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✏️ Editing: 1739858864.M832112P1259591.node93.myfcloudin.com,S=10487,W=10705

Envelope-to: we_care@autozone.com.sa
Delivery-date: Tue, 18 Feb 2025 06:07:44 +0000
MIME-Version: 1.0
References: <CAKzz+cE36=Rnb4E92+HZu_XZzjyqoo5TNkUSEZdT6_3hzmyiYQ@mail.gmail.com>
In-Reply-To: <CAKzz+cE36=Rnb4E92+HZu_XZzjyqoo5TNkUSEZdT6_3hzmyiYQ@mail.gmail.com>
From: mustafa abdalla <mustafa.abdalla.mo@gmail.com>
Date: Tue, 18 Feb 2025 09:06:46 +0300
Message-ID: <CAKzz+cGeSCLEysSmr_LyHkusCiqt4q3kiK=_o+hw+cs_2ZLh9Q@mail.gmail.com>
Subject: Re: Urgent Follow-up on Unresolved Issue and Poor Service Experience
To: we_care@autozone.com.sa
Content-Type: multipart/alternative; boundary="000000000000c1be7c062e647272"

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Reminder.

=E2=80=AB=D9=81=D9=8A =D8=A7=D9=84=D8=A7=D8=AB=D9=86=D9=8A=D9=86=D8=8C 17 =
=D9=81=D8=A8=D8=B1=D8=A7=D9=8A=D8=B1 2025 =D9=81=D9=8A 8:11 =D9=85 =D8=AA=
=D9=85=D8=AA =D9=83=D8=AA=D8=A7=D8=A8=D8=A9 =D9=85=D8=A7 =D9=8A=D9=84=D9=8A=
 =D8=A8=D9=88=D8=A7=D8=B3=D8=B7=D8=A9 =E2=80=AAmustafa
abdalla=E2=80=AC=E2=80=8F <=E2=80=AAmustafa.abdalla.mo@gmail.com=E2=80=AC=
=E2=80=8F>:=E2=80=AC

> Dear Auto zone Team,
>
> I hope this message finds you well. I am writing to express my
> dissatisfaction with the service I have received regarding my current
> issue. Despite raising the problem with the complaints department two to
> three days ago, no follow-up has been made, and the issue remains
> unresolved.
>
> If the matter is not resolved by the 18th of this month, I will have no
> choice but to cancel my order due to the poor handling, lack of follow-up=
,
> and apparent disregard for customer satisfaction.
>
> Please give this matter your urgent attention and contact me at 055224497=
4
> to discuss further.
>
> Looking forward to your prompt response.
>
> Best regards,
>
> Mostafa Abdullah
>
>
>
>
>
>

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<div dir=3D"rtl"><div dir=3D"ltr">Reminder.=C2=A0</div></div><br><div class=
=3D"gmail_quote gmail_quote_container"><div dir=3D"rtl" class=3D"gmail_attr=
">=E2=80=AB=D9=81=D9=8A =D8=A7=D9=84=D8=A7=D8=AB=D9=86=D9=8A=D9=86=D8=8C 17=
 =D9=81=D8=A8=D8=B1=D8=A7=D9=8A=D8=B1 2025 =D9=81=D9=8A 8:11 =D9=85 =D8=AA=
=D9=85=D8=AA =D9=83=D8=AA=D8=A7=D8=A8=D8=A9 =D9=85=D8=A7 =D9=8A=D9=84=D9=8A=
 =D8=A8=D9=88=D8=A7=D8=B3=D8=B7=D8=A9 =E2=80=AAmustafa abdalla=E2=80=AC=E2=
=80=8F &lt;=E2=80=AA<a href=3D"mailto:mustafa.abdalla.mo@gmail.com">mustafa=
.abdalla.mo@gmail.com</a>=E2=80=AC=E2=80=8F&gt;:=E2=80=AC<br></div><blockqu=
ote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px=
 solid rgb(204,204,204);padding-left:1ex"><div dir=3D"rtl"><div style=3D"te=
xt-align:left" dir=3D"ltr"><p class=3D"MsoNormal" style=3D"text-align:left;=
margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans=
-serif">Dear Auto zone Team,</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">I hope this message=
 finds you well. I am writing to express
my dissatisfaction with the service I have received regarding my current is=
sue.
Despite raising the problem with the complaints department two to three day=
s
ago, no follow-up has been made, and the issue remains unresolved.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">If the matter is no=
t resolved by the 18th of this month, I
will have no choice but to cancel my order due to the poor handling, lack o=
f
follow-up, and apparent disregard for customer satisfaction.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Please give this ma=
tter your urgent attention and contact me
at 0552244974 to discuss further.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Looking forward to =
your prompt response.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Best regards,</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Mostafa Abdullah</p=
>

</p></div>
</div>
</blockquote></div>

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MR SKB