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Subject: =?utf-8?Q?Upgrade=20IT=20Services=20with=20ISO=2FIEC=2020000=2D1=3A2018?=
From: SIS Certifications Pvt Ltd <marketing@siscertifications.com>
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Date: Tue,  2 Sep 2025 08:48:40 +0000
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** ISO/IEC 20000-1:2018 is the international standard for Information Tech=
nology Service Management Systems.
------------------------------------------------------------

**
------------------------------------------------------------

It outlines the requirements for an organization to establish=2C implement=
=2C maintain=2C and continually improve a Service Management System. This=
 standard helps organizations deliver effective and efficient IT services=
 to customers while also improving their processes and performance. This a=
chievement reflects our dedication to upholding the highest standards in I=
nformation Technology IT Service Management Systems.
Get to Know SIS (https://docs.google.com/spreadsheets/d/1aHxo44P6Pb5hXy8Ih=
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ing-left:0;border:0;border-radius:0" valign=3D"top" id=3D"b5"><table width=
=3D"100%" style=3D"border:0;background-color:transparent;border-radius:0;b=
order-collapse:separate"><tbody><tr><td style=3D"padding-left:20px;padding=
-right:20px;padding-top:20px;padding-bottom:20px" class=3D"mceTextBlockCon=
tainer"><div data-block-id=3D"5" class=3D"mceText" id=3D"d5" style=3D"widt=
h:100%"><h3><strong><span style=3D"color:#ffffff;"><span style=3D"font-fam=
ily: 'Times New Roman'=2C Times=2C Baskerville=2C Georgia=2C serif"><span=
 style=3D"background-color: transparent">ISO/IEC 20000-1:2018 is the inter=
national standard for Information Technology Service Management Systems. <=
/span></span></span></strong></h3><h3></h3><p style=3D"text-align: left;"=
 class=3D"last-child"><span style=3D"color:#ffffff;"><span style=3D"font-s=
ize: 20px"><span style=3D"font-family: 'Times New Roman'=2C Times=2C Baske=
rville=2C Georgia=2C serif"><span style=3D"background-color: transparent">=
It outlines the requirements for an organization to establish=2C implement=
=2C maintain=2C and continually improve a Service Management System. This=
 standard helps organizations deliver effective and efficient IT services=
 to customers while also improving their processes and performance. This a=
chievement reflects our dedication to upholding the highest standards in I=
nformation Technology IT Service Management Systems.</span></span></span><=
span style=3D"font-family: 'Segoe UI Historic'=2C 'Segoe UI'=2C Helvetica=
=2C Arial=2C sans-serif"><span style=3D"background-color: transparent"><br=
 /></span></span></span></p></div></td></tr></tbody></table></td></tr></tb=
ody></table></td></tr><tr><td valign=3D"top" class=3D"mceGutterContainer"=
 id=3D"gutterContainerId-25"><table border=3D"0" cellpadding=3D"0" cellspa=
cing=3D"0" width=3D"100%" style=3D"border-collapse:separate" role=3D"prese=
ntation"><tbody><tr><td style=3D"background-color:#dae356;padding-top:8px;=
padding-bottom:8px;padding-right:0;padding-left:0;border:0;border-radius:0=
" valign=3D"top" class=3D"mceLayoutContainer" id=3D"b25"><table align=3D"c=
enter" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" rol=
e=3D"presentation" data-block-id=3D"25" id=3D"section_a226515431e2242b464c=
af0f70f2fcd1" class=3D"mceLayout"><tbody><tr class=3D"mceRow"><td style=3D=
"background-position:center;background-repeat:no-repeat;background-size:co=
ver" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0=
" width=3D"100%" role=3D"presentation"><tbody><tr><td valign=3D"top" class=
=3D"mceColumn" id=3D"mceColumnId--12" data-block-id=3D"-12" colspan=3D"12"=
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dth=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"border:0;border=
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le=3D"background-position:center;background-repeat:no-repeat;background-si=
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er=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presen=
tation" data-block-id=3D"24"><tbody><tr class=3D"mceRow"><td style=3D"back=
ground-position:center;background-repeat:no-repeat;background-size:cover;p=
adding-top:0px;padding-bottom:0px" valign=3D"top"><table border=3D"0" cell=
padding=3D"0" cellspacing=3D"24" width=3D"100%" style=3D"table-layout:fixe=
d" role=3D"presentation"><colgroup><col span=3D"1" width=3D"8.333333333333=
332%" /><col span=3D"1" width=3D"8.333333333333332%" /><col span=3D"1" wid=
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><col span=3D"1" width=3D"8.333333333333332%" /><col span=3D"1" width=3D"8=
=2E333333333333332%" /><col span=3D"1" width=3D"8.333333333333332%" /><col s=
pan=3D"1" width=3D"8.333333333333332%" /><col span=3D"1" width=3D"8.333333=
333333332%" /><col span=3D"1" width=3D"8.333333333333332%" /><col span=3D"=
1" width=3D"8.333333333333332%" /><col span=3D"1" width=3D"8.3333333333333=
32%" /></colgroup><tbody><tr><td style=3D"padding-top:0;padding-bottom:0"=
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lspacing=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td style=
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right:15px;padding-left:15px;border:0;border-radius:0" valign=3D"top" clas=
s=3D"mceButtonBlockContainer" align=3D"left" id=3D"b26"><div></div><table align=3D"left" border=3D"0" cellpadding=3D"0" cellspac=
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ata-block-id=3D"26" class=3D"mceButtonContainer"><tbody><tr class=3D"mceSt=
andardButton"><td style=3D"background-color:#2a3544;border-radius:50px;tex=
t-align:center" valign=3D"top" class=3D"mceButton"><a href=3D"https://sisc=
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k" style=3D"background-color:#2a3544;border-radius:50px;border:2px none #f=
f6e4d;color:#ffffff;display:block;font-family:'Helvetica Neue'=2C Helvetic=
a=2C Arial=2C Verdana=2C sans-serif;font-size:18px;font-weight:bold;font-s=
tyle:normal;padding:16px 28px;text-decoration:none;text-align:center;direc=
tion:ltr;letter-spacing:0px" rel=3D"noreferrer">Get to Know SIS</a></td></=
tr></tbody></table><div></div><table align=3D"left" borde=
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ntainer"><tbody><tr>

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bottom:15px;padding-right:15px;padding-left:15px;border:0;border-radius:0"=
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lass=3D"mceButtonContainer"><tbody><tr class=3D"mceStandardButton"><td sty=
le=3D"background-color:#2a3544;border-radius:50px;text-align:center" valig=
n=3D"top" class=3D"mceButton"><a href=3D"https://siscertifications.us5.lis=
t-manage.com/track/click?u=3D4d1d02a0941d13a09d76e2b93&id=3D928ee9dc56&e=
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und-color:#2a3544;border-radius:50px;border:2px none #ff6e4d;color:#ffffff=
;display:block;font-family:'Helvetica Neue'=2C Helvetica=2C Arial=2C Verda=
na=2C sans-serif;font-size:18px;font-weight:bold;font-style:normal;padding=
:16px 28px;text-decoration:none;text-align:center;direction:ltr;letter-spa=
cing:0px" rel=3D"noreferrer">Chat on WhatsApp</a></td></tr></tbody></table=
><div></div><table align=3D"right" border=3D"0" cellpaddi=
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=3D"mceButtonContainer"><tbody><tr>

</tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><=
/td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></tab=
le></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody><=
/table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbo=
dy></table></td></tr></tbody></table></td></tr></tbody></table></td></tr><=
/tbody></table><=
/td></tr></tbody><tbody data-block-id=3D"19" class=3D"mceWrapper"><tr><td=
 style=3D"background-color:transparent" valign=3D"top" align=3D"center" cl=
ass=3D"mceSectionBody"><table border=3D"0" cellpadding=3D"0" ce=
llspacing=3D"0" width=3D"100%" style=3D"max-width:660px" role=3D"presentat=
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0" cellspacing=3D"0" width=3D"100%" role=3D"presentation" data-block-id=3D=
"18"><tbody><tr class=3D"mceRow"><td style=3D"background-position:center;b=
ackground-repeat:no-repeat;background-size:cover" valign=3D"top"><table bo=
rder=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"pres=
entation"><tbody><tr><td style=3D"padding-top:0;padding-bottom:0" valign=
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pacing=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"=
padding-top:0;padding-bottom:0;padding-right:0;padding-left:0" valign=3D"t=
op" class=3D"mceGutterContainer" id=3D"gutterContainerId-28"><table border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"border-=
collapse:separate" role=3D"presentation"><tbody><tr><td style=3D"padding-t=
op:0;padding-bottom:0;padding-right:0;padding-left:0;border:0;border-radiu=
s:0" valign=3D"top" id=3D"b28"><table width=3D"100%" style=3D"border:0;bac=
kground-color:transparent;border-radius:0;border-collapse:separate"><tbody=
><tr><td style=3D"padding-left:24px;padding-right:24px;padding-top:12px;pa=
dding-bottom:12px" class=3D"mceTextBlockContainer"><div data-block-id=3D"2=
8" class=3D"mceText" id=3D"d28" style=3D"width:100%"><p class=3D"last-chil=
d"><strong><span style=3D"font-size: 25px"><span style=3D"font-family: 'Ti=
mes New Roman'=2C Times=2C Baskerville=2C Georgia=2C serif">Be Part of Our=
 Social Family</span></span></strong></p></div></td></tr></tbody></table><=
/td></tr></tbody></table></td></tr><tr><td style=3D"background-color:#dae3=
56;padding-top:12px;padding-bottom:12px;padding-right:12px;padding-left:12=
px;border:0;border-radius:0" valign=3D"top" class=3D"mceLayoutContainer" i=
d=3D"b13"><table align=3D"center" border=3D"0" cellpadding=3D"0" cellspaci=
ng=3D"0" width=3D"100%" role=3D"presentation" data-block-id=3D"13"><tbody>=
<tr class=3D"mceRow"><td style=3D"background-color:#dae356;background-posi=
tion:center;background-repeat:no-repeat;background-size:cover;padding-top:=
0px;padding-bottom:0px" valign=3D"top"><table border=3D"0" cellpadding=3D"=
0" cellspacing=3D"24" width=3D"100%" role=3D"presentation"><tbody><tr><td=
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0" cellspacing=3D"0" role=3D"presentation" class=3D"mceSocialFollowBlock"=
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--[if mso]><table align=3D"left" border=3D"0" cellspacing=3D "0" cellpadd=
ing=3D"0"><tr><![endif]--><table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" style=3D"display:inline;float:left" role=3D"presentation"><tb=
ody><tr><td style=3D"padding-top:3px;padding-bottom:3px;padding-left:16px;=
padding-right:16px" valign=3D"top" class=3D"mceSocialFollowIcon" align=3D"=
center" width=3D"32"><a href=3D"https://siscertifications.us5.list-manage.=
com/track/click?u=3D4d1d02a0941d13a09d76e2b93&id=3Daa60da597f&e=3D88b06c81d1" target=3D"_blank" rel=3D"noreferrer"><img class=3D"mceSocialFollowIma=
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ign=3D"left" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"dis=
play:inline;float:left" role=3D"presentation"><tbody><tr><td style=3D"padd=
ing-top:3px;padding-bottom:3px;padding-left:16px;padding-right:16px" valig=
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tr></tbody></table><table align=3D"left" border=3D"0"=
 cellpadding=3D"0" cellspacing=3D"0" style=3D"display:inline;float:left" r=
ole=3D"presentation"><tbody><tr><td style=3D"padding-top:3px;padding-botto=
m:3px;padding-left:16px;padding-right:16px" valign=3D"top" class=3D"mceSoc=
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lass=3D"mceSocialFollowImage" width=3D"32" height=3D"32" alt=3D"LinkedIn i=
con" src=3D"https://cdn-images.mailchimp.com/icons/social-block-v3/block-i=
cons-v3/linkedin-icon-color-40.png" /></a></td></tr></tbody></table><table align=3D"left" border=3D"0" cellpadding=3D"0" cellsp=
acing=3D"0" style=3D"display:inline;float:left" role=3D"presentation"><tbo=
dy><tr><td style=3D"padding-top:3px;padding-bottom:3px;padding-left:16px;p=
adding-right:16px" valign=3D"top" class=3D"mceSocialFollowIcon" align=3D"c=
enter" width=3D"32"><a href=3D"https://siscertifications.us5.list-manage.c=
om/track/click?u=3D4d1d02a0941d13a09d76e2b93&id=3De8f4bbdc73&e=3D88b06c81d1" target=3D"_blank" rel=3D"noreferrer"><img class=3D"mceSocialFollowImag=
e" width=3D"32" height=3D"32" alt=3D"YouTube icon" src=3D"https://cdn-imag=
es.mailchimp.com/icons/social-block-v3/block-icons-v3/youtube-icon-color-4=
0.png" /></a></td></tr></tbody></table><!-=
-[if mso]></tr></table><![endif]--></td></tr></tbody></table></td></tr><=
/tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></=
tr><tr><td style=3D"background-color:transparent;padding-top:10px;padding-=
bottom:10px;padding-right:10px;padding-left:10px;border:0;border-radius:0"=
 valign=3D"top" class=3D"mceLayoutContainer" id=3D"b17"><table align=3D"ce=
nter" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=
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6d2e9ac7c10" class=3D"mceFooterSection"><tbody><tr class=3D"mceRow"><td st=
yle=3D"background-color:transparent;background-position:center;background-=
repeat:no-repeat;background-size:cover" valign=3D"top"><table border=3D"0"=
 cellpadding=3D"0" cellspacing=3D"12" width=3D"100%" role=3D"presentation"=
><tbody><tr><td style=3D"padding-top:0;padding-bottom:0" valign=3D"top" cl=
ass=3D"mceColumn" id=3D"mceColumnId--3" data-block-id=3D"-3" colspan=3D"12=
" width=3D"100%"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" w=
idth=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"padding-top:0;=
padding-bottom:0;padding-right:0;padding-left:0" valign=3D"top" class=3D"m=
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background-color:transparent;border-radius:0;border-collapse:separate"><tb=
ody><tr><td style=3D"padding-left:50px;padding-right:50px;padding-top:30px=
;padding-bottom:50px" class=3D"mceTextBlockContainer"><div data-block-id=
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00%"><p style=3D"line-height: 1.25; mso-line-height-alt: 125%;" class=3D"l=
ast-child"><a href=3D"https://mailchi.mp/d209b44fc9dd/upgrade-it-services-=
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" role=3D"presentation" data-block-id=3D"-2"><tbody><tr class=3D"mceRow"><=
td style=3D"background-position:center;background-repeat:no-repeat;backgro=
und-size:cover;padding-top:0px;padding-bottom:0px" valign=3D"top"><table b=
order=3D"0" cellpadding=3D"0" cellspacing=3D"24" width=3D"100%" role=3D"pr=
esentation"><tbody></tbody></table></td></tr></tbody></table></td></tr></t=
body></table></td></tr></tbody></table></td></tr></tbody></table></td></tr=
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