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✏️ Editing: 1739812377.M471156P1028504.node93.myfcloudin.com,S=8903,W=9089

Envelope-to: we_care@autozone.com.sa
Delivery-date: Mon, 17 Feb 2025 17:12:57 +0000
MIME-Version: 1.0
From: mustafa abdalla <mustafa.abdalla.mo@gmail.com>
Date: Mon, 17 Feb 2025 20:11:58 +0300
Message-ID: <CAKzz+cE36=Rnb4E92+HZu_XZzjyqoo5TNkUSEZdT6_3hzmyiYQ@mail.gmail.com>
Subject: Urgent Follow-up on Unresolved Issue and Poor Service Experience
To: we_care@autozone.com.sa
Content-Type: multipart/alternative; boundary="000000000000dd4888062e599f46"

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Content-Type: text/plain; charset="UTF-8"

Dear Auto zone Team,

I hope this message finds you well. I am writing to express my
dissatisfaction with the service I have received regarding my current
issue. Despite raising the problem with the complaints department two to
three days ago, no follow-up has been made, and the issue remains
unresolved.

If the matter is not resolved by the 18th of this month, I will have no
choice but to cancel my order due to the poor handling, lack of follow-up,
and apparent disregard for customer satisfaction.

Please give this matter your urgent attention and contact me at 0552244974
to discuss further.

Looking forward to your prompt response.

Best regards,

Mostafa Abdullah

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Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">I hope this message=
 finds you well. I am writing to express
my dissatisfaction with the service I have received regarding my current is=
sue.
Despite raising the problem with the complaints department two to three day=
s
ago, no follow-up has been made, and the issue remains unresolved.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">If the matter is no=
t resolved by the 18th of this month, I
will have no choice but to cancel my order due to the poor handling, lack o=
f
follow-up, and apparent disregard for customer satisfaction.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Please give this ma=
tter your urgent attention and contact me
at 0552244974 to discuss further.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Looking forward to =
your prompt response.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Best regards,</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Mostafa Abdullah</p=
>

</p></div>
</div>

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MR SKB