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Envelope-to: quote@autozone.com.sa
Delivery-date: Wed, 11 Mar 2026 13:09:54 +0000
Date: Wed, 11 Mar 2026 18:31:24 +0530 (IST)
From: "Karthikeyan from Zoho Survey" <karthikeyan@zohocorp.com>
To: quote@autozone.com.sa
Message-ID: <zcb.3z719d005179b9f5232783cf8ed45b2bab3da7ca4f02a6ad2c2040236dfd154c6e.13f31fb18361f279.1773234084814@zohoma.zohocorp.com>
Subject: 93% of buyers read reviews first. Insights inside.
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https://www.zoho.com/survey/  =20
           =20
 =20
Ask before they post  a public review!  =20
Don=E2=80=99t wait for the One-Star.   Collect feedback before it reaches G=
oogle.       =20
 =20
If customers can post a public review, why send a survey?   =20
 =20
93% of consumers read reviews before making a first-time purchase.Here=E2=
=80=99s the risk, negative reviews influence decisions the most.By the time=
 someone posts a public complaint, the damage is already visible.Most unhap=
py customers aren=E2=80=99t trying to hurt your brand.They simply want to b=
e heard. If you don=E2=80=99t give them a private space to speak up, they w=
ill find a public one.That=E2=80=99s why surveys matter.   =20
                    =20
 A survey reaches customers earlier.It gives them a safe space to share wha=
t went wrong, before it turns into a one-star review.It helps you fix issue=
s faster, retain more customers, and protect your reputation.          =20
 =20
The 60-Second Insight   =20
 =20
CSAT questions with emoji-based answer choices followed by an open-ended qu=
estion saw a 28% lift in response quality.Emojis make it easy to respond.Op=
en-ended follow-ups tell you what needs fixing.Better responses mean faster=
 fixes and faster fixes mean fewer public complaints.   =20
                    =20
 Try in your survey.          =20
                             AI is everywhere. In every tool. In every pitc=
h.  =20
 But here=E2=80=99s the real question: Is it helping you think better or ju=
st faster?  =20
    =20
 When it comes to surveys, speed isn=E2=80=99t enough.The quality of your q=
uestions decides the quality of your insight.If you want to catch problems =
before they turn into public reviews, your questions need to be clear, thou=
ghtful, and structured well. Give  a simple prompt, from =E2=80=9Cquick cus=
tomer feedback to =E2=80=9Ccomplex market research study and generate a rea=
dy-to-send survey in minutes.              =20
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 https://www.zoho.com/survey/signup.html  Try AI Survey -It's free [ https:=
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=80=99s the real issue.So we created research-backed, ready-to-use template=
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 In this insight blog, we break down the most important questions to ask, w=
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tml ] =20
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 Reply to this email with one thing you wish Zoho Survey had.The best ideas=
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 We=E2=80=99ll feature your survey business story in our newsletter, so the=
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   https://www.zoho.com/                                    =20

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o Survey" href=3D"https://Zoho-ztl.maillist-manage.in/click/13f31fb18361f27=
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e=3D"Zoho Survey">                                                         =
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            </td>                                     </tr>                =
                     <tr>                                         <td>     =
                                        <p style=3D"font-size: 14px;color: =
#fff; font-family: Arial, Helvetica, sans-serif; line-height: 48px;  text-a=
lign: center; margin:25px 0 0 0;"><span style=3D"font-size: 40px; color: #0=
F44BE; font-weight: 600; display: block;">Ask before they post</span>      =
                                         <span style=3D"font-size: 40px; co=
lor: #0F44BE; font-weight: 600; display: block;">a public review!</span> </=
p>                                             <p style=3D"width:100%; max-=
width: 320px; margin:15px auto 0 auto; font-size: 16px;color: #000; font-fa=
mily: Arial, Helvetica, sans-serif;line-height: 24px; font-weight: 500; tex=
t-align: center;">Don&rsquo;t wait for the One-Star.   Collect feedback bef=
ore it reaches Google.</p>                                         </td>   =
                                  </tr>                                  </=
tbody>                               </table>                            </=
td>                         </tr>                          <tr>            =
                <td align=3D"left" style=3D"font-size: 24px; font-family: A=
rial, Helvetica, sans-serif;font-weight: 700; padding: 5px 0 15px 0; color:=
 #000; letter-spacing: -0.8px;" valign=3D"middle">                         =
      <p style=3D"width: 500px; margin: 0 auto;">If customers can post a pu=
blic review, why send a survey?</p>                            </td>       =
                  </tr>                         <tr>                       =
     <td align=3D"left" style=3D"font-size: 16px; font-family: Arial, Helve=
tica, sans-serif; padding:0 0 20px 0; color: #000; line-height: 26px;" vali=
gn=3D"middle">                               <p style=3D"width: 500px; marg=
in: 0 auto;">93% of consumers read reviews before making a first-time purch=
ase.Here&rsquo;s the risk, negative reviews influence decisions the most.By=
 the time someone posts a public complaint, the damage is already visible.M=
ost unhappy customers aren&rsquo;t trying to hurt your brand.They simply wa=
nt to be heard. If you don&rsquo;t give them a private space to speak up, t=
hey will find a public one.That&rsquo;s why surveys matter.</p>            =
                </td>                         </tr>                        =
  <tr>                            <td class=3D"tdcell" style=3D"padding: 0;=
">                               <table align=3D"center" border=3D"0" cellp=
adding=3D"0" cellspacing=3D"0" style=3D"width:500px;margin:0 auto;" width=
=3D"500px">                                  <tbody>                       =
              <tr>                                        <td class=3D"tdce=
ll" style=3D"width: 500px;">                                           <tab=
le border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%">        =
                                      <tbody>                              =
                   <tr>                                                    =
<td align=3D"center" style=3D"border: none; border-radius: 8px;" valign=3D"=
top">                                                       <table border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%">                 =
                                         <tbody>                           =
                                  <tr>                                     =
                           <td align=3D"left" valign=3D"middle">           =
                                                        <img alt=3D"custome=
rs can post a public review" src=3D"https://stratus.campaign-image.in/image=
s/1773140812496_3_zc_v1_284606048538712648.jpg" style=3D"width:100%; displa=
y:block;" title=3D"customers can post a public review" width=3D"100%">     =
                                                           </td>           =
                                                  </tr>                    =
                                      </tbody>                             =
                          </table>                                         =
           </td>                                                 </tr>     =
                                            <tr>                           =
                         <td align=3D"left" style=3D"font-size: 16px; font-=
family: Arial, Helvetica, sans-serif; width: 500px; padding:20px 0 55px 0; =
color: #000; line-height: 26px;" valign=3D"middle">A survey reaches custome=
rs earlier.It gives them a safe space to share what went wrong, before it t=
urns into a one-star review.It helps you fix issues faster, retain more cus=
tomers, and protect your reputation.                                       =
             </td>                                                 </tr>   =
                                           </tbody>                        =
                   </table>                                        </td>   =
                                  </tr>                                  </=
tbody>                               </table>                            </=
td>                         </tr>                         <tr>             =
               <td align=3D"left" style=3D"font-size: 24px; font-family: Ar=
ial, Helvetica, sans-serif;font-weight: 700; padding: 5px 0 15px 0; color: =
#2B1EC6; letter-spacing: -0.8px;" valign=3D"middle">                       =
        <p style=3D"width: 500px; margin: 0 auto;">The 60-Second Insight</p=
>                            </td>                         </tr>           =
              <tr>                            <td align=3D"left" style=3D"f=
ont-size: 16px; font-family: Arial, Helvetica, sans-serif; padding:0 0 20px=
 0; color: #000; line-height: 26px;" valign=3D"middle">                    =
           <p style=3D"width: 500px; margin: 0 auto;">CSAT questions with e=
moji-based answer choices followed by an open-ended question saw a 28% lift=
 in response quality.Emojis make it easy to respond.Open-ended follow-ups t=
ell you what needs fixing.Better responses mean faster fixes and faster fix=
es mean fewer public complaints.</p>                            </td>      =
                   </tr>                         <tr>                      =
      <td class=3D"tdcell" style=3D"padding: 0;">                          =
     <table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"=
0" style=3D"width:500px;margin:0 auto;" width=3D"500px">                   =
               <tbody>                                     <tr>            =
                            <td class=3D"tdcell">                          =
                 <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" wi=
dth=3D"100%">                                              <tbody>         =
                                        <tr>                               =
                     <td align=3D"center" style=3D"border: none; border-rad=
ius: 8px;" valign=3D"top">                                                 =
      <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%=
">                                                          <tbody>        =
                                                     <tr>                  =
                                              <td align=3D"left" valign=3D"=
middle">                                                                   =
<img alt=3D"The 60-Second Insight" src=3D"https://stratus.campaign-image.in=
/images/1773140812498_4_zc_v1_284606048538712648.jpg" style=3D"width:100%; =
display:block;" title=3D"The 60-Second Insight" width=3D"100%">            =
                                                    </td>                  =
                                           </tr>                           =
                               </tbody>                                    =
                   </table>                                                =
    </td>                                                 </tr>            =
                                     <tr>                                  =
                  <td align=3D"center" style=3D"font-size: 16px; font-famil=
y: Arial, Helvetica, sans-serif; padding:20px 0 20px 0; font-weight: 600; c=
olor: #000; line-height: 26px;" valign=3D"middle">Try in your survey.      =
                                              </td>                        =
                         </tr>                                             =
 </tbody>                                           </table>               =
                         </td>                                     </tr>   =
                               </tbody>                               </tab=
le>                            </td>                         </tr>         =
                                         <tr>                            <t=
d class=3D"tdcell" style=3D"padding: 0;">                               <ta=
ble align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=
=3D"100%">                                  <tbody>                        =
             <tr>                                        <td class=3D"tdcel=
l" style=3D"padding: 0;">                                           <table =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"=
width:100%; margin:40px auto 0 auto; border-radius: 16px;" width=3D"100%"> =
                                             <tbody>                       =
                                                                           =
<tr>                                                    <td class=3D"tdcell=
" style=3D"padding: 0;">                                                   =
    <table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0=
" width=3D"100%">                                                          =
<tbody>                                                             <tr>   =
                                                             <td class=3D"t=
dcell" style=3D"padding: 0;">                                              =
                     <table align=3D"center" border=3D"0" cellpadding=3D"0"=
 cellspacing=3D"0" style=3D"width:90%; border-radius: 12px; background:#004=
EA8; margin:0 auto 0 auto; padding:32px 0;" width=3D"100%">                =
                                                      <tbody>              =
                                                           <tr>            =
                                                                <td class=
=3D"tdcell">                                                               =
                <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" sty=
le=3D"padding: 0 25px; width: 100%;" width=3D"100%; margin:0 auto">        =
                                                                          <=
tbody>                                                                     =
                <tr>                                                       =
                                 <td align=3D"center" style=3D"padding: 10p=
x 0 0 0;border: none; border-radius: 10px;" valign=3D"top">                =
                                                                           =
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%">    =
                                                                           =
               <tbody>                                                     =
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                                                                         <t=
d align=3D"center" style=3D"border-radius: 0;" valign=3D"top" width=3D"80%"=
>                                                                          =
                             <table border=3D"0" cellpadding=3D"0" cellspac=
ing=3D"0" width=3D"100%">                                                  =
                                                        <tbody>            =
                                                                           =
                      <tr>                                                 =
                                                               <td align=3D=
"left" style=3D"font-size: 24px; padding-bottom: 15px; font-family: Arial, =
Helvetica, sans-serif;font-weight: 700; color: #F9B21D;" valign=3D"middle">=
                                                                           =
                                        AI is everywhere. In every tool. In=
 every pitch.                                                              =
                                                  </td>                    =
                                                                           =
              </tr>                                                        =
                                                     <tr>                  =
                                                                           =
                   <td align=3D"left" style=3D"font-size: 16px; padding-bot=
tom: 25px; line-height: 24px; font-family: Arial, Helvetica, sans-serif; co=
lor: #fff;" valign=3D"middle">                                             =
                                                                      But h=
ere&rsquo;s the real question: Is it helping you think better or just faste=
r?                                                                         =
                                       </td>                               =
                                                                           =
   </tr>                                                                   =
                                           <tr>                            =
                                                                           =
         <td align=3D"left" valign=3D"top">                                =
                                                                           =
        <img alt=3D"AI is everywhere" src=3D"https://stratus.campaign-image=
.in/images/1773140812500_5_zc_v1_284606048538712648.png" style=3D"width:100=
%; border-radius: 5px;" title=3D"AI is everywhere" width=3D"590">          =
                                                                           =
                           </td>                                           =
                                                                  </tr>    =
                                                                           =
                              <tr>                                         =
                                                                       <td =
align=3D"left" style=3D"font-size: 16px; padding: 25px 0; line-height: 24px=
; font-family: Arial, Helvetica, sans-serif; color: #fff;" valign=3D"middle=
">                                                                         =
                                         When it comes to surveys, speed is=
n&rsquo;t enough.The quality of your questions decides the quality of your =
insight.If you want to catch problems before they turn into public reviews,=
 your questions need to be clear, thoughtful, and structured well. Give  a =
simple prompt, from &ldquo;quick customer feedback to &ldquo;complex market=
 research study and generate a ready-to-send survey in minutes.            =
                                                                           =
                         </td>                                             =
                                                                </tr>      =
                                                                           =
                         </tbody>                                          =
                                                             </table>      =
                                                                           =
                   </td>                                                   =
                                              </tr>                        =
                                                                      </tbo=
dy>                                                                        =
                   </table>                                                =
                                        </td>                              =
                                                       </tr>               =
                                                                   </tbody>=
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    </table>                                                               =
             </td>                                                         =
                </tr>                                                      =
                   <tr>                                                    =
                        <td class=3D"tdcell">                              =
                                                 <table border=3D"0" cellpa=
dding=3D"0" cellspacing=3D"0" style=3D"padding: 0 25px; width: 100%;" width=
=3D"100%; margin:0 auto">                                                  =
                                <tbody>                                    =
                                                 <tr>                      =
                                                                  <td align=
=3D"center" style=3D"padding: 10px 0 0 0;border: none; border-radius: 10px;=
" valign=3D"top">                                                          =
                                 <table border=3D"0" cellpadding=3D"0" cell=
spacing=3D"0" width=3D"100%">                                              =
                                                <tbody>                    =
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  <tr>                                                                     =
                               <td align=3D"center" style=3D"border-radius:=
 0;" valign=3D"top" width=3D"80%">                                         =
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=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%">                 =
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              <tbody>                                                      =
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                     <td align=3D"left" valign=3D"top">                    =
                                                                           =
                    <img alt=3D"Customer Satisfaction Survey" src=3D"https:=
//stratus.campaign-image.in/images/1773140812503_6_zc_v1_284606048538712648=
.png" style=3D"width:100%; border-radius: 5px;" title=3D"Customer Satisfact=
ion Survey" width=3D"590">                                                 =
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                                                                           =
                                <td align=3D"center" style=3D"font-size: 16=
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nter" style=3D"border-radius: 0;" valign=3D"top" width=3D"80%">            =
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ght: 24px; font-family: Arial, Helvetica, sans-serif; color: #000;" valign=
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to 0 auto;"><a href=3D"https://Zoho-ztl.maillist-manage.in/click/13f31fb183=
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