22

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Envelope-to: info@autozone.com.sa
Delivery-date: Tue, 10 Mar 2026 19:45:26 +0000
MIME-Version: 1.0
References: <CANiHGYWJ7x+Mqm424U400OExj+Qywb356xDri_dxGTL0a3AVfQ@mail.gmail.com>
 <CANiHGYVnt3PZfFvrpKHVf4nA4FTCcg_AjcF_LDmQtk=HK4KobA@mail.gmail.com>
 <CANiHGYW6Qy1gif1NeVXr+mFZaX=2MH0OuvFM7J7GCpw5QKmF6g@mail.gmail.com> <CANiHGYXeRXC_YjFKXg+OLPjJ+XzWpPBcRU98Ek4NN82rGwoFaQ@mail.gmail.com>
In-Reply-To: <CANiHGYXeRXC_YjFKXg+OLPjJ+XzWpPBcRU98Ek4NN82rGwoFaQ@mail.gmail.com>
From: Zubair Patel <zubair.jti@gmail.com>
Date: Tue, 10 Mar 2026 22:44:29 +0300
Message-ID: <CANiHGYW8CqZb=6n5BBDBXMWViejSNygB6KXhRzq1VZmYU1x9RA@mail.gmail.com>
Subject: Re: Urgent: Correction of Vehicle Registration
To: we_care@autozone.com.sa, info@autozone.com.sa
Content-Type: multipart/alternative; boundary="00000000000014cf6b064cb0c081"

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REMINDER !!!!!!!!!!

I am writing to raise a serious concern regarding my Toyota Corolla,
purchased from your Autozone showroom (Khurais-Riyadh) around 10 months
ago, with authorization from my employer.

!! My company issued an official authorization letter (khitab) with a
Chamber of Commerce stamp, clearly mentioning the Owner ID on which the
vehicle was to be registered. Despite this, the car was registered under a
different ID number. I informed the showroom about this mistake 10 months
ago and requested immediate correction, but until today the car is still
registered under the wrong ID. Because of this error, I am facing serious
problems. My car insurance cannot be issued, and I am being charged
insurance fines. In case any accident happens while the car is not properly
insured, who will take responsibility for the consequences? This situation
is causing me a lot of stress and financial risk. My company has now issued
a new authorization letter for ownership transfer so that this matter can
finally be corrected. This process should normally be completed within 1=E2=
=80=932
days. Therefore, I strongly request you to:
             - Process and complete the ownership transfer to the correct
ID immediately

*Thanks & Regards **=F0=9F=99=82*

*Zubair ValiCell     :     +966 51 001 0185**Email  :
 zubair.jti@gmail.com <zubair.jti@gmail.com>*

On Mon, 2 Mar 2026, 5:34=E2=80=AFam Zubair Patel, <zubair.jti@gmail.com> wr=
ote:

> *REMINDER !!!!!!!!!!*
>
>  I* am writing to raise a serious concern regarding my Toyota Corolla,
> purchased from your Autozone showroom (Khurais-Riyadh)* *around 10 months
> ago, with authorization from my employer. Before purchasing the car, I pa=
id
> an amount of 500 SAR as a deposit.  Later, I paid the full price of the c=
ar
> by cheque.  At that time, I clearly requested that the 500 SAR deposit
> should be refunded to me.  However, even after more than 10 months, this
> deposit has still not been returned. *
>
> *!! The second and more important issue is related to vehicle
> registration.  My company issued an official authorization letter (khitab=
)
> with a Chamber of Commerce stamp, clearly mentioning the Owner ID on whic=
h
> the vehicle was to be registered.  Despite this, the car was registered
> under a different ID number.  I informed the showroom about this mistake =
10
> months ago and requested immediate correction,  but until today the car i=
s
> still registered under the wrong ID. Because of this error,  I am facing
> serious problems. My car insurance cannot be issued,  and I am being
> charged insurance fines.  In case any accident happens while the car is n=
ot
> properly insured,  who will take responsibility for the consequences?* *T=
his
> situation is causing me a lot of stress and financial risk*. *My company
> has now issued a new authorization letter for ownership transfer so that
> this matter can finally be corrected.  This process should normally be
> completed within 1=E2=80=932 days. Therefore, I strongly request you to: =
*
> *             - Process and complete the ownership transfer to the correc=
t
> ID immediately*
> *             - Refund my 500 SAR deposit without any further delay.*
>
> On Sun, Mar 1, 2026 at 6:08=E2=80=AFAM Zubair Patel <zubair.jti@gmail.com=
> wrote:
>
>> Reminder......
>>
>>
>>
>> *Thanks & Regards *
>>
>>
>>
>> *Zubair ValiCell     :     +966 51 001 0185**Email  :
>>  zubair.jti@gmail.com <zubair.jti@gmail.com>*
>>
>>
>>
>>
>> On Wed, 25 Feb 2026, 6:25=E2=80=AFam Zubair Patel, <zubair.jti@gmail.com=
> wrote:
>>
>>> REMINDER !!!
>>>
>>>
>>>
>>> *Thanks & Regards **=F0=9F=99=82*
>>>
>>>
>>>
>>> *Zubair ValiCell     :     +966 51 001 0185**Email  :
>>>  zubair.jti@gmail.com <zubair.jti@gmail.com>*
>>>
>>>
>>>
>>>
>>> On Tue, 24 Feb 2026, 4:46=E2=80=AFam Zubair Patel, <zubair.jti@gmail.co=
m> wrote:
>>>
>>>> Dear Sir/Madam,
>>>>
>>>> I am writing to raise a serious concern regarding my Toyota Corolla,
>>>> purchased from your Autozone showroom around 10 months ago, with
>>>> authorization from my employer. Before purchasing the car, I paid an a=
mount
>>>> of 500 SAR as a deposit.  Later, I paid the full price of the car by
>>>> cheque.  At that time, I clearly requested that the 500 SAR deposit sh=
ould
>>>> be refunded to me.  However, even after more than 10 months, this depo=
sit
>>>> has still not been returned.
>>>>
>>>> The second and more important issue is related to the vehicle
>>>> registration.  My company issued an official authorization letter (khi=
tab)
>>>> with Chamber of Commerce stamp, clearly mentioning the Owner ID on whi=
ch
>>>> the vehicle was to be registered.  Despite this, the car was registere=
d
>>>> under a different ID number.  I informed the showroom about this mista=
ke 10
>>>> months ago and requested immediate correction,  but until today the ca=
r is
>>>> still registered under the wrong ID. Because of this error,  I am faci=
ng
>>>> serious problems. My car insurance cannot be issued,  and I am being
>>>> charged insurance fines.  In case any accident happens while the car i=
s not
>>>> properly insured,  who will take responsibility for the consequences? =
This
>>>> situation is causing me a lot of stress and financial risk. *My
>>>> company has now issued a new authorization letter for ownership transf=
er so
>>>> that this matter can finally be corrected.  This process should normal=
ly be
>>>> completed within 1=E2=80=932 days. Therefore, I strongly request you t=
o: *
>>>> *             - Process and complete the ownership transfer to the
>>>> correct ID immediately, within the next 2 days. *
>>>> *             - Refund my 500 SAR deposit without any further delay.*
>>>> *If these two issues (refund and ownership transfer) are not fully
>>>> resolved within 2 days, I will have no option but to file an official
>>>> complaint with the police and other concerned authorities.*
>>>> Please treat this matter as very urgent and confirm the actions taken
>>>> by your side.
>>>>
>>>>
>>>>
>>>> *Thanks & Regards **=F0=9F=99=82*
>>>>
>>>>
>>>>
>>>> *Zubair ValiCell     :     +966 51 001 0185**Email  :
>>>>  zubair.jti@gmail.com <zubair.jti@gmail.com>*
>>>>
>>>>
>>>>
>>>>
>
> --
>
>
> *Thanks & Regards **=F0=9F=99=82*
>
>
>
> *Zubair ValiCell     :     +966 51 001 0185**Email  :
>  zubair.jti@gmail.com <zubair.jti@gmail.com>*
>
>
>
>

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<div dir=3D"auto"><div><br></div><div dir=3D"auto">REMINDER !!!!!!!!!!</div=
><div dir=3D"auto"><br></div><div dir=3D"auto">=C2=A0I am writing to raise =
a serious concern regarding my Toyota Corolla, purchased from your Autozone=
 showroom (Khurais-Riyadh) around 10 months ago, with authorization from my=
 employer.=C2=A0</div><div dir=3D"auto"><br></div><div dir=3D"auto">!! My c=
ompany issued an official authorization letter (khitab) with a Chamber of C=
ommerce stamp, clearly mentioning the Owner ID on which the vehicle was to =
be registered.  Despite this, the car was registered under a different ID n=
umber.  I informed the showroom about this mistake 10 months ago and reques=
ted immediate correction,  but until today the car is still registered unde=
r the wrong ID. Because of this error,  I am facing serious problems. My ca=
r insurance cannot be issued,  and I am being charged insurance fines.  In =
case any accident happens while the car is not properly insured,  who will =
take responsibility for the consequences? This situation is causing me a lo=
t of stress and financial risk. My company has now issued a new authorizati=
on letter for ownership transfer so that this matter can finally be correct=
ed.  This process should normally be completed within 1=E2=80=932 days. The=
refore, I strongly request you to:=C2=A0</div><div dir=3D"auto">=C2=A0 =C2=
=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0- Process and complete the ownership =
transfer to the correct ID immediately</div><div><br></div><div data-smartm=
ail=3D"gmail_signature"><div dir=3D"ltr"><br><br><b><i><font color=3D"#0b53=
94" face=3D"times new roman, serif">Thanks &amp; Regards=C2=A0</font></i></=
b><b style=3D"color:rgb(34,34,34)"><font color=3D"#0b5394" face=3D"times ne=
w roman, serif">=F0=9F=99=82</font></b><div><b><font color=3D"#0b5394" size=
=3D"4" style=3D"font-family:tahoma,sans-serif"><i><br></i></font><font styl=
e=3D"font-size:large" face=3D"garamond, times new roman, serif" color=3D"#0=
000ff">Zubair Vali</font><br><font color=3D"#45818e"><font face=3D"georgia,=
 serif">Cell=C2=A0 =C2=A0 =C2=A0:=C2=A0 =C2=A0 =C2=A0</font><font face=3D"t=
ahoma, sans-serif">+966 51 001 0185</font><br></font></b><font color=3D"#0b=
5394"><b>Email=C2=A0 :=C2=A0 =C2=A0 =C2=A0<u><a href=3D"mailto:zubair.jti@g=
mail.com" target=3D"_blank">zubair.jti@gmail.com</a></u></b></font><br><br>=
<br><br></div></div></div></div><br><div class=3D"gmail_quote gmail_quote_c=
ontainer"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, 2 Mar 2026, 5:34=E2=
=80=AFam Zubair Patel, &lt;<a href=3D"mailto:zubair.jti@gmail.com">zubair.j=
ti@gmail.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" styl=
e=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div di=
r=3D"ltr"><div dir=3D"ltr"><b><font color=3D"#ff0000" style=3D"background-c=
olor:rgb(255,255,0)" size=3D"6">REMINDER !!!!!!!!!!</font></b><div><b><font=
 color=3D"#ff0000" style=3D"background-color:rgb(255,255,0)" size=3D"4"><br=
></font></b></div><div><div dir=3D"auto">=C2=A0I<b> am writing to raise a s=
erious concern regarding my Toyota Corolla, purchased from your <font size=
=3D"4">Autozone showroom (Khurais-Riyadh)</font></b> <b>around 10 months ag=
o, with authorization from my employer. Before purchasing the car, I paid a=
n amount of 500 SAR as a deposit.=C2=A0 Later, I paid the full price of the=
 car by cheque.=C2=A0 At that time, I clearly requested that the 500 SAR de=
posit should be refunded to me.=C2=A0 <u>However, even after more than 10 m=
onths, this deposit has still not been returned.=C2=A0</u></b></div><div di=
r=3D"auto"><b><br></b></div><div dir=3D"auto"><b><font color=3D"#ff0000">!!=
</font> The second and more important issue is related to vehicle registrat=
ion.=C2=A0 My company issued an official authorization letter (khitab) with=
 a Chamber of Commerce stamp, clearly mentioning the Owner ID on which the =
vehicle was to be registered.=C2=A0 Despite this, the car was registered un=
der a different ID number.=C2=A0 I informed the showroom about this mistake=
 10 months ago and requested immediate correction,=C2=A0 but until today th=
e car is still registered under the wrong ID. Because of this error,=C2=A0 =
I am facing serious problems. My car insurance cannot be issued,=C2=A0 and =
I am being charged insurance fines.=C2=A0 In case any accident happens whil=
e the car is not properly insured,=C2=A0 who will take responsibility for t=
he consequences?</b> <b>This situation is causing me a lot of stress and fi=
nancial risk</b>.=C2=A0<b><i><font size=3D"4">My company has now issued a n=
ew authorization letter for ownership transfer so that this matter can fina=
lly be corrected.=C2=A0 This process should normally be completed within 1=
=E2=80=932 days. Therefore, I strongly request you to:=C2=A0</font></i></b>=
</div><div dir=3D"auto"><b><font size=3D"4" style=3D"background-color:rgb(2=
55,255,0)" color=3D"#ff0000">=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=
=A0-=C2=A0<u>Process and complete the ownership transfer to the correct ID =
immediately</u></font></b></div><div dir=3D"auto"><b><font size=3D"4" style=
=3D"background-color:rgb(255,255,0)" color=3D"#ff0000">=C2=A0 =C2=A0 =C2=A0=
 =C2=A0 =C2=A0 =C2=A0 =C2=A0-<u>=C2=A0Refund my 500 SAR deposit without any=
 further delay.</u></font></b></div></div></div><br><div class=3D"gmail_quo=
te"><div dir=3D"ltr" class=3D"gmail_attr">On Sun, Mar 1, 2026 at 6:08=E2=80=
=AFAM Zubair Patel &lt;<a href=3D"mailto:zubair.jti@gmail.com" target=3D"_b=
lank" rel=3D"noreferrer">zubair.jti@gmail.com</a>&gt; wrote:<br></div><bloc=
kquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:=
1px solid rgb(204,204,204);padding-left:1ex"><div dir=3D"auto"><div>Reminde=
r......</div><div><br></div><div><div dir=3D"ltr"><br><br><b><i><font color=
=3D"#0b5394" face=3D"times new roman, serif">Thanks &amp; Regards=C2=A0</fo=
nt></i></b><div><b><font color=3D"#0b5394" size=3D"4" style=3D"font-family:=
tahoma,sans-serif"><i><br></i></font><font style=3D"font-size:large" face=
=3D"garamond, times new roman, serif" color=3D"#0000ff">Zubair Vali</font><=
br><font color=3D"#45818e"><font face=3D"georgia, serif">Cell=C2=A0 =C2=A0 =
=C2=A0:=C2=A0 =C2=A0 =C2=A0</font><font face=3D"tahoma, sans-serif">+966 51=
 001 0185</font><br></font></b><font color=3D"#0b5394"><b>Email=C2=A0 :=C2=
=A0 =C2=A0 =C2=A0<u><a href=3D"mailto:zubair.jti@gmail.com" target=3D"_blan=
k" rel=3D"noreferrer">zubair.jti@gmail.com</a></u></b></font><br><br><br><b=
r></div></div></div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" c=
lass=3D"gmail_attr">On Wed, 25 Feb 2026, 6:25=E2=80=AFam Zubair Patel, &lt;=
<a href=3D"mailto:zubair.jti@gmail.com" target=3D"_blank" rel=3D"noreferrer=
">zubair.jti@gmail.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_q=
uote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,2=
04);padding-left:1ex"><div dir=3D"auto"><div><div><span style=3D"background=
-color:rgb(255,224,130)"><font color=3D"#f44336">REMINDER !!!</font></span>=
</div><div><br></div><div><div dir=3D"ltr"><br><br><b><i><font color=3D"#0b=
5394" face=3D"times new roman, serif">Thanks &amp; Regards=C2=A0</font></i>=
</b><b style=3D"color:rgb(34,34,34)"><font color=3D"#0b5394" face=3D"times =
new roman, serif">=F0=9F=99=82</font></b><div><b><font color=3D"#0b5394" si=
ze=3D"4" style=3D"font-family:tahoma,sans-serif"><i><br></i></font><font st=
yle=3D"font-size:large" face=3D"garamond, times new roman, serif" color=3D"=
#0000ff">Zubair Vali</font><br><font color=3D"#45818e"><font face=3D"georgi=
a, serif">Cell=C2=A0 =C2=A0 =C2=A0:=C2=A0 =C2=A0 =C2=A0</font><font face=3D=
"tahoma, sans-serif">+966 51 001 0185</font><br></font></b><font color=3D"#=
0b5394"><b>Email=C2=A0 :=C2=A0 =C2=A0 =C2=A0<u><a href=3D"mailto:zubair.jti=
@gmail.com" rel=3D"noreferrer noreferrer" target=3D"_blank">zubair.jti@gmai=
l.com</a></u></b></font><br><br><br><br></div></div></div><br><div class=3D=
"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, 24 Feb 2026, 4:=
46=E2=80=AFam Zubair Patel, &lt;<a href=3D"mailto:zubair.jti@gmail.com" rel=
=3D"noreferrer noreferrer" target=3D"_blank">zubair.jti@gmail.com</a>&gt; w=
rote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0p=
x 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir=
=3D"auto"><div>Dear Sir/Madam,</div><div dir=3D"auto"><br></div><div dir=3D=
"auto">I am writing to raise a serious concern regarding my Toyota Corolla,=
 purchased from your Autozone showroom around 10 months ago, with authoriza=
tion from my employer. Before purchasing the car, I paid an amount of 500 S=
AR as a deposit.=C2=A0 Later, I paid the full price of the car by cheque.=
=C2=A0 At that time, I clearly requested that the 500 SAR deposit should be=
 refunded to me.=C2=A0 However, even after more than 10 months, this deposi=
t has still not been returned.=C2=A0</div><div dir=3D"auto"><br></div><div =
dir=3D"auto">The second and more important issue is related to the vehicle =
registration.=C2=A0 My company issued an official authorization letter (khi=
tab) with Chamber of Commerce stamp, clearly mentioning the Owner ID on whi=
ch the vehicle was to be registered.=C2=A0 Despite this, the car was regist=
ered under a different ID number.=C2=A0 I informed the showroom about this =
mistake 10 months ago and requested immediate correction,=C2=A0 but until t=
oday the car is still registered under the wrong ID. Because of this error,=
=C2=A0 I am facing serious problems. My car insurance cannot be issued,=C2=
=A0 and I am being charged insurance fines.=C2=A0 In case any accident happ=
ens while the car is not properly insured,=C2=A0 who will take responsibili=
ty for the consequences? This situation is causing me a lot of stress and f=
inancial risk. <b>My company has now issued a new authorization letter for =
ownership transfer so that this matter can finally be corrected.=C2=A0 This=
 process should normally be completed within 1=E2=80=932 days. Therefore, I=
 strongly request you to:=C2=A0</b></div><div dir=3D"auto"><b>=C2=A0 =C2=A0=
 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0- <u>Process and complete the ownership =
transfer to the correct ID immediately, within the next 2 days.=C2=A0</u></=
b></div><div dir=3D"auto"><b>=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=
=A0-<u> Refund my 500 SAR deposit without any further delay.</u></b></div><=
div dir=3D"auto"><b style=3D"background-color:rgb(255,224,130)">If these tw=
o issues (refund and ownership transfer) are not fully resolved within 2 da=
ys, I will have no option but to file an official complaint with the police=
 and other concerned authorities.</b></div><div dir=3D"auto">Please treat t=
his matter as very urgent and confirm the actions taken by your side.</div>=
<div><br></div><div><div dir=3D"ltr"><br><br><b><i><font color=3D"#0b5394" =
face=3D"times new roman, serif">Thanks &amp; Regards=C2=A0</font></i></b><b=
 style=3D"color:rgb(34,34,34)"><font color=3D"#0b5394" face=3D"times new ro=
man, serif">=F0=9F=99=82</font></b><div><b><font color=3D"#0b5394" size=3D"=
4" style=3D"font-family:tahoma,sans-serif"><i><br></i></font><font style=3D=
"font-size:large" face=3D"garamond, times new roman, serif" color=3D"#0000f=
f">Zubair Vali</font><br><font color=3D"#45818e"><font face=3D"georgia, ser=
if">Cell=C2=A0 =C2=A0 =C2=A0:=C2=A0 =C2=A0 =C2=A0</font><font face=3D"tahom=
a, sans-serif">+966 51 001 0185</font><br></font></b><font color=3D"#0b5394=
"><b>Email=C2=A0 :=C2=A0 =C2=A0 =C2=A0<u><a href=3D"mailto:zubair.jti@gmail=
.com" rel=3D"noreferrer noreferrer noreferrer" target=3D"_blank">zubair.jti=
@gmail.com</a></u></b></font><br><br><br><br></div></div></div></div>
</blockquote></div></div></div>
</blockquote></div>
</blockquote></div><div><br clear=3D"all"></div><div><br></div><span class=
=3D"gmail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_s=
ignature"><div dir=3D"ltr"><br><br><b><i><font color=3D"#0b5394" face=3D"ti=
mes new roman, serif">Thanks &amp; Regards=C2=A0</font></i></b><b style=3D"=
color:rgb(34,34,34)"><font color=3D"#0b5394" face=3D"times new roman, serif=
">=F0=9F=99=82</font></b><div><b><font color=3D"#0b5394" size=3D"4" style=
=3D"font-family:tahoma,sans-serif"><i><br></i></font><font style=3D"font-si=
ze:large" face=3D"garamond, times new roman, serif" color=3D"#0000ff">Zubai=
r Vali</font><br><font color=3D"#45818e"><font face=3D"georgia, serif">Cell=
=C2=A0 =C2=A0 =C2=A0:=C2=A0 =C2=A0 =C2=A0</font><font face=3D"tahoma, sans-=
serif">+966 51 001 0185</font><br></font></b><font color=3D"#0b5394"><b>Ema=
il=C2=A0 :=C2=A0 =C2=A0 =C2=A0<u><a href=3D"mailto:zubair.jti@gmail.com" ta=
rget=3D"_blank" rel=3D"noreferrer">zubair.jti@gmail.com</a></u></b></font><=
br><br><br><br></div></div></div></div>
</blockquote></div>

--00000000000014cf6b064cb0c081--

MR SKB