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Envelope-to: we_care@autozone.com.sa
Delivery-date: Tue, 18 Feb 2025 08:37:29 +0000
MIME-Version: 1.0
References: <CAKzz+cE36=Rnb4E92+HZu_XZzjyqoo5TNkUSEZdT6_3hzmyiYQ@mail.gmail.com>
 <CAKzz+cGeSCLEysSmr_LyHkusCiqt4q3kiK=_o+hw+cs_2ZLh9Q@mail.gmail.com>
In-Reply-To: <CAKzz+cGeSCLEysSmr_LyHkusCiqt4q3kiK=_o+hw+cs_2ZLh9Q@mail.gmail.com>
From: mustafa abdalla <mustafa.abdalla.mo@gmail.com>
Date: Tue, 18 Feb 2025 11:36:32 +0300
Message-ID: <CAKzz+cHGz7sNo0PriPB4T2pAqqfyPHETrV1XKZj3xihxu3Ft5g@mail.gmail.com>
Subject: Re: Urgent Follow-up on Unresolved Issue and Poor Service Experience
To: we_care@autozone.com.sa
Content-Type: multipart/alternative; boundary="00000000000057e70a062e668a05"

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Reminder,and kindly I need to know when the 1130 sat which I paid will be
refunded to me it has been more than two weeks

On Tue, 18 Feb 2025 at 9:06=E2=80=AFAM mustafa abdalla <mustafa.abdalla.mo@=
gmail.com>
wrote:

> Reminder.
>
> =E2=80=AB=D9=81=D9=8A =D8=A7=D9=84=D8=A7=D8=AB=D9=86=D9=8A=D9=86=D8=8C 17=
 =D9=81=D8=A8=D8=B1=D8=A7=D9=8A=D8=B1 2025 =D9=81=D9=8A 8:11 =D9=85 =D8=AA=
=D9=85=D8=AA =D9=83=D8=AA=D8=A7=D8=A8=D8=A9 =D9=85=D8=A7 =D9=8A=D9=84=D9=8A=
 =D8=A8=D9=88=D8=A7=D8=B3=D8=B7=D8=A9 =E2=80=AAmustafa
> abdalla=E2=80=AC=E2=80=8F <=E2=80=AAmustafa.abdalla.mo@gmail.com=E2=80=AC=
=E2=80=8F>:=E2=80=AC
>
>> Dear Auto zone Team,
>>
>> I hope this message finds you well. I am writing to express my
>> dissatisfaction with the service I have received regarding my current
>> issue. Despite raising the problem with the complaints department two to
>> three days ago, no follow-up has been made, and the issue remains
>> unresolved.
>>
>> If the matter is not resolved by the 18th of this month, I will have no
>> choice but to cancel my order due to the poor handling, lack of follow-u=
p,
>> and apparent disregard for customer satisfaction.
>>
>> Please give this matter your urgent attention and contact me at
>> 0552244974 to discuss further.
>>
>> Looking forward to your prompt response.
>>
>> Best regards,
>>
>> Mostafa Abdullah
>>
>>
>>
>>
>>
>>

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<div dir=3D"auto">Reminder,and kindly I need to know when the 1130 sat whic=
h I paid will be refunded to me it has been more than two weeks=C2=A0</div>=
<div><br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" =
class=3D"gmail_attr">On Tue, 18 Feb 2025 at 9:06=E2=80=AFAM mustafa abdalla=
 &lt;<a href=3D"mailto:mustafa.abdalla.mo@gmail.com">mustafa.abdalla.mo@gma=
il.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"m=
argin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;paddi=
ng-left:1ex;border-left-color:rgb(204,204,204)"><div dir=3D"rtl"><div dir=
=3D"ltr">Reminder.=C2=A0</div></div><br><div class=3D"gmail_quote"><div dir=
=3D"rtl" class=3D"gmail_attr">=E2=80=AB=D9=81=D9=8A =D8=A7=D9=84=D8=A7=D8=
=AB=D9=86=D9=8A=D9=86=D8=8C 17 =D9=81=D8=A8=D8=B1=D8=A7=D9=8A=D8=B1 2025 =
=D9=81=D9=8A 8:11 =D9=85 =D8=AA=D9=85=D8=AA =D9=83=D8=AA=D8=A7=D8=A8=D8=A9 =
=D9=85=D8=A7 =D9=8A=D9=84=D9=8A =D8=A8=D9=88=D8=A7=D8=B3=D8=B7=D8=A9 =E2=80=
=AAmustafa abdalla=E2=80=AC=E2=80=8F &lt;=E2=80=AA<a href=3D"mailto:mustafa=
.abdalla.mo@gmail.com" target=3D"_blank">mustafa.abdalla.mo@gmail.com</a>=
=E2=80=AC=E2=80=8F&gt;:=E2=80=AC<br></div></div><div class=3D"gmail_quote">=
<blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-=
left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:r=
gb(204,204,204)"><div dir=3D"rtl"><div style=3D"text-align:left" dir=3D"ltr=
"><p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-h=
eight:107%;font-size:11pt;font-family:Calibri,sans-serif">Dear Auto zone Te=
am,</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">I hope this message=
 finds you well. I am writing to express
my dissatisfaction with the service I have received regarding my current is=
sue.
Despite raising the problem with the complaints department two to three day=
s
ago, no follow-up has been made, and the issue remains unresolved.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">If the matter is no=
t resolved by the 18th of this month, I
will have no choice but to cancel my order due to the poor handling, lack o=
f
follow-up, and apparent disregard for customer satisfaction.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Please give this ma=
tter your urgent attention and contact me
at 0552244974 to discuss further.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Looking forward to =
your prompt response.</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Best regards,</p>

<p class=3D"MsoNormal" style=3D"text-align:left;margin:0in 0in 8pt;line-hei=
ght:107%;font-size:11pt;font-family:Calibri,sans-serif">Mostafa Abdullah</p=
>

</p></div>
</div>
</blockquote></div>
</blockquote></div></div>

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MR SKB