22

✏️ Editing: 1702413993.M934395P3311477.depro4.fcomet.com,S=45443,W=46727:2,S

Envelope-to: info@autozone.com.sa
Delivery-date: Tue, 19 Jul 2022 12:08:39 +0200
Content-Type: multipart/alternative; boundary=81ebb1f2930cc7f45266d946bf2a05e6506bea1cdb1adf469913de562de2
Date: Tue, 19 Jul 2022 10:07:55 +0000 (UTC)
From: Alexander from Vocalcom <a.martin@vocalcom.com>
Mime-Version: 1.0
Message-ID: <EtTGqMbOQzyvi5D71ubzTw@geopod-ismtpd-3-1>
Subject: What are the changes to customer service for the end of 2022 ?
Reply-To: customersuccess@vocalcom.com
Precedence: bulk
Feedback-ID: 62d66ad054067a3e840395cd:EmailCampaign:vocalcom
To: info@autozone.com.sa

--81ebb1f2930cc7f45266d946bf2a05e6506bea1cdb1adf469913de562de2
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain; charset=utf-8
Mime-Version: 1.0

Omnichannel
Contact Center Solutions
=C2=A0
Hello Auto,
=C2=A0

In 2022, more than ever, customer experience and customer service are becom=
ing disciplines that companies recognize=E2=80=94a strategic tool for under=
standing, satisfying, and winning the loyalty of customers, under the condi=
tion of having their acceptance ahead of time.
=C2=A0

Indeed, customer journeys are now more creative, with proactive or even pre=
dictive engagement, offering interactions on the favorite channel, at the r=
ight moment, and with a relevant message.
=C2=A0

In order to support you in this sense, Vocalcom is evolving its offer towar=
d a multichannel solution, which enables the company to reinforce its strat=
egic positioning with a complete social messaging offer.
=C2=A0

In this clip, discover a snippet of customer service trends with Eric Dadia=
n, President of the AFRC, as well as the product and business evolution of =
Vocalcom, with Karine Palacios, CPO and Ombeline Bernard-Manusset Alan, CRO=
.
=C2=A0

Happy viewing,
I'll watch the video (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRW=
ijCs0GOa6ogUbYh57EttVWWD-2F4hDv9vnEatkk2XIGziAWUpjHGhcQHq2cTkh2FQVm8Huo48np=
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qsu-2FzubmbR8BzaI7kYTgSfNrLGRg-2F998HA9S-2BuTOrQ7egWeW0mU-2BWND2MTE-2Bc7CXs=
jAJyx8HJiOixh-2BnPyZEGrFqoEeu5rS9eR00x7XQgu4SQHuTdrfWluPZDJ4rzlW9FH8Rp-2F
=C2=A0
vocalcom.com (http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa=
1iiYEL0kixsliBEVpwt0bHopzrYKOqN1DxH2jiBT3LnPkKnspCdqI-2Bs03uL9iR1UjY3yLCh08=
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Se d=C3=A9sinscrire

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<div style=3D"text-align: right;"><span style=3D"color:#24b7c3;">Omnichanne=
l<br>
Contact Center Solutions</span></div>
</div>
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                                        </tr>
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<div style=3D"text-align: left;">
<strong><span style=3D"font-size:14px;"><span style=3D"font-family:Open San=
s;">Hello Auto,</span></span></strong><br>
=C2=A0
<p><span style=3D"font-size:14px;"><span style=3D"font-family:Open Sans;"><=
span lang=3D"EN-US">In 2022, more than ever, <strong>customer experience an=
d customer service</strong> are becoming disciplines that companies recogni=
ze=E2=80=94a strategic tool for understanding, satisfying, and winning the =
loyalty of customers, under the condition of having their acceptance ahead =
of time.</span></span></span><br>
=C2=A0</p>

<p><span style=3D"font-size:14px;"><span style=3D"font-family:Open Sans;"><=
span lang=3D"EN-US">Indeed, <strong>customer journeys are now more creative=
, with proactive or even predictive engagement</strong>, offering interacti=
ons on the favorite channel, at the right moment, and with a relevant messa=
ge.</span></span></span><br>
=C2=A0</p>

<p><span style=3D"font-size:14px;"><span style=3D"font-family:Open Sans;"><=
span lang=3D"EN-US">In order to support you in this sense, Vocalcom is evol=
ving its offer toward a <strong>multichannel solution</strong>, which enabl=
es the company to reinforce its strategic positioning with a complete socia=
l messaging offer.</span></span></span><br>
=C2=A0</p>

<p><span style=3D"font-size:14px;"><span style=3D"font-family:Open Sans;"><=
span lang=3D"EN-US">In this clip, discover a snippet of customer service tr=
ends with Eric Dadian, President of the AFRC, as well as the product and bu=
siness evolution of Vocalcom, with Karine Palacios, CPO and Ombeline Bernar=
d-Manusset Alan, CRO.</span></span></span><br>
=C2=A0</p>

<p><span style=3D"font-size:14px;"><span style=3D"font-family:Open Sans;">H=
appy viewing,</span></span></p>
<span style=3D'font-family:"Open Sans",sans-serif'> </span> <span style=3D"=
font-size:14px;"><span style=3D"font-family:Open Sans;"><span style=3D"line=
-height:normal"> </span></span></span> <span style=3D"font-size:11.0pt"><sp=
an style=3D"line-height:107%"><span style=3D'font-family:"Calibri",sans-ser=
if'> </span></span></span><span style=3D"font-family:Open Sans;"><span styl=
e=3D"font-size:14px;"><span style=3D"line-height:150%"> </span></span></spa=
n>
</div>
</div>
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                       <td style=3D"border-radius: 4px;" bgcolor=3D"#24b7c3=
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			     =20

=20
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sition: relative;">
<p><strong><span style=3D"font-size:20px;"><a href=3D"http://link.vocalcom.=
com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa1iiYEL0kixsliBEVpwt0bHopzrYKOqN1DxH=
2jiBT3LnPkKnspCdqI-2Bs03uL9iR1UjY3yLCh08WC5hGLEgwsCHRnaX-2FZ-2F7glDlhitl8jY=
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gR3t0bYV">vocalcom.com</a></span></strong><br>
<br>
<a href=3D"http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa6Dz=
5iAWo4BLBOkVduC-2FE5kec6VrSu63C6QD4kgW2Mn8cl2gC7YmBu-2FOSKDsNHi4UZz21Zfzyy3=
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cLvttK509jIJeFT-2BchvWHeg8h22P6bzusF7nGE1izt-2BbOO" style=3D"text-decoratio=
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g" style=3D"height:30px; width:30px" width=3D"30"></a><a href=3D"http://lin=
k.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa2Ygpl6EVQL2eBzuUC9tpp5cR=
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5Evn96PkREVZo1cc5pL-2BMB4-2FENvSz1pBcB1YSXm" style=3D"text-decoration-line:=
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zasrx9Ado0jHS5prJL9vYJVL5DOPgEWGk2kRnGvKFt1Y7CIbogdz2t0NV7zSDTLjPkvPVgCaYlq=
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                                                  </td>
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                                          </td>
                                        </tr>
                                      </tbody>
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                                  </td>
                                </tr>
                              </tbody>
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                          </td>
                        </tr>
                      </tbody>
                    </table>
                 =20
				                                                                       =
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h: 100% !important" cellpadding=3D"0" cellspacing=3D"0" dest=3D"">
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padding: 8px 0px; text-align: center; font-family: arial, helvetica, sans-s=
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<p><a href=3D"http://link.vocalcom.com/ls/click?upn=3DCze7XOK6qbsRWijCs0GOa=
5W3t-2ByPuw6Yx-2FrMZk4iugwKeolfRLUkugK7ZGQRggpBUcNcMLI2BxHkvlXz6N1sP1ocwJc4=
pObUf-2FY07UmKPQ-2FAmoneDchAZQ6EM7L9ca8OcBfM3aTum0y11twf1PGLalqHkOibU41FIFN=
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sOAgQOgtMWTIyJ3egyt5-2BK16-2Fh62jjyNT8bZqCLIX3R14LKZCUcXQwu6AATda1EiYVN1K0e=
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</td>
            </tr>
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      </td>
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</td>
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              </tbody>
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          </td>
        </tr>
      </tbody>
    </table>
   =20
   =20
 =20

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