D"BtnBloc11282969-8b9f-41a8-afe9-c61e1fa9936f" class=3D"mktoModule"=
>=20
<td style=3D"background: #FFFFFF">=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
<tbody>=20
<tr>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
<td style=3D"background:#ffffff">=20
<table cellpadding=3D"0" cellspacing=3D"0" align=3D"center" style=3D"width:=
100%">=20
<tbody>=20
<tr>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
<td style=3D"text-align: center;">=20
<div>=20
=20
<a href=3D
"https://go.vocalcom.com/MzQzLVFPSi0wNzMAAAF98GXwbb8IiJ-jXKFIYgFhpLLFweXSA9=
tLqW-AXUC5nCrLSuDx48w7fUURyJTAcvsB7yXZv_s=3D" target=3D"_blank" style=3D"ba=
ckground-color:#ed6a39;border-radius:40px;color:#FFFFFF;display:inline-bloc=
k;font-family:'Open Sans', Arial, Helvetica, sans-serif;font-size:13px;font=
-weight:bold;line-height:40px;height:41px;text-align:center;text-decoration=
:none;width:250px;-webkit-text-size-adjust:none;"
>Read the article</a>=20
=20
</div> </td>=20
<td style=3D"width:0px;font-size:0px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:10px;font-size:10px;line-height:10px">&nb=
sp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td style=3D"width:20px;font-size:20px">&nbsp;</td>=20
</tr>=20
<tr>=20
<td colspan=3D"3" style=3D"height:20px;font-size:20px;line-height:20px">&nb=
sp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>
</table> </td>=20
</tr>=20
<tr>=20
<td style=3D"height: 5px;font-size: 5px;line-height:5px;border-bottom:1px s=
olid #ffffff;background:#FFFFFF"></td>=20
<td>=20
<table width=3D"560" cellpadding=3D"0" cellspacing=3D"0" align=3D"center" s=
tyle=3D"background: #FFFFFF">=20
<tbody>
<tr>=20
<td style=3D"height: 5px;font-size: 5px;line-height:5px;border-bottom:1px s=
olid #e0e0e0">&nbsp;</td>=20
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olid #ffffff;background:#FFFFFF"></td>=20
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<tr>=20
<td></td>=20
<td>=20
<table width=3D"560" cellpadding=3D"0" cellspacing=3D"0" align=3D"center" s=
tyle=3D"background:#ffffff;">=20
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<tr>
<td colspan=3D"9" style=3D"height: 20px;font-size: 20px;line-height:20px">&=
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</tr>=20
<tr>=20
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<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
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<td>=20
<table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" align=3D"center">=
=20
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